Reviews

great service

Hostess was wonderful and made sure we had everything we needed.

The extra couch and chairs. The great attendant, the excellent food and being with family and friends. Least ???

We enjoyed the private space and great view. The food was very expensive for the quality that was provided and felt very limited in options with the variety of food. It did not feel okay that we had to order a minimum quantity of 12 in order to get different options.

Communication of the staff

We enjoyed the experience very well and had no issues. Thank you

I really enjoyed the proximity to our friends, and I used it as a business reward for some people that I work with and also family members. We had grandkids and kids and the food was great. The overall experience was just awesome.

The location of the suite was perfect. The amount of room within the suite, the TV’s and the comfort of the seats as well as the view from the seats was awesome. The private in suite restroom is always appreciated. The server/attendant for the suite was just ok. The food items ordered were good not great. I was hoping the suite would have a little more air flow/air conditioning as it was a hot and muggy day. When we left the suite door open a little more cool air did seem to flow.

Regular communication, timely responses

The whole experience; no complaints

The communication was excellent

EVERY aspect of our suite experience was marvelous. It started with our Suite Attendant- Steve Casper. Steve did a fantastic job of tending to our every need. He was wonderful. We had five (5) kids ages 3-12 and he really made them feel welcomed and comfortable. The suite was very clean and the food was great!

Easy to purchase . Great communication

Overall we enjoyed it, though the price is a bit steep when adding on guests for no added benefit (+1 parking pass or something / anything?) The seating was sufficient and cleanliness was great. Being all first time suite guests, I do wish the Host would have explained a few things we didnt notice until we were leaving like the phone to request service and additional remotes to control other equipment that we werent aware we could use. We just waited on the Host to return to ask for additional items which was a tad slow along with delivery of the add-on drinks. Otherwise it was a fun experience.

enjoyed the whole experience. The SEG team were very easy to work with and they responded promptly to all questions and concerns. Everything that was promised, was delivered. Excellent group to work with.

Was very happy with the whole process. Great price and quality support.

Best experience , our guy , Amir took care of us perfectly , 10 out of 10 , wanna book same thing for sept

Fast response, clear communication, and great customer service.

The only way to experience a concert! It was perfect.

Most-decor, comfortable seating inside and out, private bathroom and server, food and drinks, surprise visit from Mike Bordick, air conditioning, big screen TV, kitchen amenities, fireworks. Least-nothing! It was fantastic. The only thing that would’ve made it even better is a filtered drinking faucet at the sink.

What I liked most: - The show itself with the Rolling Stones was great - The food quality was great - The suite was very clean What I did not like: - The parking attendant at SoFi insisted on collecting $100 cash from us to park our oversized vehicle - The suite was exceptionally difficult to find, because after asking several SoFi employees, nobody knew where section 7E was on the map - The catering order was delivered in batches and we only received the last half of the order 3 hours after arriving in the suite - There are not enough attendants on the premises serving the suites -- it is cumbersome to order additional drinks during the show - The traffic leaving SoFi was very bad

SEG did a first-rate job in helping me secure an outstanding suite at Comerica Park for an important corporate event. They provided valuable assistance in helping me order food and beverage, and the whole evening went off without a hitch. Their customer service is superb. As a business owner, SEG is a company you can trust with your client and employee entertainment needs. Great job everyone!!

Awesome service and amenities! Everything was great no complaints will definitely return

The suite was great, I only wish the food had been included in the suite fee like it would have been if I had purchased it directly from the stadium.

Most: Organized, clean, friendly and helpful personnel.

We had a great location and fantastic service. The staff was very friendly, helpful and attentive. They kept us stocked with everything we needed. It was a very good experience and would definitely recommend to others. The only thing i can think of that we liked the least; the price of the alcohol, was excessive.

This was our first time contracting a suite and I have to say, we will do this again. Everything was top notch and happened the way we were told it would. The team was very helpful and responsive to our questions. We will be using this service again.

Everything was great. No complaints at all . That is why I keep using the service in the future

Most would be atmosphere of the suite with private bathroom and family togetherness. Least would be lack of food service monitoring what is needed

SEG was extremely professional and quick with responses! Great business model!

Amazing experience! The best view, tasty food, super clean, exceptional service. Highly recommend

As a buyer, I thought the entire process was pretty seamless. The price shown was the price I paid and there weren't any hidden fees. The communication between the SEG team and myself was very easy. I would definitely utilize SEG again

The process of booking a suite was quick and easy. Brian Jeffcoat did a great job answering any questions and Kristina Krummen was good at updating me with any pertinent information. I think pricing is expensive, but I got what I paid for.

I think the only thing I did not like was that there werent assigned seats. Other than that everything was absolutely wonderful.

The venue was excellent and the service was nothing short of perfect. Jackie was great and we would request her again in the future.

I enjoyed everything! And so did my guests! We enjoyed being in our own private space but still having the full concert experience

Great space and view. Very clean and comfortable.

GREAT venue/view. Good food and dring and super service from attendant.

Our Leadership Team and guests had a great time! Working with SEG was wonderful, especially my communications with Kristina Krummen and Hannah Koski. They answered all my questions in a prompt and timely manner. The only issue, if any, was the delay in releasing additional tickets to the MLB Ballpark App once purchased. We look forward to planning this event next year!

Liked: Having the personal comfort to interact with everyone and entertain guests needs. Thank you for the memories. Disliked: N/A.

Credit card payment processing was efficient. Follow up fantastic! BRAVO SEG!

over the years, i have found the suite experience group to be a trusted team to work with! they have excellent customer service and are who i recommend to other.

Our personal attendant (Forger her name) hot dogs, kinda rubbery

The service was great. The staff was responsive both leading up to the event and during the game.

Our Suite attendant Scott was awesome, and he took the best care of us and helped to make the entire evening very entertainable!

Excellent site---service excellent. Food was mostly good---could use a little improvement.

service

Everyone was helpful in setting up the suite. I would do it again! We had a great time. The only negative is the app's that have to be used to manage tickets is complicated and confusing.

We booked a suite through SEG for a Ducks game and the experience was so smooth. Brian, Hannah, and Kristina were all so great at helping us get situated for the event and were always so quick with their responses. Definitely looking to use SEG for future events.

Everything was great! Good communication with the SEG team, very prompt and detailed about everything! Thank you!

Everything was great. Everyone had a great time. It was clean, and well stocked.

The SEG team was professional and very responsive to requests. The information communicated in emails was clear and easy to follow.

Ease of use, contact, hostess.

The ladies are top-notch and respond quickly. They always do their best to find the answers we need as quickly as they can. The American Airlines Center app is clunky as all heck. It doesn't talk well to Ticketmaster, and I sometimes had a devil of a time trying to get tickets to people.

It was such a smooth process, easy to communicate, with management, leading up to the event… Absolutely no issues at all!

We were in suite B03. We really enjoyed our experience. It was clean and the attendant was helpful and cheerful.

Everything was smooth and seamless. All our guests had a great time. Great experience for all of us. Thank you.

I enjoyed the ease of renting the suite. I wish there was a way to select food choices.

What a great suite - P17!! From the entry all the way to the suite - the staff on site was so helpful and friendly. Upon entering they helped me scan in 24 clients, then a women sang to my group while we were waiting for the elevator up to the suite. The hostess who helped us in the suite was so friendly we had someone that was Vegan and we didn't have enough food options so she was super helpful in securing some additional food items for our client. The suite was clean and bright. Even though there wasn't a bathroom in the suite it was right across the hall for easy access. The venue had outside lockers for those of us women who brought bags/laptops and purses which was super easy to use, the attendants were very helpful and knowledgeable making it easy to secure one before and after the game. Overall the whole experience was a positive one! I definitely recommend the KIA Center for company activation's.

