Private Luxury Suite

West End Suite

AFC Wild Card: Buffalo Bills vs. TBD (Date TBD) (If Necessary)Date TBD, Time TBD
Highmark Stadium, Orchard Park, NY

$19,956

Included

20 Tickets

Available for Purchase

Food & Beverage Catering

Instant Book

Call Us +1 (800) 592-7043

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Food & Beverage

Food and beverages are not included and will be an additional cost. Post-purchase, our Customer Service team we’ll help you with setting up food and drinks for your event. You are not charged for catering until the day of the event.

Catering Menu

Highmark Stadium Catering Menu

Suite Layout

Private Luxury Suite

Amenities

Kitchenette

Fridge

Closet

Wifi

What To Know

There are 15 fixed stadium seats and 5 bar stools for seating in the suite

Private restrooms are located on the suite level

Equipped with HDTVs and in-suite wifi

What Happens Next

After payment is collected, you'll be contacted by a Service Representative to arrange for ticket transfers and in-suite catering.

Location

What to Expect After Purchasing

Once your payment is processed, you'll receive an email from our Customer Service team—yes, a real person! They will confirm your booking details and provide you with clear instructions for the ticket transfer process and placing a catering order.

Your tickets will be sent to the email address you provided and will be mobile-only. A customer service representative will follow up with additional instructions to help you access your tickets, including how to transfer them if needed.

Following your purchase, we will send you food & beverage menus and order instructions. There are no catering minimums, nor is catering required to purchase in advance of your event; you may also opt out entirely and choose to order food and drinks a la carte during the event or purchase items from stadium vendors and bring them back to your suite. Our Customer Service Team is here to assist you and offer personalized recommendations.

Additional Highmark Stadium Information

Catering

Buffalo Bills suites can be catered in advance at an additional cost. The Bills suites catering menu includes a wide range of food and beverage options. On average, most guests spend around $100 per person. There is no minimum and ordering in-suite catering ahead of your game is optional.

Parking and Transportation

Buffalo Bills luxury suite amenities include premium parking passes valid in Lot 6 Preferred parking. Bills Stadium parking lots open four (4) hours before kickoff and close two (2) hours after the game. Tailgating is permitted. Bus and Limo parking passes can be purchased in advance of an event.

Budget

Buffalo Bills single game suite rentals will cost between $10,000-$18,000. Bills suites will vary in price based on the opponent, day of the week and suite size/location. Most suites do not include catering in the rental price, so budget accordingly. Additional costs could include Bills souvenirs.

Club Access

Those with a Buffalo Bills suite ticket have full access to the Club Level including the Pepsi Club (East and West), Toyota Club and Dunn Tire Club. These clubs feature lounge seating, plenty of HDTV's, and extra large video boards, in addition to full-service bars and upgraded concession stands.

Dress Code

The Bills do not enforce a strict dress code on the suite levels. Most guests will wear Bills gear with jeans, sneakers and hats. If it's a corporate event, it's most common to see guests in business casual attire. It's best to reach out to your suite host to dress accordingly.

Venue Bag Policy

The NFL Clear Bag Policy states that all guests entering Highmark Stadium must have their belongings in clear plastic, vinyl or PVC bags that do not exceed 12” x 6” x 12.” This includes anyone in a Buffalo Bills luxury suite. All guests will go through a metal detector before entering.

Entrances

Bills suite ticket holders have exclusive access to VIP entry. VIP Entrances are located at Toyota Gate 2, Pepsi Gate 3, M&T Bank Gate 6, and PrimeSport Gate 7. Gates open 90 minutes prior to kickoff. The designated rideshare pick-up/drop-off point is between Gates 3 & 4 at the end of ECC S. Campus.

Child Ticket Policy

Children 2 years of age and under do not require a separate ticket for admission. Any child older will need a ticket to get into a Buffalo Bills suite. Strollers are not permitted at Highmark Stadium. Bills luxury boxes provide a great private environment for families and groups with small children.

Suite Experience Group Reviews

1010 Verified Reviews

Average Rating: 4.9/5 Stars

5 Stars

92%

4 Stars

3 Stars

2 Stars

1 Star

Xochitl S.Verified Customer

9/6/2024 at 3:03 pm

great service

Shakina W.Verified Customer

9/3/2024 at 6:06 am

Eric S.Verified Customer

9/3/2024 at 6:06 am

Hostess was wonderful and made sure we had everything we needed.

Pat J.Verified Customer

8/25/2024 at 10:10 am

The extra couch and chairs. The great attendant, the excellent food and being with family and friends. Least ???

Alyssa M.Verified Customer

8/20/2024 at 7:07 pm

We enjoyed the private space and great view. The food was very expensive for the quality that was provided and felt very limited in options with the variety of food. It did not feel okay that we had to order a minimum quantity of 12 in order to get different options.

Ivan D.Verified Customer

8/19/2024 at 7:07 am

Communication of the staff

Joe F.Verified Customer

8/19/2024 at 6:06 am

We enjoyed the experience very well and had no issues. Thank you

Dr. Zac H.Verified Customer

8/12/2024 at 3:03 pm

I really enjoyed the proximity to our friends, and I used it as a business reward for some people that I work with and also family members. We had grandkids and kids and the food was great. The overall experience was just awesome.

Joanna J.Verified Customer

8/12/2024 at 9:09 am

The location of the suite was perfect. The amount of room within the suite, the TV’s and the comfort of the seats as well as the view from the seats was awesome. The private in suite restroom is always appreciated. The server/attendant for the suite was just ok. The food items ordered were good not great. I was hoping the suite would have a little more air flow/air conditioning as it was a hot and muggy day. When we left the suite door open a little more cool air did seem to flow.

Tony O.Verified Customer

8/11/2024 at 7:07 pm

Regular communication, timely responses

Jasmine T.Verified Customer

8/11/2024 at 3:03 pm

The whole experience; no complaints

Shawn M.Verified Customer

8/8/2024 at 6:06 am

The communication was excellent

Randy B.Verified Customer

8/5/2024 at 7:07 am

EVERY aspect of our suite experience was marvelous. It started with our Suite Attendant- Steve Casper. Steve did a fantastic job of tending to our every need. He was wonderful. We had five (5) kids ages 3-12 and he really made them feel welcomed and comfortable. The suite was very clean and the food was great!

PriscillaVerified Customer

8/3/2024 at 1:01 pm

Easy to purchase . Great communication

Roger J.Verified Customer

8/1/2024 at 10:10 am

Overall we enjoyed it, though the price is a bit steep when adding on guests for no added benefit (+1 parking pass or something / anything?) The seating was sufficient and cleanliness was great. Being all first time suite guests, I do wish the Host would have explained a few things we didnt notice until we were leaving like the phone to request service and additional remotes to control other equipment that we werent aware we could use. We just waited on the Host to return to ask for additional items which was a tad slow along with delivery of the add-on drinks. Otherwise it was a fun experience.

Douglas M.Verified Customer

8/1/2024 at 7:07 am

enjoyed the whole experience. The SEG team were very easy to work with and they responded promptly to all questions and concerns. Everything that was promised, was delivered. Excellent group to work with.

Tom H.Verified Customer

7/29/2024 at 10:10 am

Was very happy with the whole process. Great price and quality support.

Chris Y.Verified Customer

7/29/2024 at 6:06 am

Best experience , our guy , Amir took care of us perfectly , 10 out of 10 , wanna book same thing for sept

Rachel P.Verified Customer

7/29/2024 at 6:06 am

Fast response, clear communication, and great customer service.

Richard Z.Verified Customer

7/28/2024 at 6:06 pm

The only way to experience a concert! It was perfect.

Sharon S.Verified Customer

7/27/2024 at 4:04 pm

Most-decor, comfortable seating inside and out, private bathroom and server, food and drinks, surprise visit from Mike Bordick, air conditioning, big screen TV, kitchen amenities, fireworks. Least-nothing! It was fantastic. The only thing that would’ve made it even better is a filtered drinking faucet at the sink.

Stephen K.Verified Customer

7/15/2024 at 3:03 pm

What I liked most: - The show itself with the Rolling Stones was great - The food quality was great - The suite was very clean What I did not like: - The parking attendant at SoFi insisted on collecting $100 cash from us to park our oversized vehicle - The suite was exceptionally difficult to find, because after asking several SoFi employees, nobody knew where section 7E was on the map - The catering order was delivered in batches and we only received the last half of the order 3 hours after arriving in the suite - There are not enough attendants on the premises serving the suites -- it is cumbersome to order additional drinks during the show - The traffic leaving SoFi was very bad

David S.Verified Customer

7/15/2024 at 9:09 am

SEG did a first-rate job in helping me secure an outstanding suite at Comerica Park for an important corporate event. They provided valuable assistance in helping me order food and beverage, and the whole evening went off without a hitch. Their customer service is superb. As a business owner, SEG is a company you can trust with your client and employee entertainment needs. Great job everyone!!

