Included
13 Tickets
1 Parking Pass
Available for Purchase
Food & Beverage Catering
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Once your payment is processed, you'll receive an email from our Customer Service team—yes, a real person! They will confirm your booking details and provide you with clear instructions for the ticket transfer process and placing a catering order.
Your tickets will be sent to the email address you provided and will be mobile-only. A customer service representative will follow up with additional instructions to help you access your tickets, including how to transfer them if needed.
Following your purchase, we will send you food & beverage menus and order instructions. There are no catering minimums, nor is catering required to purchase in advance of your event; you may also opt out entirely and choose to order food and drinks a la carte during the event or purchase items from stadium vendors and bring them back to your suite. Our Customer Service Team is here to assist you and offer personalized recommendations.
Catering
Premium catering is available to purchase for in all suites at KeyBank Center. In-suite catering at the arena is provided by Delaware North Sportservice. The KeyBank Center suites catering menu features a wide variety of food and beverage packages and a la carte items. There is no catering minimum.
Parking and Transportation
KeyBank Center suite rentals come with VIP parking passes for the KeyBank Parking Ramp. Additional cash lots are in close vicinity to the arena. City buses and the NFTA Metro Rail stop at the arena. The rideshare pick-up/drop-off point is at the corner of Washington St. and Scott St.
Budget
A suite rental at KeyBank Center typically costs between $4,000-$7,000 depending on team performance, opponent, and day of the week. Catering is not included in the base price of your suite rental. On average, SEG clients will spend $100 per person of their group on food and beverages.
Club Access
Suite ticket holders have full access to the KeyBank Club Level in addition to the Lexus Club located on the 100 Level. The Lexus Club is a large event space (member-only) featuring two large bars and an upscale dining area that will serve food before, and during, the game.
Dress Code
There is no dress code for suite level at KeyBank Center. Most corporate groups will be dressed in business casual attire; however, it is not uncommon to see suite level guests wearing leisurewear or team-branded apparel. The Lexus Club adheres to a business casual dress code.
Business Amenities
Suites are equipped to host informal meetings prior to an event. In-suite TV's are accessible via HDMI or audio/video cords. Conference rooms at the Lecom Harborcenter available upon request.
Venue Bag Policy
All bags are inspected upon entry. Small handbags, purses, drawstring bags and clutches are permitted inside Keybank Center. Larger bags, including but not limited to, backpacks, coolers, and duffel bags are prohibited. KeyBank Center does not provide a bag-check.
Entrances
Suite ticket holders can access the PremCom Nextiva Suite Level via several entrances. VIP Entrances are located near the main atrium. Upon entry, guests can take the elevators up to Club Level. Club Level is also directly accessible via the a walkway on the fourth level of the parking ramp.
Child Ticket Policy
Children 3 years of age and under do not require a separate ticket for admission provided a child admittance pass is obtained prior to entry. Child admittance passes can be secured at Account Services located near the box office. Suites provide a great option for families with young children.
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