Super easy transaction. You guys are great!

The suite & the food was incredible! I strongly suggest booking an event here. Though the Maple Leafs lost everything else was a win!

Great service!

Like Most - The ease of dealing with the representatives at SEG Like Least - No complaints

I had a bit of a hard time confirming some of the suite details, in regards to food, at the time of purchasing. Quite a bit of back and forth and following up. However, my team members said they had an absolute blast during the hockey game and stated that the service was outstanding! So it was worth it.

Perfect Suite for our group. Just as described on the site. Easy to access and communication was wonderful.

The response time for any questions I had was exceptional, be it email or phone. I was nervous about using this service for the first time for such an important family event (my 9 year old’s bday), but the service / product went beyond my expectations.

We had a first rate experience. The representatives were very easy to work with and gave it a personal touch with speedy response times.

I enjoyed the entire experience!

The responsiveness of your team and how easy they made everything for me. I didn't have any negatives.

The suite was beautiful, the food was very good and the suite attendant took great care of the group. The team was very accommodating with last minute requests also. Communication leading up to the event was very responsive and clear.

I have rented suites at several facilities around the country, but Suite Experience provided the easiest most complete service from renting the suite to catering the event. Our server was exceptionally accommodating and made all of our guests feel welcomed. These folks are pros!

Parking passes and size of luxury sweet was perfect size for our group of 15 people. No complaints.

The process was VERY easy. The booth was great - the staff was friendly. I did not like the fact I needed 2 tickets for my 8 extra guests. That process was confusing.

Customer service from my initial inquiry to the day of the suite rental was top notch and prompt. The Suite was very nice and described accurately. Our particular suite was, in my opinion, an incredible location for viewing an NBA game, with excellent views. The ticket transfer process was smooth and provided well before our event date. I liked most the ease of completing the entire process. I have no "least like" other than the event naturally had to end. I commend SEG on a job well done. I would be thrilled and comfortable using SEG again.

Great Service by Hannah & team.

5 star customer service. Excellent suite location. Ease of parking!

Everyone at SEG was super responsive (after hours, weekends, anytime) and made the process sooooo easy! Will definitely use again and again! Thank You

Loved the space and private bathroom. Also, loved the early entry and friendly employees and staff.

Great option for a company event, SEG did a nice job, 3rd time using them. I don’t like that the suites aren’t guaranteed to have everything functioning. Issues at LCA

Great service at the event + responsiveness and flexibility leading up to the event

What a surreal experience! We were spoiled upon arrival and throughout the game. Our server Tara was friendly, positive and attentive. I appreciated her offer of taking our group's picture. Awesome seats, and delicious food for all tastes. Mr. Ascencio, Manager of Premium Sales, took the time to introduce himself, and later I was given a tour of the field level. Class all around!

The suite was great. We hosted a corporate event and entertained 18 people. Overall, a success and the food and drink were a great touch.

Nice venue, great service. Wasn't a huge fan of the buffet menu and the popcorn was way too salt (maybe have a shaker near by for customers to salt to taste).

The suite was great! Our attendant was attentive and kind. I was disappointed that there were less seats than advertised.

Great pricing, fast responses, no hidden fees, luxury experience.

The suite was wonderful. Great size and great location. Our attendant, Tony, was fantastic. He took care of everything we needed. The food was wonderful.

It was extremely easy. The suite was perfect for the event. No hassles, no one trying to push us to purchase food, costs upfront, didn’t get bother at the event, it was perfect.

The process was smooth and easy and all my employees had a great time at the game.

Very professional, fast to respond. Work hard to ensure you have a great experimce

Excellent communication!

SEG was very helpful in acquiring this suite for our event. They were also very prompt in responding to follow up questions.

We loved it all. The service was fabulous at the event (Emma), the food was liked by all, and the environment was super fun. Prior to the event the team promptly answered all questions and made it a really easy thing to do.

Great Service from Russie! Great Food! Football game stunk:(

Everything. The Eagles lost!

Everything was excellent. From the initial contact with SEG right through to the end of the event, the communication was quick and clear, and most importantly helpful. Both Hannah Koski and Kristina Krummen we great. My family thoroughly enjoyed the event. Thank you.

The suite was great... only hicup I tried to send 2 seat tickets to a friend, they wouldn't go through so seatgeek at will call did it for me. All the food was good... except chips and hummus for the price was a joke!!

It was a good setup, from parking to seats.

hanging out with my family, private bathroom, literally all of it.

Great experience. The team was quick to respond to any questions we had.

Very timely replies and very helpful with my questions

Comfort and convenience

very easy process

View, service, atmosphere. Everything was great!

The suite location, the food, and the service was great. And the Cowboys won. The only issue is we never got our group picture.

Great experience and great service - both before and during the game. What a nice surprise to get a center ice suite! Everything was perfect - can't identify anything we liked least. The parking was fantastic. The food was great and the food / beverage / dessert service was perfect. The service and attention prior to the event was very helpful.

The host at the suite was very accommodating. Everything was perfect.

Excellent service, professional and kind employees, good food and quality entertainment.

The booking process was great, and everyone was very helpful when I had questions.

Super easy! I had all the info i needed and the team was very communicative

1st class facilities, great view, comfortable, well stocked with food and drink. Our server was awesome too. Awesome experience no negatives.

SEG handled my booking nicely. Hannah Koski was great to work with along the way as we had a quick turnaround on getting food ordered, etc. All was handled well from communication to tickets, etc.

We really liked the suite experience. It was easy to book and had good communication with the person helping me with food and other arrangements.

It was a great experience overall! We hadn't ever been in a suite before and it was organized, clean, great view, etc. Communication onsite was also easy. The only things that could have been improved were: - the supplies - we only had 3 cups in the suite when we arrived so had to request more - the ice machine was pretty frozen up so it was hard to use

SEG was great to work with from the purchase, through the planning and all services. I have used them several times and every time has been super.

The SEG team was phenomenal! We have done the same suite 2 years in a row and will be planning to do it again.

verylgood experience, our attendent was excellent

very easy to work with. Very responsive. Even had a special cake. Made for a one year-old birthday that day.

Very easy process.

Reserving the suite was easy. Ordering the initial catering was fine. Catering service throughout the game was poor to non-existent. Brought a bottle of wine and no opener, no ones checked in with us and when I called and they finally showed up they were unhelpful.

The team was highly communicative and responsive - thank you!

This was an awesome experience and we want to do more of these events throughout the year.

The suite was clean and spacious

We loved having our copmany outing in the Suite at the Suns game. The staff was very accommodating and friendly. Food and drinks were wonderful. Overall great experience!

Initially after purchase, I was a little unsure how and when I'd receive the tickets and parking passes. I waited about a week and then sent an email asking. Shortly after the email, I got my questions answered (digitally, through an app) and received the tickets. On the day of the event, the tickets worked fine and the suite was exactly as described. It was a great experience.

The viewing area and the food were second to none! We enjoyed everything about it!

The entire experience was fabulous. Our frame of reference: theater boxes at Oakland. Chase Center is so much better - and your company provided an excellent product and excellent communication. Having free food, drink, and parking space: extra bonus - thanks!!!

It was an amazing experience but additional instructions on 150 wristband access would have been helpful. We only learned about it by talking to another suite owner and the game was almost over.

It was an easy experience and everyone replied so quick during the entire process. I don't really have anything to complai n about.

Very good service and the entire process was easy.

Everyone at SEG was a extremely helpful!

SUITE WAS LOCKED. WAS NOT OPENED UNTILL 8:30

Most - the suite and food and beverage was top notch. Least - additional tickets cost more than the suite

The Team responded with urgency and stayed in touch from the initial request to the time of the event to ensure that we had everything that we needed to provide our guests with an amazing experience.

We loved having our own space for a group of 18. View was perfect!