Fabian M.Verified Customer

7/8/2024 at 10:10 am

Awesome service and amenities! Everything was great no complaints will definitely return

Genevieve N.Verified Customer

7/1/2024 at 4:04 am

The suite was great, I only wish the food had been included in the suite fee like it would have been if I had purchased it directly from the stadium.

MARCIA P.Verified Customer

6/27/2024 at 10:10 am

Most: Organized, clean, friendly and helpful personnel.

Lisa P.Verified Customer

6/27/2024 at 7:07 am

We had a great location and fantastic service. The staff was very friendly, helpful and attentive. They kept us stocked with everything we needed. It was a very good experience and would definitely recommend to others. The only thing i can think of that we liked the least; the price of the alcohol, was excessive.

Terri K.Verified Customer

6/25/2024 at 1:01 pm

This was our first time contracting a suite and I have to say, we will do this again. Everything was top notch and happened the way we were told it would. The team was very helpful and responsive to our questions. We will be using this service again.

Alaric B.Verified Customer

6/24/2024 at 1:01 pm

Everything was great. No complaints at all . That is why I keep using the service in the future

Fred H.Verified Customer

6/23/2024 at 7:07 am

Most would be atmosphere of the suite with private bathroom and family togetherness. Least would be lack of food service monitoring what is needed

Devon B.Verified Customer

6/20/2024 at 6:06 am

SEG was extremely professional and quick with responses! Great business model!

Shawna C.Verified Customer

6/17/2024 at 9:09 am

Amazing experience! The best view, tasty food, super clean, exceptional service. Highly recommend

Jeff G.Verified Customer

6/17/2024 at 9:09 am

As a buyer, I thought the entire process was pretty seamless. The price shown was the price I paid and there weren't any hidden fees. The communication between the SEG team and myself was very easy. I would definitely utilize SEG again

Jhulsany F.Verified Customer

6/13/2024 at 1:01 pm

The process of booking a suite was quick and easy. Brian Jeffcoat did a great job answering any questions and Kristina Krummen was good at updating me with any pertinent information. I think pricing is expensive, but I got what I paid for.

Natalie L.Verified Customer

6/13/2024 at 5:05 am

I think the only thing I did not like was that there werent assigned seats. Other than that everything was absolutely wonderful.

Keith B.Verified Customer

6/10/2024 at 4:04 am

The venue was excellent and the service was nothing short of perfect. Jackie was great and we would request her again in the future.

Diamond J.Verified Customer

6/6/2024 at 12:12 pm

I enjoyed everything! And so did my guests! We enjoyed being in our own private space but still having the full concert experience

Tamika B.Verified Customer

6/6/2024 at 7:07 am

Great space and view. Very clean and comfortable.

Michelle W.Verified Customer

6/3/2024 at 1:01 pm

Paul R.Verified Customer

5/20/2024 at 12:12 pm

GREAT venue/view. Good food and dring and super service from attendant.

Wendy D.Verified Customer

5/15/2024 at 8:08 am

Our Leadership Team and guests had a great time! Working with SEG was wonderful, especially my communications with Kristina Krummen and Hannah Koski. They answered all my questions in a prompt and timely manner. The only issue, if any, was the delay in releasing additional tickets to the MLB Ballpark App once purchased. We look forward to planning this event next year!

Joe Y.Verified Customer

5/14/2024 at 12:12 pm

Liked: Having the personal comfort to interact with everyone and entertain guests needs. Thank you for the memories. Disliked: N/A.

Phil M.Verified Customer

5/6/2024 at 5:05 am

Credit card payment processing was efficient. Follow up fantastic! BRAVO SEG!

Amanda T.Verified Customer

5/4/2024 at 7:07 am

over the years, i have found the suite experience group to be a trusted team to work with! they have excellent customer service and are who i recommend to other.

Kaj R.Verified Customer

5/4/2024 at 6:06 am

Our personal attendant (Forger her name) hot dogs, kinda rubbery

Sarah D.Verified Customer

4/29/2024 at 3:03 pm

The service was great. The staff was responsive both leading up to the event and during the game.

Scott G.Verified Customer

4/25/2024 at 8:08 am

Our Suite attendant Scott was awesome, and he took the best care of us and helped to make the entire evening very entertainable!

Mike G.Verified Customer

4/22/2024 at 7:07 am

Excellent site---service excellent. Food was mostly good---could use a little improvement.

Derek g.Verified Customer

4/16/2024 at 4:04 am

service

Tami H.Verified Customer

4/15/2024 at 1:01 pm

Everyone was helpful in setting up the suite. I would do it again! We had a great time. The only negative is the app's that have to be used to manage tickets is complicated and confusing.

Charissa F.Verified Customer

4/15/2024 at 8:08 am

We booked a suite through SEG for a Ducks game and the experience was so smooth. Brian, Hannah, and Kristina were all so great at helping us get situated for the event and were always so quick with their responses. Definitely looking to use SEG for future events.

AJVerified Customer

4/8/2024 at 10:10 am

Everything was great! Good communication with the SEG team, very prompt and detailed about everything! Thank you!

Matt K.Verified Customer

4/8/2024 at 6:06 am

Everything was great. Everyone had a great time. It was clean, and well stocked.

Grant M.Verified Customer

4/3/2024 at 4:04 am

The SEG team was professional and very responsive to requests. The information communicated in emails was clear and easy to follow.

Oni J.Verified Customer

4/2/2024 at 7:07 pm

Jeff W.Verified Customer

4/1/2024 at 10:10 am

Ease of use, contact, hostess.

Kristen N.Verified Customer

3/26/2024 at 10:10 am

The ladies are top-notch and respond quickly. They always do their best to find the answers we need as quickly as they can. The American Airlines Center app is clunky as all heck. It doesn't talk well to Ticketmaster, and I sometimes had a devil of a time trying to get tickets to people.

Vera D.Verified Customer

3/25/2024 at 3:03 pm

It was such a smooth process, easy to communicate, with management, leading up to the event… Absolutely no issues at all!

Evelyn H.Verified Customer

3/25/2024 at 9:09 am

We were in suite B03. We really enjoyed our experience. It was clean and the attendant was helpful and cheerful.

Steve S.Verified Customer

3/21/2024 at 8:08 am

Everything was smooth and seamless. All our guests had a great time. Great experience for all of us. Thank you.

AnonymousVerified Customer

3/19/2024 at 11:11 am

I enjoyed the ease of renting the suite. I wish there was a way to select food choices.

Darlene B.Verified Customer

3/15/2024 at 4:04 pm

What a great suite - P17!! From the entry all the way to the suite - the staff on site was so helpful and friendly. Upon entering they helped me scan in 24 clients, then a women sang to my group while we were waiting for the elevator up to the suite. The hostess who helped us in the suite was so friendly we had someone that was Vegan and we didn't have enough food options so she was super helpful in securing some additional food items for our client. The suite was clean and bright. Even though there wasn't a bathroom in the suite it was right across the hall for easy access. The venue had outside lockers for those of us women who brought bags/laptops and purses which was super easy to use, the attendants were very helpful and knowledgeable making it easy to secure one before and after the game. Overall the whole experience was a positive one! I definitely recommend the KIA Center for company activation's.

Steve S.Verified Customer

3/11/2024 at 1:01 pm

Tim W.Verified Customer

3/11/2024 at 6:06 am

Super easy transaction. You guys are great!

Tess C.Verified Customer

3/5/2024 at 3:03 pm

The suite & the food was incredible! I strongly suggest booking an event here. Though the Maple Leafs lost everything else was a win!

Art Y.Verified Customer

3/5/2024 at 9:09 am

Great service!

Patti B.Verified Customer

2/28/2024 at 7:07 pm

Like Most - The ease of dealing with the representatives at SEG Like Least - No complaints

JenVerified Customer

2/28/2024 at 10:10 am

I had a bit of a hard time confirming some of the suite details, in regards to food, at the time of purchasing. Quite a bit of back and forth and following up. However, my team members said they had an absolute blast during the hockey game and stated that the service was outstanding! So it was worth it.

Kelly D.Verified Customer

2/28/2024 at 9:09 am

Perfect Suite for our group. Just as described on the site. Easy to access and communication was wonderful.

William E.Verified Customer

2/26/2024 at 7:07 am

The response time for any questions I had was exceptional, be it email or phone. I was nervous about using this service for the first time for such an important family event (my 9 year old’s bday), but the service / product went beyond my expectations.

Michael H.Verified Customer

2/26/2024 at 7:07 am

We had a first rate experience. The representatives were very easy to work with and gave it a personal touch with speedy response times.

Herb G.Verified Customer

2/26/2024 at 6:06 am

I enjoyed the entire experience!

Gena L.Verified Customer

2/23/2024 at 6:06 am

The responsiveness of your team and how easy they made everything for me. I didn't have any negatives.

Merri C.Verified Customer

2/23/2024 at 6:06 am

The suite was beautiful, the food was very good and the suite attendant took great care of the group. The team was very accommodating with last minute requests also. Communication leading up to the event was very responsive and clear.