What a wonderful day for my family, a bit out of our ordinary price point but we created memories at an important time in our family. Reservations were easy to make, tickets were easy to assign out to family members and the service was brilliant. Thanks so much!

I already submitted my review to Google for you :)

The entire experience was amazing, everything was great.

The suite was clean and presentable, well-lit, with a clean bathroom. The downside was trying to find the entrance to the luxury suites, but once we got there, the staff was incredibly helpful and friendly.

Seats were great would have appreciated more detail as to the club access included with our seats

Easy to purchase. I had zero problems. Was and easy process.

I had lots of questions and the communication turnarounds were great. I thought there were 18 seats in the suite but there were 12 - I could have just missed this but that was the only surprise type item I had. All in all very pleased with how the day went.

Service was amazing, attentively learned my needs and provided answers and options. Was disappointed that we didn't understand the ingredients clearly before ordering.

Just an over all AMAZING experience!

Fantastic response time and customer service

It was easy to get the suite and tickets. We weren't told about field passes until after they were no longer honored (this was likely our reps fault, not yours though) so we missed that. Everything else was 10/10!

The team before we got the suite Brian Jeffcoat and others were amazing like they were last year!!!

Loved it all

SEG is extremely responsive and easy to work with. Since this is usually a very expensive experience it is nice to have someone that is quick to get back to you when you have a question/need.

SEG was very professional. They made the process seamless to secure rental and retrieve the tickets. They also kept me updated with the coming deadlines. Communicated throughout the entire process from start to finish.

Suite was great and food was delicious. The suite attendant was very friendly.

The process was very smooth, no complaints, nothing I liked least. Would do it again for sure

Amazing customer service and responsiveness on my questions. Very timely, so easy to book and prepare! I will definitely look to working with you again!

The suite was prime location. The tickets via mobile app were a little difficult to handle for 20 people.

Suite Experience Group and our contact, Brian Jeffcoat, could not be easier to work with. We appreciate their professionalism, assistance and above and beyond service when booking suites.

Our Suite Attendant, Travis, was amazing! He accomodated all of our needs & went above and beyond to make us feel welcomed!

I loved the SEG team. Everyone was helpful and very responsive.

We had a few challenges in getting things set. Each step of the way SEG kept me informed and time after time offered options to deal with any issues. Very helpful.

Excellent experience and service

Had the best time! The suite was in a perfect location, the food was there when we walked in and was delicious. Our friends were super impressed, as were we :) We will be making this a yearly tradition.

Perfect size suite for our group.

It was nice to book online and then be able to have an actual person handle the reservation, provide us with important information, and answer any questions.

Everything was great. Only thing is i like paper tickets. The electronics scare me

PROS: The ease of accessing tickets electronically and purchase additional tickets as needed. CONS: It took a bit longer than expected to get the tickets and catering info. I had to reach out one week before the concert date to find out when info would be available. I reserved the loft many months ago. It would be helpful to have an update email at least one month before event date as to when tickets will be released, etc.

The entire experience was handled professionally and easy.

Great experience! Perfect venue to entertain guest and watch America's Team.

Everything was great. No complaints!

Everyone was very friendly

The entire experience booking the Suite to Kristina and Hannah answering all my questions and ensuring we had everything we needed, so that we could enjoy our night out! I would not change anything about our experience!

Smooth, easy, simple!

Loved the whole experience. Hated the game,

Easy to make happen

We loved the whole experience. My kids and grandkids had so much fun. My wife and I were so excited to see them all have a great time. It made our day.

We loved the entire day. The suite was beautiful and the people who worked in our room, Gail & Lucy, were outstanding. Meeting a Legend just took it over the top. Especially when it was Wade Boggs. He was the best! The only thing I did not like was that we needed 2 more tickets (26) due to one of my key people being able to come after they had initially been unable to attend but I was not able to bring the 2 people.

Neat and clean. Food and drink aplenty and oh so tasty. Loved it all!

Everything was great. Couldn't speak higher of the experience.

awesome experience using them to book my suite, their attention to detail and attentiveness, is unapparelled. I will definitely be using them for my next events

best available tickets and service.

This was a fantastic experience, I can’t say enough on how easy this was to use, I just don’t have anything negative to say about the SEG experience.

We loved so much about it! What we liked least was how much the food and pop cost was, very pricey. But our server was very attentive and nice. After the ran the suite outside chairs were soaking wet and she gave us some towels to wipe down the chairs.

Great experience. Very helpful, responsive representatives via e-mail and phone. Excellent e-delivery of tickets and ability to share partial tickets electronically, making for an efficient arrival, including parking, by multiple parties. Excellent suite and seats.

The whole process was flawless. Kristina answered all of my questions immediately and the catering was easy. We will look to SEG for our next event.

Everyone enjoyed themselves wonderfully. Thanks to Bill our attendant. We never wanted for anything. Everyone loved the loaded tater tots. I don't think anyone has any negative comments.

Love the ease of communication and Hannah's prompt response. Felt everything was very clear at the beginning. Again love to have more time to sort tickets and the know before you go information sooner.

This process was very easy and seamless. I hope to use it again!

Food & beverage selection

I liked everything about it.

I did not know what to expect. This was my first time renting a suite in Kaseya and it exceedes my expectations. From Hannah being immediately responsive to all my questions, to the actual date of the event, the suite was huge, we where treated very well by all persons there, and it was a great time overall. Thank you SEG for the amazing experience!

Our experience with SEG was really tremendous. The communication from SEG's team was top notch and they quickly answered any questions we had along the way. The only MINOR complaint was that the catering menu for Spectrum Center was maybe a smidge outdated, as they didn't have some of the items we'd initially wanted and the prices were a little higher than originally listed. However, that is nitpicking. It was terrific all the way around and we'll certainly look to use SEG again, both for personal use and for entertaining clients of my business.

This is the third time I have purchased a suite from your company. It was easy to arrange from tickets to food and beverage orders. Everything was delivered as per my order. I have no complaints.

Fantastic suite experience, saving my money so we can do again. Just wished the Phillies would have won.

Absolutely everything was perfect!!!! Loved that the room and services were exactly as described. I liked least that the tickets required all of my guests to download the MLB Ballpark app and now they (and I) are getting MLB spam.

The view was amazing , the service , I don’t think I have a negative review , everything worked out great

great suite, very friendly and easy to deal with. tickets came over right away. Thank you

evrything was handled very well...Hannah and Kristina deserve 5 star ratings for the information....the coaching and the quick responses to my questions....we had a memorable fam event ....outstanding...my 2nd time...both were excellent will be back...

Everything was great. No complaints

The suite was excellent. Sofi is a great venue. Working with Kristina Krummen was a joy. Her endless positive attitude and desire to provide a memorable experience made the entire process stress-free. I can’t think of what I liked the lease from the entire process bc there weren’t any.

The suite was in a great location. The server was fabulous and attentive.

This is the second year in a row that we rented a suite for our family of eleven. Our five grandchildren love the space. The adults appreciate seeing the kids enjoy the suite, and take pleasure in relaxing. The suite is well located with a great view. The suite was very clean. The catered food was great.

The staff was very responsive. Answering all of our questions quickly. Would definitely do again and suggest to others. Certainly spoiled us.

Great experience. Very expensive but we live in LA. Very good service, organization and food was good. Definitely will try and do this again.

Loved everything about it. The suite was great. The food was delicious. The gentleman handling our service, David, was amazing.

everything was simple and easy. no last min charges or surprises. communication was clean and by email.

We had a wonderful time in the Dell Technology Suite for our Corporate event! We were able to leverage the TV screen in the suite to share a small presentation before the game started. Unfortunately the doors to the suite next door were stuck and would not close, which cause some additional background noise but otherwise, we had a great time.

Great service, quick response times, amazing suite.