Cheryl A.Verified Customer

2/18/2024 at 1:01 pm

I have rented suites at several facilities around the country, but Suite Experience provided the easiest most complete service from renting the suite to catering the event. Our server was exceptionally accommodating and made all of our guests feel welcomed. These folks are pros!

Laurie V.Verified Customer

2/14/2024 at 12:12 pm

Parking passes and size of luxury sweet was perfect size for our group of 15 people. No complaints.

Michael W.Verified Customer

2/12/2024 at 9:09 am

The process was VERY easy. The booth was great - the staff was friendly. I did not like the fact I needed 2 tickets for my 8 extra guests. That process was confusing.

Steve Z.Verified Customer

2/7/2024 at 1:01 pm

Customer service from my initial inquiry to the day of the suite rental was top notch and prompt. The Suite was very nice and described accurately. Our particular suite was, in my opinion, an incredible location for viewing an NBA game, with excellent views. The ticket transfer process was smooth and provided well before our event date. I liked most the ease of completing the entire process. I have no "least like" other than the event naturally had to end. I commend SEG on a job well done. I would be thrilled and comfortable using SEG again.

Sydnie S.Verified Customer

1/24/2024 at 5:05 pm

Sarah M.Verified Customer

1/23/2024 at 8:08 am

Great Service by Hannah & team.

Michael S.Verified Customer

1/22/2024 at 8:08 am

5 star customer service. Excellent suite location. Ease of parking!

Richard W.Verified Customer

1/22/2024 at 6:06 am

Everyone at SEG was super responsive (after hours, weekends, anytime) and made the process sooooo easy! Will definitely use again and again! Thank You

Caren S.Verified Customer

1/21/2024 at 4:04 pm

Loved the space and private bathroom. Also, loved the early entry and friendly employees and staff.

Jon K.Verified Customer

1/15/2024 at 1:01 pm

Great option for a company event, SEG did a nice job, 3rd time using them. I don’t like that the suites aren’t guaranteed to have everything functioning. Issues at LCA

Rafael V.Verified Customer

1/10/2024 at 11:11 am

Great service at the event + responsiveness and flexibility leading up to the event

Susan N.Verified Customer

1/9/2024 at 3:03 pm

What a surreal experience! We were spoiled upon arrival and throughout the game. Our server Tara was friendly, positive and attentive. I appreciated her offer of taking our group's picture. Awesome seats, and delicious food for all tastes. Mr. Ascencio, Manager of Premium Sales, took the time to introduce himself, and later I was given a tour of the field level. Class all around!

Nick G.Verified Customer

1/8/2024 at 10:10 am

The suite was great. We hosted a corporate event and entertained 18 people. Overall, a success and the food and drink were a great touch.

Anthony MVerified Customer

1/8/2024 at 9:09 am

Nice venue, great service. Wasn't a huge fan of the buffet menu and the popcorn was way too salt (maybe have a shaker near by for customers to salt to taste).

JJ S.Verified Customer

1/7/2024 at 4:04 pm

Daphne M.Verified Customer

1/6/2024 at 2:02 pm

The suite was great! Our attendant was attentive and kind. I was disappointed that there were less seats than advertised.

PeterVerified Customer

1/5/2024 at 9:09 am

Great pricing, fast responses, no hidden fees, luxury experience.

Ron H.Verified Customer

1/5/2024 at 7:07 am

The suite was wonderful. Great size and great location. Our attendant, Tony, was fantastic. He took care of everything we needed. The food was wonderful.

Michael N.Verified Customer

1/4/2024 at 8:08 pm

It was extremely easy. The suite was perfect for the event. No hassles, no one trying to push us to purchase food, costs upfront, didn’t get bother at the event, it was perfect.

Terron L.Verified Customer

1/3/2024 at 10:10 pm

The process was smooth and easy and all my employees had a great time at the game.

CraigVerified Customer

1/3/2024 at 8:08 am

Very professional, fast to respond. Work hard to ensure you have a great experimce

Kristy S.Verified Customer

1/3/2024 at 6:06 am

Excellent communication!

Rich G.Verified Customer

1/2/2024 at 12:12 pm

SEG was very helpful in acquiring this suite for our event. They were also very prompt in responding to follow up questions.

Bridgett M.Verified Customer

1/2/2024 at 9:09 am

We loved it all. The service was fabulous at the event (Emma), the food was liked by all, and the environment was super fun. Prior to the event the team promptly answered all questions and made it a really easy thing to do.

Mike H.Verified Customer

1/2/2024 at 8:08 am

Great Service from Russie! Great Food! Football game stunk:(

Christa W.Verified Customer

1/2/2024 at 8:08 am

Everything. The Eagles lost!

James S.Verified Customer

1/2/2024 at 7:07 am

Everything was excellent. From the initial contact with SEG right through to the end of the event, the communication was quick and clear, and most importantly helpful. Both Hannah Koski and Kristina Krummen we great. My family thoroughly enjoyed the event. Thank you.

Joe d.Verified Customer

12/31/2023 at 7:07 am

The suite was great... only hicup I tried to send 2 seat tickets to a friend, they wouldn't go through so seatgeek at will call did it for me. All the food was good... except chips and hummus for the price was a joke!!

Alaric B.Verified Customer

12/27/2023 at 8:08 pm

Amanda R.Verified Customer

12/26/2023 at 7:07 am

It was a good setup, from parking to seats.

Jodi P.Verified Customer

12/22/2023 at 10:10 am

hanging out with my family, private bathroom, literally all of it.

Sid S.Verified Customer

12/22/2023 at 8:08 am

Great experience. The team was quick to respond to any questions we had.

Maninder g.Verified Customer

12/19/2023 at 9:09 am

AnonymousVerified Customer

12/19/2023 at 8:08 am

Jim W.Verified Customer

12/18/2023 at 5:05 pm

Very timely replies and very helpful with my questions

Shandree C.Verified Customer

12/18/2023 at 10:10 am

Comfort and convenience

andrew d.Verified Customer

12/15/2023 at 8:08 am

very easy process

Taylor V.Verified Customer

12/14/2023 at 8:08 am

View, service, atmosphere. Everything was great!

Elijah W.Verified Customer

12/13/2023 at 11:11 am

The suite location, the food, and the service was great. And the Cowboys won. The only issue is we never got our group picture.

Dane P.Verified Customer

12/12/2023 at 7:07 pm

Great experience and great service - both before and during the game. What a nice surprise to get a center ice suite! Everything was perfect - can't identify anything we liked least. The parking was fantastic. The food was great and the food / beverage / dessert service was perfect. The service and attention prior to the event was very helpful.

Charles P.Verified Customer

12/11/2023 at 10:10 am

The host at the suite was very accommodating. Everything was perfect.

Mindi P.Verified Customer

12/11/2023 at 7:07 am

Excellent service, professional and kind employees, good food and quality entertainment.

Pamela C.Verified Customer

12/11/2023 at 6:06 am

The booking process was great, and everyone was very helpful when I had questions.

Maya P.Verified Customer

12/6/2023 at 11:11 am

Super easy! I had all the info i needed and the team was very communicative

Bob R.Verified Customer

12/5/2023 at 6:06 am

1st class facilities, great view, comfortable, well stocked with food and drink. Our server was awesome too. Awesome experience no negatives.

Bill P.Verified Customer

12/4/2023 at 11:11 am

SEG handled my booking nicely. Hannah Koski was great to work with along the way as we had a quick turnaround on getting food ordered, etc. All was handled well from communication to tickets, etc.

NicoleVerified Customer

12/4/2023 at 11:11 am

We really liked the suite experience. It was easy to book and had good communication with the person helping me with food and other arrangements.

Shea S.Verified Customer

12/4/2023 at 11:11 am

It was a great experience overall! We hadn't ever been in a suite before and it was organized, clean, great view, etc. Communication onsite was also easy. The only things that could have been improved were: - the supplies - we only had 3 cups in the suite when we arrived so had to request more - the ice machine was pretty frozen up so it was hard to use

CynthiaVerified Customer

12/4/2023 at 10:10 am

SEG was great to work with from the purchase, through the planning and all services. I have used them several times and every time has been super.

Keith O.Verified Customer

12/1/2023 at 2:02 pm

Eric P.Verified Customer

11/27/2023 at 8:08 am

The SEG team was phenomenal! We have done the same suite 2 years in a row and will be planning to do it again.

keith s.Verified Customer

11/26/2023 at 10:10 am

verylgood experience, our attendent was excellent

David b.Verified Customer

11/26/2023 at 9:09 am

very easy to work with. Very responsive. Even had a special cake. Made for a one year-old birthday that day.

Herb G.Verified Customer

11/25/2023 at 2:02 pm

Clint C.Verified Customer

11/25/2023 at 1:01 pm

Very easy process.

Chuck T.Verified Customer

11/20/2023 at 10:10 am

Reserving the suite was easy. Ordering the initial catering was fine. Catering service throughout the game was poor to non-existent. Brought a bottle of wine and no opener, no ones checked in with us and when I called and they finally showed up they were unhelpful.

AnonymousVerified Customer

11/15/2023 at 1:01 pm

The team was highly communicative and responsive - thank you!

David W.Verified Customer

11/15/2023 at 7:07 am

This was an awesome experience and we want to do more of these events throughout the year.

Darren D.Verified Customer

11/14/2023 at 9:09 am

The suite was clean and spacious

Chuck W.Verified Customer

11/14/2023 at 8:08 am

We loved having our copmany outing in the Suite at the Suns game. The staff was very accommodating and friendly. Food and drinks were wonderful. Overall great experience!

Ben M.Verified Customer

11/14/2023 at 7:07 am

Initially after purchase, I was a little unsure how and when I'd receive the tickets and parking passes. I waited about a week and then sent an email asking. Shortly after the email, I got my questions answered (digitally, through an app) and received the tickets. On the day of the event, the tickets worked fine and the suite was exactly as described. It was a great experience.

Andrew T.Verified Customer

11/14/2023 at 7:07 am

The viewing area and the food were second to none! We enjoyed everything about it!

PatriciaVerified Customer

11/10/2023 at 12:12 pm

The entire experience was fabulous. Our frame of reference: theater boxes at Oakland. Chase Center is so much better - and your company provided an excellent product and excellent communication. Having free food, drink, and parking space: extra bonus - thanks!!!

Julianne H.Verified Customer

11/6/2023 at 8:08 pm

It was an amazing experience but additional instructions on 150 wristband access would have been helpful. We only learned about it by talking to another suite owner and the game was almost over.

Molly H.Verified Customer

11/3/2023 at 12:12 pm

It was an easy experience and everyone replied so quick during the entire process. I don't really have anything to complai n about.

Charles B.Verified Customer

10/31/2023 at 12:12 pm

Very good service and the entire process was easy.

Troy C.Verified Customer

10/31/2023 at 6:06 am

Everyone at SEG was a extremely helpful!

Tony M.Verified Customer

10/30/2023 at 1:01 pm

SUITE WAS LOCKED. WAS NOT OPENED UNTILL 8:30

Jessica P.Verified Customer

10/30/2023 at 12:12 pm

Most - the suite and food and beverage was top notch. Least - additional tickets cost more than the suite

R.D.Verified Customer

10/30/2023 at 12:12 pm

Megan M.Verified Customer

10/25/2023 at 11:11 am

The Team responded with urgency and stayed in touch from the initial request to the time of the event to ensure that we had everything that we needed to provide our guests with an amazing experience.

Reynelle M.Verified Customer

10/23/2023 at 11:11 am

We loved having our own space for a group of 18. View was perfect!

Hillary B.Verified Customer

10/20/2023 at 11:11 am

What a wonderful day for my family, a bit out of our ordinary price point but we created memories at an important time in our family. Reservations were easy to make, tickets were easy to assign out to family members and the service was brilliant. Thanks so much!

chris w.Verified Customer

10/19/2023 at 5:05 pm

Chance M.Verified Customer

10/19/2023 at 9:09 am

I already submitted my review to Google for you :)

Nate Y.Verified Customer

10/17/2023 at 10:10 am

The entire experience was amazing, everything was great.

Malcolm B.Verified Customer

10/11/2023 at 1:01 pm

The suite was clean and presentable, well-lit, with a clean bathroom. The downside was trying to find the entrance to the luxury suites, but once we got there, the staff was incredibly helpful and friendly.

Karne C.Verified Customer

10/11/2023 at 11:11 am

Seats were great would have appreciated more detail as to the club access included with our seats

John V.Verified Customer

10/11/2023 at 7:07 am

Easy to purchase. I had zero problems. Was and easy process.

Michael R.Verified Customer

10/10/2023 at 9:09 am

I had lots of questions and the communication turnarounds were great. I thought there were 18 seats in the suite but there were 12 - I could have just missed this but that was the only surprise type item I had. All in all very pleased with how the day went.

Sean W.Verified Customer

10/4/2023 at 7:07 pm

Service was amazing, attentively learned my needs and provided answers and options. Was disappointed that we didn't understand the ingredients clearly before ordering.

Nicki P.Verified Customer

10/3/2023 at 2:02 pm

Just an over all AMAZING experience!

Harmon I.Verified Customer

10/3/2023 at 10:10 am

Fantastic response time and customer service

ShaneVerified Customer

10/2/2023 at 6:06 pm

It was easy to get the suite and tickets. We weren't told about field passes until after they were no longer honored (this was likely our reps fault, not yours though) so we missed that. Everything else was 10/10!

Michael V.Verified Customer

10/2/2023 at 4:04 pm

The team before we got the suite Brian Jeffcoat and others were amazing like they were last year!!!

Chase R.Verified Customer

10/2/2023 at 3:03 pm

Loved it all

Patrick P.Verified Customer

10/2/2023 at 2:02 pm

SEG is extremely responsive and easy to work with. Since this is usually a very expensive experience it is nice to have someone that is quick to get back to you when you have a question/need.

Antoine A.Verified Customer

10/1/2023 at 11:11 pm

SEG was very professional. They made the process seamless to secure rental and retrieve the tickets. They also kept me updated with the coming deadlines. Communicated throughout the entire process from start to finish.

Savro M.Verified Customer

9/28/2023 at 7:07 am

Suite was great and food was delicious. The suite attendant was very friendly.

Brian M.Verified Customer

9/25/2023 at 9:09 pm

The process was very smooth, no complaints, nothing I liked least. Would do it again for sure

Rebecca T.Verified Customer

9/21/2023 at 7:07 am

Amazing customer service and responsiveness on my questions. Very timely, so easy to book and prepare! I will definitely look to working with you again!

Matthew I.Verified Customer

9/18/2023 at 2:02 pm

The suite was prime location. The tickets via mobile app were a little difficult to handle for 20 people.

Coral R.Verified Customer

9/18/2023 at 1:01 pm

Suite Experience Group and our contact, Brian Jeffcoat, could not be easier to work with. We appreciate their professionalism, assistance and above and beyond service when booking suites.

Nelly C.Verified Customer

9/18/2023 at 12:12 pm

Our Suite Attendant, Travis, was amazing! He accomodated all of our needs & went above and beyond to make us feel welcomed!

Matt S.Verified Customer

9/18/2023 at 10:10 am

I loved the SEG team. Everyone was helpful and very responsive.

Edward MVerified Customer

9/13/2023 at 1:01 pm

We had a few challenges in getting things set. Each step of the way SEG kept me informed and time after time offered options to deal with any issues. Very helpful.

Penny n.Verified Customer

9/11/2023 at 7:07 am

Excellent experience and service

Anthony D.Verified Customer

9/11/2023 at 7:07 am

Trish J.Verified Customer

9/11/2023 at 7:07 am

Had the best time! The suite was in a perfect location, the food was there when we walked in and was delicious. Our friends were super impressed, as were we :) We will be making this a yearly tradition.

Evan F.Verified Customer

9/4/2023 at 9:09 am

Suzanne M.Verified Customer

8/29/2023 at 9:09 am

Perfect size suite for our group.

David W.Verified Customer

8/28/2023 at 12:12 pm

It was nice to book online and then be able to have an actual person handle the reservation, provide us with important information, and answer any questions.

Thomas d.Verified Customer

8/28/2023 at 10:10 am

Everything was great. Only thing is i like paper tickets. The electronics scare me

Jeanne L.Verified Customer

8/28/2023 at 8:08 am

PROS: The ease of accessing tickets electronically and purchase additional tickets as needed. CONS: It took a bit longer than expected to get the tickets and catering info. I had to reach out one week before the concert date to find out when info would be available. I reserved the loft many months ago. It would be helpful to have an update email at least one month before event date as to when tickets will be released, etc.

Dave T.Verified Customer

8/28/2023 at 7:07 am

The entire experience was handled professionally and easy.

Scott M.Verified Customer

8/28/2023 at 6:06 am

Great experience! Perfect venue to entertain guest and watch America's Team.

Alexa W.Verified Customer

8/25/2023 at 9:09 am

Everything was great. No complaints!

Savro M.Verified Customer

8/23/2023 at 7:07 am

Everyone was very friendly

Dionne M.Verified Customer

8/21/2023 at 6:06 pm

The entire experience booking the Suite to Kristina and Hannah answering all my questions and ensuring we had everything we needed, so that we could enjoy our night out! I would not change anything about our experience!

ReedVerified Customer

8/21/2023 at 9:09 am

Smooth, easy, simple!

Scott R.Verified Customer

8/21/2023 at 8:08 am

Loved the whole experience. Hated the game,

Alan K.Verified Customer

8/14/2023 at 8:08 am

Easy to make happen

Joe F.Verified Customer

8/14/2023 at 8:08 am

We loved the whole experience. My kids and grandkids had so much fun. My wife and I were so excited to see them all have a great time. It made our day.