The Suite Experience Group made our executive leadership event a pleasant, seamless and onsite great experience. The expert knowledge of our client services & operations associate, Hannah Koski made the planning process very. We were extremely pleased with all aspects of our Suite experience at Nationals game, and we will absolutely work with the Suite Experience Group again. Thank you!

The convenience of booking. The professionalism of everyone I dealt with.

Everything was perfect, suite was clean, well equipped and comfortable. Attendant was personal and efficient

SEG was very easy to use. Great service and great communication. Evertying they said woudl happen, happened. Really can't ask for more than that.

I appreciated the customer service provided by Hannah and Kristina. They were so quick and efficient! Responding on a Sunday afternoon, when I was panicking, really impressed me.

Easy to book and receive the tickets. The parking pass was a little confusing in the garage. It was hard to see where exactly we are supposed to park and then once we did find it our spot was already taken by a different car and we didn't want to get a ticket by parking somewhere else in the suite holder area. We weren't given a special pass and there were no parking attendants to talk to.

The suite was wonderful and spacious! Everyone had a place to sit (all 23 of us). Loved having our own private bathroom. Location of the suite for a concert was perfect! Our suite attendant was excellent. Least: The cookies were awful, specifically the red ones! How can someone screw up cookies? What a waste of our money and we had ordered 3 sets of 10. We did not get BBQ sauce with our chicken fingers.

Suite and overall set-up were excellent

It was a super easy process with open and prompt communication! Everyone I dealt with was professional and made the experience wonderful! I will definitely be using them again and telling all my family/friends to do the same.

The whole experience was absolutely awesome! We had never done a suite before for a race, but this was an experience to remember. Thank you for making this such an easy transaction for us.

It was such an easy transaction with SEG and the suite and concert was amazing. Staff was great and I am now spoiled for life.

Our group had a great experience! Booking the suite was easy, and instructions for the catering services were clear. The only issue we had was one of the seats was broken (2nd from the aisle on the second row), but it was not needed.

I honestly have no complaints. The view was great, prices were affordable for those in my group, and I like how I was not pressured into purchasing anything more than I had to. I'd definitely book again!

Most: All questions/ concerns promptly addressed or answered. Didn't really dislike anything about the experience.

All your staff were very helpful and knowledgeable about your services during the planning and booking stages. Our hostess during the event was VERY attentive. She made everyone feel special...and responded quickly to a couple of last minute orders we requested.

Exceptional service from booking through the event. I cannot speak highly enough about the communication and ease of everything. No issues whatsoever.

The whole event was fantastic. Our driver dropped us off at the VIP entrance, which would have been better at a different entrance as we had Suites 4 and 11.

Very good experience our first time in a suite. We enjoyed the location the seats and the food selection. Also bar service was great along with the young lady who served us.

Professionalism of everyone from getting information on booking to the event itself was fantastic. Exit traffic was largest complaint as it took 30 minutes just to get out of the garage.

The securing of the suite and placing the catering order was easy. Hannah even answered my call on a Saturday and helped me. This was a great experience from start to finish. Thanks so much!

Most - communication with SEG Least - tickets were sent to close to event date

The experience was amazing! The food and beverages were perfect. Matt, the waiter was great, extremely efficient, very personable and great at catering to all our needs. The evening was perfect especially with the Bruins winning. We look forward to attending again in the future.

Reserving via SEG went very smoothly. Questions were answered promptly.

Hannah and team was great to work with on this corporate customer event. The customer was excited and pleased with venue and food service

Atmosphere Did not like some of the food or the cake

Being able to walk in the suite and outside the suite to talk and connect freely with my guests. Ht least was the lack of very many nonalcoholic drinks.

Well coordinated and flexible support to react to any issue

I was shocked how great the customer service was. Kristina was quick to answer all questions....even on Saturday and Sunday! No issues at all!

It was such a fun and wonderful experience. We had such a great time with the show and the food.

The whole process leading up to the event was very straight forward. Communication between all parties was professional and personal. I didn’t feel like I was ordering some big cooperate investment. The one thing that was a downfall was the inability to buy more seats, or for standing room guests since the suite was large and the price point was a little high. Otherwise, everything else was amazing and it encourages me to book further suites for future events

Everything from the parking pass, greetings at the doors, the suite itself, our help inside the suite was AWESOME! We could not have asked for a better experience, thank you to all the people we met and behind the scenes. My brother and I run a small family company; we know this does not happen without a lot of people putting in a great effort. Thanks again, look forward to a return visit.

Everything from Parking our vehicle to Parking our asses on the seats. The food/beverage service was unparalleled. Excellence at best

We enjoyed having a space just for us. The suite was spacious and provided a wonderful atmosphere for dancing, eating and fun! The one issue we had was not being able to turn lights on inside the suite. It was a bit difficult to see the food.

I loved working with the coordinating staff leading up to the event. I give them 5 stars! Quick to respond and very attentive to all my questions along the way!

The reservation process was easy, the team was responsive and attentive, and the suite delivered in being a fabulous location to host our event in line with what was included on the description

We love the SEG group! I love that I can see suite packages and availability quickly through the website. When I go directly through a stadium, there is always a long wait and back and forth. It sometimes takes weeks to book something, whereas with SEC I can book the same day with no issues. Hannah is always quick to respond and goes above and beyond for S&P Global. SEC will continue to be our top choice for suite experiences.

What a wonderful experience. Your staff were great, warm and welcoming.

EVERYTHING was AMAZING! The purchase was super easy and coordinating with admin for tickets. The suite and our server was GREAT! The food was awesome too! Amazing experience :)

Suite was great, roomy, good amenities, catering was awful

Everything was just perfect from booking online to ordering catering to last minute tickets. Service was excellent, food was hot, fresh, and on time, drinks were cold. This is the most luxurious way to watch a game or see a show, for sure. These are the nicest suites of all the local venues.

So impressed. Was awesome time. Great service. Immediate responses prior to event. Will certainly use SEG in the future.

SEG made my experience amazing! From ordering the suite, getting the tickets, and arriving to the suite on the day of, everything was made easy and enjoyable for both my guests and me. 100% would recommend using this company and would consider doing it again in the future.

The suite was well liked by all. I feel the sweet spot for the number of people in the suite was the 12 we had attend. Yes it could fit 16 but that would have felt tight. Great email conversation and replies from Premium Services.

Fun experience. The food was good; the service was so-so. We saw our waiter one time. The Desert cart never came by the suite. I don't like the that the service tip is automatically added, because I would not have given that much of a tip. I saw my credit card was charged, but I never got an electronic itemized receipt. I need it for accounting. Price was reasonable for a 10 person suite.

We had a wonderful time. Everything was taken care of. The assistance leading up to the event was appreciated!

Very responsive, accommodated last minute requests. There was nothing that we did not like, it was all perfect!

Our employees had a fantastic experience. The Suite, food and beverages were great.

Great experience and enjoyed it a ton. Glad we had a server there if we needed. Least was no water unless you purchased which I get

I enjoyed the turnkey nature of the process. I admit going into the event, I had my reservations. The ease of accessing tickets, all follow-up from the SEG team was extremely EXTREMLY timely, and my customers were very happy with the experience. All the food and drinks were ready and available as well. The fact I could book such a high-end event with such ease was the most impressive part to me. I wouldn't say I disliked anything about the event. Rather a question on the edikit of the tipping for the final receipt would be helpful. I was confused what to tip since there was a service fee included. Typically, I would assume 20% if this was a meal, but with the service fee I didn't know if that included the attendant or not? Plus, while the attendant was helpful, I wasn't sure 20% was really appropriate. So just some help on guardrails of the tip would be helpful for 1st timers. TY

This event was litterly a last minute/ day prior to the Sza concert and Bryan and the girls made it happen for us !!

Great event and plenty of care taken within the site to give my team a great experience.

We had quite a bit of leftovers. Would suggest the short ribs were served in a way that was easier to eat. Perhaps to be sliced for easier serving? The items that were not very popular were the CA Wedge, Roasted Cauliflower & the popcorn & peanuts. We had asked for containers but were told that due to covid they couldn't provide any. Anything (maybe foil) or rubber bands so we could have put 2 paper plates together as a container, would have been helpful. Everyone's favorite were the Pretzels and Cheese and Poke Nachos.

Like the whole experience, told at the gate that bobble heads would be in suite but they weren't

Good space, pretty easy to reserve no hassell and the food selection was great!

Hannah made the entire process super easy for our large group. Once we paid, she took care of everything, including transferring the tickets, ordering our food/drinks for us, and answering any questions we had in a timely manner. The entire process was seamless, and we plan to use SEG again for football season.

Food was good. Service was great. Responsiveness of the service team (both when lining up all the food orders and while there during the event were excellent).

Responsive and high quality interaction was great. I was concerned with the outcome not having worked with you before but it was great.

I appreciated SEG's prompt communication and excellent assistance with food ordering and ticket transfers.

The large space of the suite. Timing of the dessert cart. Came before dinner was placed.

The service staff was excellent. The amount of food / drinks for the cost was not a lot.

We had a wonderful time. Jeannie our suite attendant did a great job, we were very pleased with her service. We were a little disappointed with the choice of only spicy chicken wings. It would be nice if your catering company would offer an option for that. The sight lines were great and a good time was had by all.

Suite was described perfectly in the listing. Communication between SEG and me was efficient. No regrets. Thanks for the opportunity to purchase. Will be back!

Hannah and Kristina were great to work with. Andrea took care of us in the suite...she was great too. Only complaints were of food proportion. We ordered the DMV. Shrimp was not a 6 person serving...3 person serving at best. Crab cakes were not a portion...closer to an appetizer size.

EXCELLENT SERVICE START TO FINISH

Everything was great

krisitna's support was outstanding....and the ticket distribution process worked great....the only downside was the food order was somehow screwed up by the stadium team....when they charged me on sun....it triggered an amex fraud alert....and i had to cancel my amex card....amex reomended it...i am working through it...i thought when i booked the event i paid for everything....so the sunday charge was confusing to me...would let future customers understand that wrinkle...

Great amount of space and the suite is beautiful! When we arrived there was not as much food or drink as we would have liked for 16 people and had to ask to get restocked on both.

Hannah was amazing and very helpful with the Suite reservation.

The suite layout was great, most importantly was the staff! I would have perferred if the music was muted in the suite so we could talk & hear eachother better.

Responsiveness was really great. Kept me in the loop about everything. Made the process very simple.

It was a very easy process and we had tickets transferred easily.

Loved everything! The beverages and food were there and ready. Our suite “server” was excellent! She kept checking to make sure all was good and kept our food stocked. The atmosphere was amazing and we loved the in-suite bathroom facilities. It said to go in door 5 which was not the closest. Otherwise all went great!

Wow. Working with Brian, Hannah and Kristine was a great experience from my first inquiry to our last call. Their communication was accurate, transparent, knowledgeable and unbelievably quick. Suite Experience Group helped make my mom's birthday special and stress free. Strongly recommended and I will definitely work with them again. I loved the accurate, timely information and personal feel to the coordination. I would recommend asking for the catering choices earlier so you can guarantee specialty items. Honestly everything was great! Ed

Hannah and the whole team at SEG was fantastic. This was our first time renting a suite at TD Garden and already looking to do it again in the near future. Dan, our suite attendant was extremely helpful and made our day very enjoyable!

Service from the team and timely responses was great, very helpful and easy to get a hold of. 2nd time using , and will use more in the future.

We had a wonderful experience. The server had a very pleasant attitude. I was extremely helpful. The room was very clean, and the service I was offered was phenomenal. We look forward to future utilization if available.

We loved the suite and it was an amazing experience is what we loved the most. The thing we didn't like is we had a fox 9 reporter in front of our suite and basically two of the front row seats couldn't be used as you couldn't see around him and they wouldn't move. That part was not good.

Everything was excellent. The view, the cleanliness, the food, the service.

A great experience. It was nothing that I like less it was a great time for my family and friends.

SEG took all the guesswork out of planning an executive experience in a suite. From start to finished, SEG was quick to respond and assist with everything.

Great communication from Suite Experience. Very quick replies to my queries.

The service and food was impeccable! Everyone had a great time!

I liked how I just went to SEG and they took care of everything parking, food and seats and tickets were emailed. The websites provided enough information to make and informed decisions. No complaints.

We enjoyed the comfort and cleanliness of the suite having the restroom was very convenient. Our host Ginger was very nice and helpful with any additional questions/concerns we had.

This year our family decided to splurge and get a suite for the Christmas day Warriors game. My niece found your company/website. We've never done something like this and now we're glad we did. The suite location (center court) was amazing. A great venue for our families Christmas day. The website and correspondence was straight forward. Given I have never worked with SEG, I was pleased with the suite being what I thought it would be, especially when I was the one fronting the $$$ on behalf of our entire family. More importantly, they all had an exceptional time. Something they will never forget. The correspondence was great as we worked through putting this date together. Replies were immediate, giving me reassurance that we are working with the right group outside of the Warriors in securing the suite.

Staff was awesome, food was great. The only complaint, sound pretty petty, but the beer was not very cold. Other than that everything was perfect.

Excellent experience. Suite was comfortable and well equipped.

We had the most amazing experience. Everything was perfect.

The experience and customer service was top notch. No issues in that department. What I liked the least about renting this suite, which has nothing to do with you all but I figure I let you know for future reference. We rented the suite for personal reasons, mainly so my dad could have a good experience being that he is a disabled veteran and needs room to be comfortable. The issue I had were the fans below us banging on the walls and would not stop when we asked. For someone with a war background(ptsd) it kind of sounded like bombs going off because the sound just echoed in the suite. For people paying that much money for the suite experience should not be subjected to that. We couldnt fully enjoy the game. That should be one of the things not allowed because it makes for a bad experience.

The event was just what we needed to bring the family together. Only item that I wish would have been different was ordering food. Everything was in six, so if I was the only one that wanted coke we had to buy six. Outside of that, was a wonderful day and my nine year daughter got a picture with Dirk Nowitzki AKA the man!!!!

Great experience, from the initial purchase through the event SEG was responsive and helpful.

Suite was great for Mavs Game

Event and venue was just as described. Ticket transfer was easy and phone support great.

It was all perfect. Very well set up and great customer service.

Suite was exactly as advertised. Service was good, entry was good. The 100% digital tickets did not work well, in fact I was unable to park in my assigned spot in the garage because the ticket I presented was not accepted and I was told I cant hold up traffic! I suggest you get the online ticket processed worked out before you make that mandatory! This is probably an LCA issue not an SEG issue.

Clean, everything requested was there, staff was awesome and 76ers won

Everything worked out really well. A simple process.

The game was fun!! We liked the amount of seating in the suite.

Excellent communication and everyone was very helpful whenever I had questions. Hanna was great to deal and was always on top of everything that came up.

The ease of making the reservation and the advice provided was amazing. It would be easier to have electronic forms that could be completed online vs needing to complete and the. Upload and send. It would also provide a greater sense of security for payment to only use an online payment option.

Space was accommodating and spacious enough for our size of group there were a few rolling chairs that didn't seem to make sense in the space and felt like an after-thought other than to provide additional seating

Things went really smoothly. However, a part of that is because I used it before. Everyone was super nice and answered questions, but I would have loved a time line upfront, like X days before the event you will get tickets, by X days before the event you need to submit the food order. I was a bit stressed about that my first time. Also, I had one day to plan and send details for catering. I feel that could be sent earlier with a reminder a couple days before it's due. Luckily, I remembered what we got last time, but it still felt like a tight turnaround.