Tracy A.Verified Customer

8/14/2023 at 6:06 am

We loved the entire day. The suite was beautiful and the people who worked in our room, Gail & Lucy, were outstanding. Meeting a Legend just took it over the top. Especially when it was Wade Boggs. He was the best! The only thing I did not like was that we needed 2 more tickets (26) due to one of my key people being able to come after they had initially been unable to attend but I was not able to bring the 2 people.

Anita W.Verified Customer

8/10/2023 at 12:12 pm

Neat and clean. Food and drink aplenty and oh so tasty. Loved it all!

Adam C.Verified Customer

8/9/2023 at 4:04 pm

Everything was great. Couldn't speak higher of the experience.

nathan w.Verified Customer

8/9/2023 at 12:12 pm

awesome experience using them to book my suite, their attention to detail and attentiveness, is unapparelled. I will definitely be using them for my next events

C L.Verified Customer

8/9/2023 at 9:09 am

best available tickets and service.

John P.Verified Customer

8/7/2023 at 10:10 am

This was a fantastic experience, I can’t say enough on how easy this was to use, I just don’t have anything negative to say about the SEG experience.

Samantha R.Verified Customer

8/7/2023 at 9:09 am

We loved so much about it! What we liked least was how much the food and pop cost was, very pricey. But our server was very attentive and nice. After the ran the suite outside chairs were soaking wet and she gave us some towels to wipe down the chairs.

Michael E.Verified Customer

8/7/2023 at 8:08 am

Great experience. Very helpful, responsive representatives via e-mail and phone. Excellent e-delivery of tickets and ability to share partial tickets electronically, making for an efficient arrival, including parking, by multiple parties. Excellent suite and seats.

JerueVerified Customer

8/7/2023 at 6:06 am

The whole process was flawless. Kristina answered all of my questions immediately and the catering was easy. We will look to SEG for our next event.

BrentVerified Customer

8/5/2023 at 5:05 pm

Bill K.Verified Customer

8/5/2023 at 7:07 am

Everyone enjoyed themselves wonderfully. Thanks to Bill our attendant. We never wanted for anything. Everyone loved the loaded tater tots. I don't think anyone has any negative comments.

Sarah N.Verified Customer

8/4/2023 at 10:10 am

Love the ease of communication and Hannah's prompt response. Felt everything was very clear at the beginning. Again love to have more time to sort tickets and the know before you go information sooner.

Alida G.Verified Customer

7/31/2023 at 3:03 pm

This process was very easy and seamless. I hope to use it again!

Michelle K.Verified Customer

7/31/2023 at 2:02 pm

Food & beverage selection

Goran H.Verified Customer

7/31/2023 at 12:12 pm

I liked everything about it.

AnonymousVerified Customer

7/25/2023 at 11:11 am

I did not know what to expect. This was my first time renting a suite in Kaseya and it exceedes my expectations. From Hannah being immediately responsive to all my questions, to the actual date of the event, the suite was huge, we where treated very well by all persons there, and it was a great time overall. Thank you SEG for the amazing experience!

Sammy E.Verified Customer

7/21/2023 at 11:11 am

Our experience with SEG was really tremendous. The communication from SEG's team was top notch and they quickly answered any questions we had along the way. The only MINOR complaint was that the catering menu for Spectrum Center was maybe a smidge outdated, as they didn't have some of the items we'd initially wanted and the prices were a little higher than originally listed. However, that is nitpicking. It was terrific all the way around and we'll certainly look to use SEG again, both for personal use and for entertaining clients of my business.

CharlesVerified Customer

7/20/2023 at 6:06 am

This is the third time I have purchased a suite from your company. It was easy to arrange from tickets to food and beverage orders. Everything was delivered as per my order. I have no complaints.

Elizabeth B.Verified Customer

7/17/2023 at 8:08 am

Fantastic suite experience, saving my money so we can do again. Just wished the Phillies would have won.

Michael C.Verified Customer

7/11/2023 at 4:04 pm

Absolutely everything was perfect!!!! Loved that the room and services were exactly as described. I liked least that the tickets required all of my guests to download the MLB Ballpark app and now they (and I) are getting MLB spam.

Miguel M.Verified Customer

7/11/2023 at 1:01 am

The view was amazing , the service , I don’t think I have a negative review , everything worked out great

Jason K.Verified Customer

7/10/2023 at 9:09 pm

great suite, very friendly and easy to deal with. tickets came over right away. Thank you

john h.Verified Customer

7/10/2023 at 1:01 pm

evrything was handled very well...Hannah and Kristina deserve 5 star ratings for the information....the coaching and the quick responses to my questions....we had a memorable fam event ....outstanding...my 2nd time...both were excellent will be back...

Rod D.Verified Customer

7/6/2023 at 1:01 pm

Everything was great. No complaints

James S.Verified Customer

6/25/2023 at 9:09 am

The suite was excellent. Sofi is a great venue. Working with Kristina Krummen was a joy. Her endless positive attitude and desire to provide a memorable experience made the entire process stress-free. I can’t think of what I liked the lease from the entire process bc there weren’t any.

Karen A.Verified Customer

6/23/2023 at 8:08 am

The suite was in a great location. The server was fabulous and attentive.

Randy B.Verified Customer

6/19/2023 at 1:01 pm

This is the second year in a row that we rented a suite for our family of eleven. Our five grandchildren love the space. The adults appreciate seeing the kids enjoy the suite, and take pleasure in relaxing. The suite is well located with a great view. The suite was very clean. The catered food was great.

Stacey C.Verified Customer

6/19/2023 at 11:11 am

The staff was very responsive. Answering all of our questions quickly. Would definitely do again and suggest to others. Certainly spoiled us.

Brian R.Verified Customer

6/16/2023 at 6:06 pm

Great experience. Very expensive but we live in LA. Very good service, organization and food was good. Definitely will try and do this again.

Kelly S.Verified Customer

6/15/2023 at 9:09 am

Loved everything about it. The suite was great. The food was delicious. The gentleman handling our service, David, was amazing.

Curtis K.Verified Customer

6/12/2023 at 10:10 am

everything was simple and easy. no last min charges or surprises. communication was clean and by email.

Brianna D.Verified Customer

5/31/2023 at 11:11 am

We had a wonderful time in the Dell Technology Suite for our Corporate event! We were able to leverage the TV screen in the suite to share a small presentation before the game started. Unfortunately the doors to the suite next door were stuck and would not close, which cause some additional background noise but otherwise, we had a great time.

Trina W.Verified Customer

5/31/2023 at 7:07 am

Great service, quick response times, amazing suite.

Julie C.Verified Customer

5/26/2023 at 7:07 am

The Suite Experience Group made our executive leadership event a pleasant, seamless and onsite great experience. The expert knowledge of our client services & operations associate, Hannah Koski made the planning process very. We were extremely pleased with all aspects of our Suite experience at Nationals game, and we will absolutely work with the Suite Experience Group again. Thank you!

Eddie G.Verified Customer

5/23/2023 at 1:01 pm

The convenience of booking. The professionalism of everyone I dealt with.

Nancy D.Verified Customer

5/22/2023 at 9:09 am

Everything was perfect, suite was clean, well equipped and comfortable. Attendant was personal and efficient

Andrew F.Verified Customer

5/17/2023 at 8:08 am

SEG was very easy to use. Great service and great communication. Evertying they said woudl happen, happened. Really can't ask for more than that.

Kimberly K.Verified Customer

5/15/2023 at 7:07 am

I appreciated the customer service provided by Hannah and Kristina. They were so quick and efficient! Responding on a Sunday afternoon, when I was panicking, really impressed me.

AnonymousVerified Customer

5/11/2023 at 9:09 am

Easy to book and receive the tickets. The parking pass was a little confusing in the garage. It was hard to see where exactly we are supposed to park and then once we did find it our spot was already taken by a different car and we didn't want to get a ticket by parking somewhere else in the suite holder area. We weren't given a special pass and there were no parking attendants to talk to.

Gina B.Verified Customer

5/3/2023 at 5:05 am

The suite was wonderful and spacious! Everyone had a place to sit (all 23 of us). Loved having our own private bathroom. Location of the suite for a concert was perfect! Our suite attendant was excellent. Least: The cookies were awful, specifically the red ones! How can someone screw up cookies? What a waste of our money and we had ordered 3 sets of 10. We did not get BBQ sauce with our chicken fingers.

Dan C.Verified Customer

5/1/2023 at 1:01 pm

Suite and overall set-up were excellent

Crystal P.Verified Customer

5/1/2023 at 11:11 am

It was a super easy process with open and prompt communication! Everyone I dealt with was professional and made the experience wonderful! I will definitely be using them again and telling all my family/friends to do the same.

Art Z.Verified Customer

5/1/2023 at 6:06 am

The whole experience was absolutely awesome! We had never done a suite before for a race, but this was an experience to remember. Thank you for making this such an easy transaction for us.