Easy to rent the suite. Kristina was amazing! I would have liked to be able to transfer the tickets by cell numbers not email.

Suite Experience were great to work with, they were very responsive and provided great details for the event. The only negative was that they sent two wrong attachments, but corrected it very quickly.

Food was very good. easy booking

The entire process with SEG was outstanding. The booking of the suite, the transmission of the tickets, the catering order process all went very smoothly. Our team had a great time and thankfully the Dallas Stars came back to win the game at the end. Thanks for making it a great event!

Once in a lifetime experience!! Thank you to Hannah Koski & Kristina Krummen for all of the help. They made this experience so smooth and our team had so much fun. We can't thank you enough!

The communication from the beginning to the end was outstanding. The box was amazing. The view, the food, the staff. My group loved it. Parking was also amazing. Not one thing I didn't like.

amazing suite, service, food, etc.

Great food, friendly staff, and an awesome view of the game. The echo effect of crowd noise due to the ceiling was overwhelming.

Great customer service and I would definitely use SEG again!

Our group had a great time and really enjoyed the Field Level Suite experience at Cowboy Stadium. Views and sight lines were even better than expected. The suite was perfect for our group size of 21. Plenty of space to move around for food, drinks, and conversations. We are already looking forward to doing this again next year.

Most: Service from Megan our attendant. Food quality and on time delivery. Suite amenities. Least: Nothing, everything about the suite and my experience was top-notch.

The SEG folks I worked with respond quickly and are always helpful. As budget allows, I would like to repeat the experience.

Really good service from your whole team.

Everything was great can't really say anything was negative or bad...

Wasn't my first time, so everything was expected. Smooth transaction

Process was smooth, easy, and very complete. Instructions were very clear and easy to follow.

It was our first time renting a suite and the entire process was so smooth and I felt confident that we would have an amazing experience which we did end up having! It surpassed my expectations.

It was wonderful , everyone enjoyed the experience. Suite was clean and food was delicious. Staff was friendly and helpful. Can’t wait till next year

Your coordination for the entire experience from the day we purchased the suite to game day was very well done. A smooth seamless experience.

Absolutely was a great experience!!! The young lady who had our suite was amazing I don’t think there was one person who didn’t compliment how great she was.

Such an amazing and seem less experience! I had not one issue working with SEG

The suite attendant was fantastic. She was very attentive to all our needs and a perfect host. Hannah, my suite experience contact, did a great job communicating with me about the event and all the suite amenities. She was able to arrange an alternate suite location when the initial one was unavailable.

It was so easy to order foot and beverages and everything was perfect when we got there! Any question was answered quickly!

The seats and stadium are second to none.

Working with Suite Experience Group was a great experience! I had the pleasure of working with Brian and Kristina to book a corporate event for my company and they were great to work with. They communicated often and were very responsive when I had questions.

Once the suite was purchased, the team reached out right away and gave plenty of time for myself and team to work through our selections.

the fact that I had my whole family together the least was, I had no clue what I was getting and no idea of what I needed to do . definitely not worth the price.

Food and Alcohol was just the right amount. Our bartender was very friendly and really made us feel special. Suite location was fantastic for Verlander pitching as well! All around great time, thanks!

Our customers loved the premium suite and the atmosphere at the SoFi stadium. The stadium did a good job with the other logistics (connectivity to the TV screen, transporting gifts to the suite prior to the same, scheduling an onsite visit to test connectivity etc.). Hannah from SEG was always prompt & responsive and extremely helpful throughout the process (from the initial booking to the coordination with the stadium & other follow-ups). The part that we didn't like (more about the stadium/suite) was that there was no partition between the suite & the stadium seating which meant we weren't able to make the presentation to our customers that we wanted to. The traffic arrangements (again stadium related) could've been better (but then this was LA).

Suite was amazing - Mary was great and very sweet!!

The suite was very nice as was the SEG staff who helped me select it

Loved the suite location, service, and overall ease of set up with everyone involved. Least: vegan options for just one person was really only guac and chips or burger (plant based) it would have been nice to have single salad options

Team was very responsive and a great partner. Unfortunately, I wasn't able to be on site but the event ran smoothly because of the SEG team's professional service. Thank you!

I never rented a box before but SEG made it easy. The follow up and communication was timely and thorough. I would consider doing it again.

Everything was stress-free and straightforward.

Great Experience from the time my team made the initial reservation inquiry to the actual event. Here is some feedback I received: "AWESOME event last night. We had a great turnout and everyone was blown away by the box. Food, drinks, convos, and game… (except they lost lol) – all perfect!"

Had a great time

Service was outstanding, prices of alcohol were very high

The experience was fantastic. The suite lived up to my expectations and everyone had a great time.

It was such an amazing experience for my family and friends to enjoy the show at a different level. Everybody had a great time especially having food and the space to enjoy it.

SEG handled everything needed to host a great event in a timely and professional manner. You patiently answered questions and had the suite set up exactly as requested on the day of the event.

The suite attendant Justin was fantastic! He was so attentive and gracious. Suite design is also fantastic.

Loved the first class experience. Delivered on every expectation.

My clients loved it!!!! Position to the stage, access to semi private bathrooms, access to food and bar. It was perfect. Plus, it's 50 ft from where I parked

I love the elbow room, ability to stand up and move around without bothering other guests. It is a great experience.

Suite was clean . Service at the start was slow - but work out

What I liked best was easy purchase and transfer of tickets and parking. What I liked least was not able to transfer ticket after entry for re-entry into the suite.

Always a great experience. Thank you for making it wonderful.

I loved that we were able to bypass the long lines to get to our suite. I wish I had known of the level we would be at and the accessibility of getting there since we had a couple of guest with physical liabilities. I also liked that we were able to open up the suite to be able to sit inside and still see everything. I would only do this again if we were sharing costs with other families.

Great location. Love privacy!

If there is a Fireworks show at the game you can not see them from Suite #9, that was the most disappointing part of our evening. The SEG team is fantastic to work with, I received great service and response time and they helped ensure that everything went smoothly.

Fantastic experience! Our suite attendant did a fabulous job of taking care of all our needs. Our only complaint was that the food was picked up too early (just after 7th inning). Why can’t it stay out until the end of the game ? ……especially if the game goes into extra innings

Very professional and responsive. A great alternative for us who don’t want to buy a suite for the whole season.

Everything was great from our attendant to the food

Wonderful experience. Everything was perfect.

Loved the privacy of the suite. I wish there were more beverage options or staffing a bartender.

SEG is a fantastic company. The staff is friendly, responsive and makes the entire process of purchasing seamless. I work mostly with Hannah. She is true asset to SEG and awesome! I look forward to more purchases in the future.

It was beautiful and amazing. I disliked that the bathroom was a bit away due to construction our closets bathroom was closed. Was a bit scary that the glass in the front was so low almost didn’t even notice there was no glass a bit scary when I got a bit too close and noticed.

Loved it. No complaints. Great service.

We had a WONDERFUL experience working with you setting up our suite for the Phillies-Angels game. I was blown away by how responsive your entire staff was - I asked several questions over many weeks as I planned this surprise for my husband's 65th birthday. Every, single time I emailed, I received a response within an hour! Even late at night! I primarily worked with Kristina Krummen and Hannah Koski and both of them were SO nice and helpful every step of the way. I told my husband how they made me feel like I was their most important client! Thank you for such a wonderful experience from start to finish. - The day of the game could not have been more perfect. The suite, the east of tickets, parking, food/drink ordering, service, etc. -- and even the weather - was absolutely perfect! My family thinks I am a hero for giving them such an amazing experience. Thank YOU for helping me to create such a great memory for us all!!!