Whitney B.Verified Customer

5/1/2023 at 5:05 am

It was such an easy transaction with SEG and the suite and concert was amazing. Staff was great and I am now spoiled for life.

Adam W.Verified Customer

4/27/2023 at 7:07 am

Our group had a great experience! Booking the suite was easy, and instructions for the catering services were clear. The only issue we had was one of the seats was broken (2nd from the aisle on the second row), but it was not needed.

Kevin M.Verified Customer

4/26/2023 at 4:04 pm

I honestly have no complaints. The view was great, prices were affordable for those in my group, and I like how I was not pressured into purchasing anything more than I had to. I'd definitely book again!

Tanja A.Verified Customer

4/24/2023 at 10:10 am

Most: All questions/ concerns promptly addressed or answered. Didn't really dislike anything about the experience.

Fraser H.Verified Customer

4/12/2023 at 1:01 pm

All your staff were very helpful and knowledgeable about your services during the planning and booking stages. Our hostess during the event was VERY attentive. She made everyone feel special...and responded quickly to a couple of last minute orders we requested.

Ovett C.Verified Customer

4/11/2023 at 10:10 am

Exceptional service from booking through the event. I cannot speak highly enough about the communication and ease of everything. No issues whatsoever.

Terri W.Verified Customer

4/11/2023 at 7:07 am

The whole event was fantastic. Our driver dropped us off at the VIP entrance, which would have been better at a different entrance as we had Suites 4 and 11.

Victor M.Verified Customer

4/3/2023 at 12:12 pm

Very good experience our first time in a suite. We enjoyed the location the seats and the food selection. Also bar service was great along with the young lady who served us.

Jake R.Verified Customer

4/3/2023 at 11:11 am

Professionalism of everyone from getting information on booking to the event itself was fantastic. Exit traffic was largest complaint as it took 30 minutes just to get out of the garage.

Amanda W.Verified Customer

4/3/2023 at 11:11 am

The securing of the suite and placing the catering order was easy. Hannah even answered my call on a Saturday and helped me. This was a great experience from start to finish. Thanks so much!

James W.Verified Customer

4/3/2023 at 10:10 am

Most - communication with SEG Least - tickets were sent to close to event date

Paula M.Verified Customer

4/3/2023 at 8:08 am

The experience was amazing! The food and beverages were perfect. Matt, the waiter was great, extremely efficient, very personable and great at catering to all our needs. The evening was perfect especially with the Bruins winning. We look forward to attending again in the future.

Rob S.Verified Customer

3/30/2023 at 3:03 pm

Reserving via SEG went very smoothly. Questions were answered promptly.

Tom J.Verified Customer

3/30/2023 at 8:08 am

Hannah and team was great to work with on this corporate customer event. The customer was excited and pleased with venue and food service

Dan P.Verified Customer

3/30/2023 at 6:06 am

Steven B.Verified Customer

3/28/2023 at 5:05 pm

Atmosphere Did not like some of the food or the cake

Joe Z.Verified Customer

3/28/2023 at 5:05 am

Anjelica S.Verified Customer

3/27/2023 at 3:03 pm

Being able to walk in the suite and outside the suite to talk and connect freely with my guests. Ht least was the lack of very many nonalcoholic drinks.

Peter D.Verified Customer

3/27/2023 at 12:12 pm

Well coordinated and flexible support to react to any issue

David S.Verified Customer

3/27/2023 at 11:11 am

I was shocked how great the customer service was. Kristina was quick to answer all questions....even on Saturday and Sunday! No issues at all!

Maria J.Verified Customer

3/27/2023 at 12:12 am

It was such a fun and wonderful experience. We had such a great time with the show and the food.

Bo O.Verified Customer

3/22/2023 at 1:01 pm

The whole process leading up to the event was very straight forward. Communication between all parties was professional and personal. I didn’t feel like I was ordering some big cooperate investment. The one thing that was a downfall was the inability to buy more seats, or for standing room guests since the suite was large and the price point was a little high. Otherwise, everything else was amazing and it encourages me to book further suites for future events

Nathaneal G.Verified Customer

3/20/2023 at 7:07 pm

Michael M.Verified Customer

3/20/2023 at 1:01 pm

Everything from the parking pass, greetings at the doors, the suite itself, our help inside the suite was AWESOME! We could not have asked for a better experience, thank you to all the people we met and behind the scenes. My brother and I run a small family company; we know this does not happen without a lot of people putting in a great effort. Thanks again, look forward to a return visit.

DexterVerified Customer

3/20/2023 at 11:11 am

Everything from Parking our vehicle to Parking our asses on the seats. The food/beverage service was unparalleled. Excellence at best

KimberlyVerified Customer

3/20/2023 at 11:11 am

We enjoyed having a space just for us. The suite was spacious and provided a wonderful atmosphere for dancing, eating and fun! The one issue we had was not being able to turn lights on inside the suite. It was a bit difficult to see the food.

Danielle W.Verified Customer

3/15/2023 at 3:03 pm

I loved working with the coordinating staff leading up to the event. I give them 5 stars! Quick to respond and very attentive to all my questions along the way!

Francis N.Verified Customer

3/15/2023 at 12:12 pm

The reservation process was easy, the team was responsive and attentive, and the suite delivered in being a fabulous location to host our event in line with what was included on the description

Sarah C.Verified Customer

3/15/2023 at 5:05 am

We love the SEG group! I love that I can see suite packages and availability quickly through the website. When I go directly through a stadium, there is always a long wait and back and forth. It sometimes takes weeks to book something, whereas with SEC I can book the same day with no issues. Hannah is always quick to respond and goes above and beyond for S&P Global. SEC will continue to be our top choice for suite experiences.

KimVerified Customer

3/14/2023 at 12:12 pm

What a wonderful experience. Your staff were great, warm and welcoming.

Mike S.Verified Customer

3/13/2023 at 6:06 pm

Steven D.Verified Customer

3/13/2023 at 11:11 am

EVERYTHING was AMAZING! The purchase was super easy and coordinating with admin for tickets. The suite and our server was GREAT! The food was awesome too! Amazing experience :)

Mike F.Verified Customer

3/10/2023 at 12:12 pm

Suite was great, roomy, good amenities, catering was awful

Carolyn S.Verified Customer

3/9/2023 at 6:06 am

Everything was just perfect from booking online to ordering catering to last minute tickets. Service was excellent, food was hot, fresh, and on time, drinks were cold. This is the most luxurious way to watch a game or see a show, for sure. These are the nicest suites of all the local venues.

Brad M.Verified Customer

3/9/2023 at 5:05 am

So impressed. Was awesome time. Great service. Immediate responses prior to event. Will certainly use SEG in the future.

Sydnie S.Verified Customer

3/6/2023 at 5:05 pm

SEG made my experience amazing! From ordering the suite, getting the tickets, and arriving to the suite on the day of, everything was made easy and enjoyable for both my guests and me. 100% would recommend using this company and would consider doing it again in the future.

Kimberly K.Verified Customer

3/2/2023 at 1:01 pm

The suite was well liked by all. I feel the sweet spot for the number of people in the suite was the 12 we had attend. Yes it could fit 16 but that would have felt tight. Great email conversation and replies from Premium Services.

Mike R.Verified Customer

3/2/2023 at 6:06 am

Fun experience. The food was good; the service was so-so. We saw our waiter one time. The Desert cart never came by the suite. I don't like the that the service tip is automatically added, because I would not have given that much of a tip. I saw my credit card was charged, but I never got an electronic itemized receipt. I need it for accounting. Price was reasonable for a 10 person suite.

Katie D.Verified Customer

3/2/2023 at 6:06 am

We had a wonderful time. Everything was taken care of. The assistance leading up to the event was appreciated!

Nick P.Verified Customer

3/1/2023 at 10:10 am

Very responsive, accommodated last minute requests. There was nothing that we did not like, it was all perfect!

Candace R.Verified Customer

3/1/2023 at 10:10 am

Our employees had a fantastic experience. The Suite, food and beverages were great.

BrandonVerified Customer

3/1/2023 at 9:09 am

Great experience and enjoyed it a ton. Glad we had a server there if we needed. Least was no water unless you purchased which I get

Joe F.Verified Customer

3/1/2023 at 5:05 am

I enjoyed the turnkey nature of the process. I admit going into the event, I had my reservations. The ease of accessing tickets, all follow-up from the SEG team was extremely EXTREMLY timely, and my customers were very happy with the experience. All the food and drinks were ready and available as well. The fact I could book such a high-end event with such ease was the most impressive part to me. I wouldn't say I disliked anything about the event. Rather a question on the edikit of the tipping for the final receipt would be helpful. I was confused what to tip since there was a service fee included. Typically, I would assume 20% if this was a meal, but with the service fee I didn't know if that included the attendant or not? Plus, while the attendant was helpful, I wasn't sure 20% was really appropriate. So just some help on guardrails of the tip would be helpful for 1st timers. TY

DalilaVerified Customer

2/25/2023 at 6:06 am

This event was litterly a last minute/ day prior to the Sza concert and Bryan and the girls made it happen for us !!

tom w.Verified Customer

2/22/2023 at 7:07 am

Jim R.Verified Customer

2/20/2023 at 12:12 pm

Great event and plenty of care taken within the site to give my team a great experience.

Karen T.Verified Customer

2/20/2023 at 11:11 am

We had quite a bit of leftovers. Would suggest the short ribs were served in a way that was easier to eat. Perhaps to be sliced for easier serving? The items that were not very popular were the CA Wedge, Roasted Cauliflower & the popcorn & peanuts. We had asked for containers but were told that due to covid they couldn't provide any. Anything (maybe foil) or rubber bands so we could have put 2 paper plates together as a container, would have been helpful. Everyone's favorite were the Pretzels and Cheese and Poke Nachos.

Michael P.Verified Customer

2/20/2023 at 8:08 am

Like the whole experience, told at the gate that bobble heads would be in suite but they weren't

Jessie R.Verified Customer

2/16/2023 at 8:08 am

Good space, pretty easy to reserve no hassell and the food selection was great!

tommy b.Verified Customer

2/16/2023 at 8:08 am

Hannah made the entire process super easy for our large group. Once we paid, she took care of everything, including transferring the tickets, ordering our food/drinks for us, and answering any questions we had in a timely manner. The entire process was seamless, and we plan to use SEG again for football season.

Rich B.Verified Customer

2/14/2023 at 10:10 am

Food was good. Service was great. Responsiveness of the service team (both when lining up all the food orders and while there during the event were excellent).

John M.Verified Customer

2/13/2023 at 8:08 am

Responsive and high quality interaction was great. I was concerned with the outcome not having worked with you before but it was great.

Spencer J.Verified Customer

2/8/2023 at 11:11 am

I appreciated SEG's prompt communication and excellent assistance with food ordering and ticket transfers.

RyanVerified Customer

2/7/2023 at 6:06 am

The large space of the suite. Timing of the dessert cart. Came before dinner was placed.

Sean R.Verified Customer

1/30/2023 at 7:07 am

The service staff was excellent. The amount of food / drinks for the cost was not a lot.

Kay W.Verified Customer

1/30/2023 at 7:07 am

We had a wonderful time. Jeannie our suite attendant did a great job, we were very pleased with her service. We were a little disappointed with the choice of only spicy chicken wings. It would be nice if your catering company would offer an option for that. The sight lines were great and a good time was had by all.

Carlos S.Verified Customer

1/27/2023 at 12:12 pm

Suite was described perfectly in the listing. Communication between SEG and me was efficient. No regrets. Thanks for the opportunity to purchase. Will be back!

Boone P.Verified Customer

1/27/2023 at 6:06 am

Hannah and Kristina were great to work with. Andrea took care of us in the suite...she was great too. Only complaints were of food proportion. We ordered the DMV. Shrimp was not a 6 person serving...3 person serving at best. Crab cakes were not a portion...closer to an appetizer size.

CHRISTOPHER G.Verified Customer

1/25/2023 at 2:02 pm

EXCELLENT SERVICE START TO FINISH

Langston F.Verified Customer

1/25/2023 at 8:08 am

Everything was great

john h.Verified Customer

1/24/2023 at 5:05 am

krisitna's support was outstanding....and the ticket distribution process worked great....the only downside was the food order was somehow screwed up by the stadium team....when they charged me on sun....it triggered an amex fraud alert....and i had to cancel my amex card....amex reomended it...i am working through it...i thought when i booked the event i paid for everything....so the sunday charge was confusing to me...would let future customers understand that wrinkle...

Maya K.Verified Customer

1/23/2023 at 12:12 pm

Great amount of space and the suite is beautiful! When we arrived there was not as much food or drink as we would have liked for 16 people and had to ask to get restocked on both.

Khaled G.Verified Customer

1/23/2023 at 10:10 am

Hannah was amazing and very helpful with the Suite reservation.

Larry M.Verified Customer

1/23/2023 at 8:08 am

The suite layout was great, most importantly was the staff! I would have perferred if the music was muted in the suite so we could talk & hear eachother better.

Siddharth K.Verified Customer

1/23/2023 at 8:08 am

Responsiveness was really great. Kept me in the loop about everything. Made the process very simple.

Sarah H.Verified Customer

1/18/2023 at 6:06 pm

It was a very easy process and we had tickets transferred easily.

Kim V.Verified Customer

1/17/2023 at 3:03 pm

Loved everything! The beverages and food were there and ready. Our suite “server” was excellent! She kept checking to make sure all was good and kept our food stocked. The atmosphere was amazing and we loved the in-suite bathroom facilities. It said to go in door 5 which was not the closest. Otherwise all went great!

Edward K.Verified Customer

1/17/2023 at 3:03 pm

Wow. Working with Brian, Hannah and Kristine was a great experience from my first inquiry to our last call. Their communication was accurate, transparent, knowledgeable and unbelievably quick. Suite Experience Group helped make my mom's birthday special and stress free. Strongly recommended and I will definitely work with them again. I loved the accurate, timely information and personal feel to the coordination. I would recommend asking for the catering choices earlier so you can guarantee specialty items. Honestly everything was great! Ed

Steve L.Verified Customer

1/17/2023 at 11:11 am

Hannah and the whole team at SEG was fantastic. This was our first time renting a suite at TD Garden and already looking to do it again in the near future. Dan, our suite attendant was extremely helpful and made our day very enjoyable!

Jon K.Verified Customer

1/16/2023 at 5:05 pm

Service from the team and timely responses was great, very helpful and easy to get a hold of. 2nd time using , and will use more in the future.

LaDonna D.Verified Customer

1/16/2023 at 9:09 am

We had a wonderful experience. The server had a very pleasant attitude. I was extremely helpful. The room was very clean, and the service I was offered was phenomenal. We look forward to future utilization if available.

Sharon R.Verified Customer

1/16/2023 at 9:09 am

We loved the suite and it was an amazing experience is what we loved the most. The thing we didn't like is we had a fox 9 reporter in front of our suite and basically two of the front row seats couldn't be used as you couldn't see around him and they wouldn't move. That part was not good.

Rich K.Verified Customer

1/12/2023 at 11:11 am

Everything was excellent. The view, the cleanliness, the food, the service.

Tammy W.Verified Customer

1/11/2023 at 6:06 am

A great experience. It was nothing that I like less it was a great time for my family and friends.

Cait M.Verified Customer

1/10/2023 at 7:07 am

SEG took all the guesswork out of planning an executive experience in a suite. From start to finished, SEG was quick to respond and assist with everything.

Andrea P.Verified Customer

1/9/2023 at 6:06 am

Great communication from Suite Experience. Very quick replies to my queries.

David F.Verified Customer

1/3/2023 at 10:10 am

The service and food was impeccable! Everyone had a great time!

Dennis F.Verified Customer

1/2/2023 at 12:12 pm

I liked how I just went to SEG and they took care of everything parking, food and seats and tickets were emailed. The websites provided enough information to make and informed decisions. No complaints.

Dejuan B.Verified Customer

12/30/2022 at 8:08 pm

We enjoyed the comfort and cleanliness of the suite having the restroom was very convenient. Our host Ginger was very nice and helpful with any additional questions/concerns we had.

Keith N.Verified Customer

12/30/2022 at 3:03 pm

This year our family decided to splurge and get a suite for the Christmas day Warriors game. My niece found your company/website. We've never done something like this and now we're glad we did. The suite location (center court) was amazing. A great venue for our families Christmas day. The website and correspondence was straight forward. Given I have never worked with SEG, I was pleased with the suite being what I thought it would be, especially when I was the one fronting the $$$ on behalf of our entire family. More importantly, they all had an exceptional time. Something they will never forget. The correspondence was great as we worked through putting this date together. Replies were immediate, giving me reassurance that we are working with the right group outside of the Warriors in securing the suite.

Andy O.Verified Customer

12/30/2022 at 6:06 am

Staff was awesome, food was great. The only complaint, sound pretty petty, but the beer was not very cold. Other than that everything was perfect.

Mark C.Verified Customer

12/29/2022 at 7:07 am

Richard Z.Verified Customer

12/28/2022 at 7:07 pm

Excellent experience. Suite was comfortable and well equipped.

Karina R.Verified Customer

12/28/2022 at 3:03 pm

We had the most amazing experience. Everything was perfect.

Melissa T.Verified Customer

12/27/2022 at 3:03 pm

The experience and customer service was top notch. No issues in that department. What I liked the least about renting this suite, which has nothing to do with you all but I figure I let you know for future reference. We rented the suite for personal reasons, mainly so my dad could have a good experience being that he is a disabled veteran and needs room to be comfortable. The issue I had were the fans below us banging on the walls and would not stop when we asked. For someone with a war background(ptsd) it kind of sounded like bombs going off because the sound just echoed in the suite. For people paying that much money for the suite experience should not be subjected to that. We couldnt fully enjoy the game. That should be one of the things not allowed because it makes for a bad experience.