Awesome experience partnering with you guys. I had come across the SEG website several times in the past but never pulled the trigger. I definitely plan to work with you guys again in the future. The only constructive feedback I have for you is the SRO situation. When I work directly with a team/arena/stadium, I have the ability of purchasing SROs up until a couple hours before tipoff. This would have come in handy as we had a lot of demand for this game, but given that the SROs were so pricey, i didn't want to buy them all upfront without knowing if we could yet fill them. Second, the suite had "Welcome Rodan + Fields!" on the TVs - I had asked them to either change the channel or turn of the tvs (since we are K1, not Rodan + Fields), and it took them a bit longer than what would have been ideal.

Your staff is amazing! Very attentive and prompt with responding to emails. I had a problem during the came that was absolutely uncalled for from dodger stadium staff But Kristina was totally understanding and reached out to dodger stadium staff

I love the ease of process that your company set up in renting the suite and the super responsiveness in any questions I emailed to you. There is nothing negative that I found in my experience.

All good

The quick responses to any questions was great

Great seats and great service, had a blast last night

Loved everything! Start to finish every single person was so helpful and kind! Will book again in the future! We had an amazing time

Suite was very clean and comfortable. Attendant was very helpful. Field view was great. A little crowded for 18 people

The process was seamless and Kristina was very attentive to questions and follow-up. The one comment I have is the distribution of tickets got a little wonky. Receiving Suite tickets, add'l seat tickets and parking passes from various sources and then having to send back out to Clients that don't always have the Ticketmaster or Sixer app got a little messy, but doable.

Great job!

I liked that it was easy to select a suite and pretty simple to select the food and drinks I wanted. The service in the suite was really good too. I didn't like that I get the run around each time about getting the physical tickets when I know they are available. I always bring my customers who are older and aren't the up to speed with the new technology of getting tickets. Luckily have asking enough times I received the physical tickets.

The location was great, and the staff was very helpful. It is hard to order drinks for corporate events because you want enough but not too much. I wish the unopened bottles of liquor could be deducts from the catering.

It was easy to book, use the parking, and show our tickets. The suite was clean, service was very good, and food was on time and presented very nicely. Great view of field too.

What I liked the most: separate entrance for suite holder tickets, attendant (Krystal) was amazing, customer service of the stadium staff - in particular the suite staff, fully stocked suite What I liked the least: ticket seats labeled 1-16 but actual seats were labeled 1-4 (each row had seats numbered as 1-4 making it difficult for people to understand their assigned seats), suite location was higher up than expected, food was good but not as good as anticipated

We really enjoyed our experience. A great way for our small group to watch the hockey game, as well as being able to eat and drink and interact throughout the game. Our suite attendant was excellent and catered to all our needs.

the best was the responsiveness of the Suite Experience team The least was the ambiguity of the interface between the suite holder and the Suite Experience team

The seats & ability to be w/ friends in one place. Having the parking pass was huge.

Private entertainment area , the suites were some what out dated , other wise we had a great time .

Hannah was very responsive. She was the reason I will use SEG again in the future.

Everything was great. Suite was lovely. Tickets were easy to obtain. The sound was horrible though.

We loved everything about working through Suite Exchange and about the experience at the game. First class, professional and an amazing experience. The theater box dining area is like a 5 star restaurant. My guests were so impressed. And it just kept getting better. Valerie, our waitress, kept us on schedule with appetizers, beverages, dinner, snacks and desserts. It was just amazing. I would highly recommend this to anyone having the opportunity to work with Suite Exchange. It was well worth the price for our special occasion. It will be hard to watch a Warriors game any other way.

Everything was great. The total experience is amazing and SEG was on point. Food, drinks, service at the game and even parking was great. We will be back very soon.

Hannah K. was very responsive and helpful planning the event. And our suite attendant was very friendly and accommodating.

Great service with Hannah Koski. She was good with following up about orders

We love SEG!! Brian is always so helpful and a great partner to figuring out what is best for our customers and Hannah is a DREAM - such quick response and helpful! The only thing I'd love more of us is ticket access (Masters, Indy 500, etc) - the more we can get VIP tickets when a suite isn't what we need for the experience the better! A nice to have would be some way to put our company name on the suite - because we rent existing suites it sometimes can get confusing for our guests.

Food was fantastic! Guest complimented quality.

All good

I had questions prior to the event. Everything was handled promptly and professionally. When we arrived, our food order was delivered immediately. The service was great, there was never a delay for food/drink orders.

The privacy was great! It was mostly set up perfectly, little mix up with order but all worked out. We will definitely be booking for next season.

Our experience was great. There was one small issue, the person who was in charge of the dessert card was very unprofessional. She was rude to several of my guest. Other than the ignorant dessert card lady our experience was great.

Seats were great. Instructions before event answered my questions.

Kristina Krummen was amazing and very responsive. It was my first experience with a suite and she was able to quickly take care of any last minute issues I had. Very successful night.

-the service was amazing and staff the whole time planning was super responsive and helpful -it was hard to find the suite. A map ahead of time with directions to get there would be helpful to send guests. Same with options for parking or walking in. -there were so many food options it was hard to decide! I guess it's a good problem but a “best sellers” or “most eaten” list would be helpful. For instance the ciabatta sandwich barely got touched.

we rented a theatre box at the Chase Center for a handful of Warriors games and a concert ... we very pleased with the oversized seating and sight lines, and the friendliness of the wait staff

Great service. Our Suite Attendant Lucky was great and we kept him busy.

Everything went phenomenal.. all of my questions were answered completely.

Everything was great and perfect.

Great food, view, service. Loved the atmosphere, it was a wonderful day.

Everything went very smoothly!

Very easy process to book the suite and catering. Food was great. The box was great. Really had a good time and my guests enjoyed it too. We will definitely be back.

Very easy to acquire a suite. Very fast, friendly, and responsive customer service. Would definitely recommend. Zero problems!

Having a private restroom is always a plus. Comfortable atmosphere for my guest.

Responsiveness of staff and ease of use.

The quick responses were huge for me. Brian and Hannah communicated quickly and the transactions were quick and easy. Not a big deal but my least favorite part of the transaction was that when getting the parking passes transferred I wasn't able to secure the VIP lot pass for black car service which my group and I always take. I was able to reach out to my contact with the Raiders/Allegiant Stadium and get a VIP lot pass added to my account so it worked out but I think a great addition to your service would be to have that added by the actual leaseholder when transferring their parking passes. They can receive those from the stadium. Regular parking passes don't allow black car service to enter so if you don't have that you technically have to get dropped off on the street instead of being allowed into the lot. This is how it is at Allegiant Stadium and may not be the policy at other stadiums.

Very easy, transparent and seemless transaction. All of our questions were answered fully and professionally and the both pre-, during and post event support were great and very personal. The one site attendant, Jessie, was really great. It was a bit confusing to know how much gratuity to leave and how much of the service fees went where.

Soggy carpet, sticky chairs, excellent food and beverage. Awful ticketing process. No reason why the tickets can be used through the regular Ticketmaster app.

I admit I was super hesitant to book through a site that I never heard of before, but I'm glad I did! I felt like the price was amazing!!!!!!!! And when when I got there it was AMAZING, just all around beautiful. Parking was so close! everything was just fantastic. The thing I liked the least (and this is simply just to have an answer) was sharing such a wonderful attendant!

loved everything. SEG made it a stress-free day

Everything was GREAT First Grade operation. The Service was wonderful …

Awesome experience and service was top notch!!

The experience was amazing! SEG communications and service is top notch. They made sure that we had every questions answered and that all our needs were met. Definitely exceeds expectations and best customer service. Hannah Koski , our client services rep, even worked on the weekend to get us more tickets.

Perfect experience, great communication from the SEG team. Nothing negative to add.

We were well taken care of. The food and beverage preparation was great and the suite was perfect for our entertainment needs. It would be nice to have true Vegan options and to have healthier options on the menu. We didn't realize when ordering that the Vegan symbol meant that you had to ask for customization of the item, that it didn't already come prepared to meet vegan dietary needs.

The suite experience was great all around.

Constant communication, Hannah was fantastic in helping me book everything especially for recently reopened venues that been shut down due to Covid.

Great service. Easy process. Clear and quick communication.

NONE GREAT TIME

Excellent customer service. Fantastic food and drinks.

Communication from Hannah K was great.

The SEG experience was super easy…and FAST! We purchased the suite code boy a few days before but didn't miss a beat! Good order and tickets were to us within minutes!

The Comfort of having your own place is great. The Service was Excellent. The Food was Good. Got Locked Out a few Times.... Bummer, but we Figured it out....

Hannah provided unbelievable concierge service and was the difference maker, I'd rather get a suite form you than the stadium itself

Our group enjoyed the whole experience .

Great suite and great service.

I appreciated the whole experience from the time that I made contact to inquire about reserving a suite through the ongoing communication with Hannah ( her quick responses ) and to the Game Day Activity. The ease of using the portal was great.

The suite was well equipped and roomy and the Suite Experience Group was fantastic to work with. It really was a pleasant and relaxing event with their help.

First, we appreciated the service, very prompt and fulfilled our extra needs quickly. The food was very good but could have been warmer

The suite was perfect. The food was ready when we arrived and the server was very helpful without being in the way. I wish I knew that we could arrive early,

Everything through SEG was perfect! 5 stars!

I loved the suite

It was easy to work with Jeff to secure the sweet suite. He was courteous, accommodating, and responsive to questions. Hannah was so helpful with reminders of food orders, super responsive to questions and very helpful.

Hannah at SEG was amazing. She was the best part of the process and we really enjoyed the suite. The food was expensive (expected at a football game) but the surcharge was excessive.

We loved everything about the experience! Hannah did a great job and everything that we thought we were going to get, we did! Our whole family loved it all and we made a great memory for my husband's 70th birthday!

Hannah was extremely helpful and always responsive. An overall fantastic experience

Most - SEG communication. Whether it was confirmation of purchase, tickets transfer, friendly reminders, or even disappointing news that we had missed the catering deadline, your correspondence was always timely, tactful and spot on. Least - There really wasn't anything SEG could have done better. Well done!

I did not attend the actual event, but Hannah was super helpful leading up to the event

We had a great time in our Suite - the SEG team was so easy to work with. It went smoothly and there were NO ISSUES. The best birthday I've had in 50 years!

Fiesta food option was delicious! Food was well seasoned beyond typical buffet food and all our guests were surprised and delighted. More food than advertised, which was an initial concern. However, we barely made a dent and everyone ate well. Excellent!

Great experience

Everything was great . Have nothing bad to say about.

all the premeeting details were excellent

Really liked how easy it was to book and how transparent the SEG team was with pricing. Prices weren't inflated at all, which I really appreciated as well.

Wished the Mets suites included private bathrooms (per the description on the web listing), and though it's nobody's fault, the COVID capacity changes was a bit confusing. Everything else about the process and SEG's customer service, professionalism and response time were top notch.

It was a pleasure to work with SEG and Hannah throughout the suite booking process. She was always very responsive and went out of her way to assist me with anything I needed.

Hannah was very responsive to any questions or concerns that I might have had. The suite was great and all of the services were top notch.

Hannah Koski was very responsive to all of my questions and very helpful throughout the process. Overall experience was very easy and quick. Entire team had a great time and were all impressed with the suite and experience.

No complaints at all except that Cole pitched too well against the Astros.

Everything was very straight forward and easy to plan. The executive team had a great time and were able to enjoy the full Red Sox experience while in town for a company meeting.

Our work staff had a great time at the Suite, plenty of space, everyone loved the food and service. Thank you!

Had a great experience booking a suite through SEG. Everyone, including Hannah, was very helpful and quick to answer any questions I had. They accommodated all my needs and every person I worked with was extremely nice.

Great service from reservation through the event. Great view and a unique experience for a graduation party.

I only use Suite Experience Group to book suites at my favorite venue Angels Stadium. This last purchase was my second with them and it was fabulous. I took my family to see an Angels vs. Mariners game on June 5 in the dugout suites. [...] it was amazing experience and once in a lifetime really (plus it scored well with my Facebook friends) [...] The dugout suite private bathroom was a hit though! SEG's Hannah was so incredibly helpful. I booked the suite online and was contacted by her less than an hour later with details. The tickets were electronically sent to me and became visible in the MLB app on my phone. That same app is what was used to gain entrance to the facility, dugout suites area, and the actual suite. Hannah made all the food reservations for me and everything went flawless. Later this summer, I will book my third Angels suite with this company as a company picnic for my office staff. And it will be booked through SEG.

How responsive Hannah Koski was. She was excellent

Size to handle a larger group, and service we received.

The suite were very clean and well cared for. Very comfortable. There was nothing negative

Great and fast responses, great people, nice suits, Did not like that there was not really a lot to pick from food nd beverages.

Great seats. Great service

First time renting a suite and we all had a great time! Catering was excellent!

Hannah made the process extremely easy for me and my party to attend the game. Everything was perfect! Thanks again.

Was a very simple process and handled all of the ordering for food/drinks on a last minute notice. Very attentive to my needs from beginning to end.

Excellent experience! Service was great. Food was great! Very satisfied.

I loved the fact that there was shelter from any type of weather. I loved the view of the field / game from the suite and from the outside seating. I loved the personal bathroom and the fact that I had access to electrical sockets / sink / fridge. The suite experience allowed my toddler to join and have the ability to roam instead of remaining seated. What I liked the least was not having access to close the suite door from the outside.

The suite was AWESOME! Our hostess Denise was was sweet and helpful. Only thing I was recommend is that the food come up hotter. The fries were cold. Even though there was a light warmer it didn't help. I would suggest a heated cart to transport the food in and possibly pizza thermal bags to keep it hot.

it was a lovely experience, there were no complaints.

Brian and Hannah with Suite Executive were fabulous and so cordial & professional in getting everything reserved and ordered in a timely manner.

Loved the box it was clean and our server was excellent. We had a blast. What I liked the least would have loved an all inclusive box option unfortunately when I looked there were none available.

Everything was great

Everything was perfect. Service was outstanding.

It. Was. EPIC! We loved every minute in the suite. The view was great, clean restrooms, excellent service, good food- loved it all!

We enjoyed having everything ready to go when we arrived.

Everything was perfect.

Everything was so seamless and perfect. Brian made sure everything went smoothly and we couldn’t have dreamed of a better experience. Will highly recommend SEG to others.

Everything was handled perfectly . Can't say enough about my experience . Roll Tide

Most - The prepared food and drinks that were there despite us never placing the pre-order as we intended. Least - the server was not very interactive or knowledgeable about most things.

The whole experience was awesome. No complaints.

All good.

Great to have food and drink in the rooms also having our own bathroom. Mary did an awesome job for us!

Beautiful Venue and rooms

Very smooth process from booking to event. Great attention to detail. Food was very good. Game not so much!

food and venue was the best. We had 15 people out of the 20 tickets. 20 would be crowded.

The entire experience was great! We had a great server inside our suite that exceeded expectations.

I liked a lot that everything was in order, nice and tidy, as I ask for. I have a really difficult time to calculate the amount of food or/and beverage for the entire group as in the instructions don't specify any suggested amount per group

This was for my client so I personally did not attend the event

No complaints, the suite staff were attentive to all of our requests.