Jason L.Verified Customer

12/27/2022 at 8:08 am

The event was just what we needed to bring the family together. Only item that I wish would have been different was ordering food. Everything was in six, so if I was the only one that wanted coke we had to buy six. Outside of that, was a wonderful day and my nine year daughter got a picture with Dirk Nowitzki AKA the man!!!!

Jim H.Verified Customer

12/27/2022 at 7:07 am

Great experience, from the initial purchase through the event SEG was responsive and helpful.

Jeff H.Verified Customer

12/27/2022 at 6:06 am

Suite was great for Mavs Game

AnonymousVerified Customer

12/26/2022 at 9:09 am

Event and venue was just as described. Ticket transfer was easy and phone support great.

Debbie T.Verified Customer

12/23/2022 at 2:02 pm

It was all perfect. Very well set up and great customer service.

BDMVerified Customer

12/23/2022 at 9:09 am

Suite was exactly as advertised. Service was good, entry was good. The 100% digital tickets did not work well, in fact I was unable to park in my assigned spot in the garage because the ticket I presented was not accepted and I was told I cant hold up traffic! I suggest you get the online ticket processed worked out before you make that mandatory! This is probably an LCA issue not an SEG issue.

Kelly H.Verified Customer

12/22/2022 at 1:01 pm

Cathi R.Verified Customer

12/22/2022 at 11:11 am

Clean, everything requested was there, staff was awesome and 76ers won

Jean W.Verified Customer

12/22/2022 at 10:10 am

Everything worked out really well. A simple process.

Samantha W.Verified Customer

12/22/2022 at 9:09 am

The game was fun!! We liked the amount of seating in the suite.

Tyler B.Verified Customer

12/22/2022 at 1:01 am

Excellent communication and everyone was very helpful whenever I had questions. Hanna was great to deal and was always on top of everything that came up.

Erin W.Verified Customer

12/21/2022 at 3:03 pm

The ease of making the reservation and the advice provided was amazing. It would be easier to have electronic forms that could be completed online vs needing to complete and the. Upload and send. It would also provide a greater sense of security for payment to only use an online payment option.

Jonathan D.Verified Customer

12/16/2022 at 2:02 pm

Space was accommodating and spacious enough for our size of group there were a few rolling chairs that didn't seem to make sense in the space and felt like an after-thought other than to provide additional seating

Mckenzie S.Verified Customer

12/16/2022 at 12:12 pm

Things went really smoothly. However, a part of that is because I used it before. Everyone was super nice and answered questions, but I would have loved a time line upfront, like X days before the event you will get tickets, by X days before the event you need to submit the food order. I was a bit stressed about that my first time. Also, I had one day to plan and send details for catering. I feel that could be sent earlier with a reminder a couple days before it's due. Luckily, I remembered what we got last time, but it still felt like a tight turnaround.

Joe W.Verified Customer

12/15/2022 at 10:10 am

Easy to rent the suite. Kristina was amazing! I would have liked to be able to transfer the tickets by cell numbers not email.

Pete K.Verified Customer

12/13/2022 at 2:02 pm

Suite Experience were great to work with, they were very responsive and provided great details for the event. The only negative was that they sent two wrong attachments, but corrected it very quickly.

Raul R.Verified Customer

12/13/2022 at 12:12 pm

Food was very good. easy booking

Glenn T.Verified Customer

12/13/2022 at 11:11 am

The entire process with SEG was outstanding. The booking of the suite, the transmission of the tickets, the catering order process all went very smoothly. Our team had a great time and thankfully the Dallas Stars came back to win the game at the end. Thanks for making it a great event!

Kayla A.Verified Customer

12/13/2022 at 9:09 am

Once in a lifetime experience!! Thank you to Hannah Koski & Kristina Krummen for all of the help. They made this experience so smooth and our team had so much fun. We can't thank you enough!

Joshua O.Verified Customer

12/12/2022 at 12:12 pm

The communication from the beginning to the end was outstanding. The box was amazing. The view, the food, the staff. My group loved it. Parking was also amazing. Not one thing I didn't like.

Michael T.Verified Customer

12/10/2022 at 4:04 am

amazing suite, service, food, etc.

Timathy D.Verified Customer

12/8/2022 at 12:12 pm

Great food, friendly staff, and an awesome view of the game. The echo effect of crowd noise due to the ceiling was overwhelming.

NickVerified Customer

12/8/2022 at 8:08 am

Great customer service and I would definitely use SEG again!

Blake M.Verified Customer

12/8/2022 at 6:06 am

Our group had a great time and really enjoyed the Field Level Suite experience at Cowboy Stadium. Views and sight lines were even better than expected. The suite was perfect for our group size of 21. Plenty of space to move around for food, drinks, and conversations. We are already looking forward to doing this again next year.

Diana C.Verified Customer

12/8/2022 at 6:06 am

ScottVerified Customer

12/8/2022 at 6:06 am

Most: Service from Megan our attendant. Food quality and on time delivery. Suite amenities. Least: Nothing, everything about the suite and my experience was top-notch.

Brian M.Verified Customer

12/7/2022 at 1:01 pm

The SEG folks I worked with respond quickly and are always helpful. As budget allows, I would like to repeat the experience.

Larry M.Verified Customer

12/7/2022 at 11:11 am

Really good service from your whole team.

Ray T.Verified Customer

12/6/2022 at 6:06 am

Everything was great can't really say anything was negative or bad...

JoeVerified Customer

12/5/2022 at 9:09 pm

Wasn't my first time, so everything was expected. Smooth transaction

Renate L.Verified Customer

12/5/2022 at 6:06 pm

MDGVerified Customer

12/5/2022 at 3:03 pm

Process was smooth, easy, and very complete. Instructions were very clear and easy to follow.

Asha G.Verified Customer

10/17/2022 at 10:10 am

It was our first time renting a suite and the entire process was so smooth and I felt confident that we would have an amazing experience which we did end up having! It surpassed my expectations.

Nancy D.Verified Customer

10/17/2022 at 7:07 am

It was wonderful , everyone enjoyed the experience. Suite was clean and food was delicious. Staff was friendly and helpful. Can’t wait till next year

VKVerified Customer

10/11/2022 at 10:10 am

Your coordination for the entire experience from the day we purchased the suite to game day was very well done. A smooth seamless experience.

David B.Verified Customer

10/10/2022 at 7:07 pm

Michael V.Verified Customer

10/10/2022 at 2:02 pm

Absolutely was a great experience!!! The young lady who had our suite was amazing I don’t think there was one person who didn’t compliment how great she was.

Brittany H.Verified Customer

10/10/2022 at 1:01 pm

Such an amazing and seem less experience! I had not one issue working with SEG

Freddy G.Verified Customer

10/5/2022 at 4:04 pm

The suite attendant was fantastic. She was very attentive to all our needs and a perfect host. Hannah, my suite experience contact, did a great job communicating with me about the event and all the suite amenities. She was able to arrange an alternate suite location when the initial one was unavailable.

Will A.Verified Customer

9/23/2022 at 7:07 am

It was so easy to order foot and beverages and everything was perfect when we got there! Any question was answered quickly!

Tom L.Verified Customer

9/22/2022 at 7:07 am

The seats and stadium are second to none.

Jacquelyn P.Verified Customer

9/22/2022 at 6:06 am

Working with Suite Experience Group was a great experience! I had the pleasure of working with Brian and Kristina to book a corporate event for my company and they were great to work with. They communicated often and were very responsive when I had questions.

Leesa L.Verified Customer

9/19/2022 at 11:11 am

Once the suite was purchased, the team reached out right away and gave plenty of time for myself and team to work through our selections.

Gloria KP.Verified Customer

9/19/2022 at 8:08 am

the fact that I had my whole family together the least was, I had no clue what I was getting and no idea of what I needed to do . definitely not worth the price.

Ryan V.Verified Customer

9/19/2022 at 7:07 am

Food and Alcohol was just the right amount. Our bartender was very friendly and really made us feel special. Suite location was fantastic for Verlander pitching as well! All around great time, thanks!

Amit P.Verified Customer

9/16/2022 at 3:03 pm

Our customers loved the premium suite and the atmosphere at the SoFi stadium. The stadium did a good job with the other logistics (connectivity to the TV screen, transporting gifts to the suite prior to the same, scheduling an onsite visit to test connectivity etc.). Hannah from SEG was always prompt & responsive and extremely helpful throughout the process (from the initial booking to the coordination with the stadium & other follow-ups). The part that we didn't like (more about the stadium/suite) was that there was no partition between the suite & the stadium seating which meant we weren't able to make the presentation to our customers that we wanted to. The traffic arrangements (again stadium related) could've been better (but then this was LA).

Angela C.Verified Customer

9/14/2022 at 7:07 am

Suite was amazing - Mary was great and very sweet!!

Aristedes F.Verified Customer

9/14/2022 at 6:06 am

The suite was very nice as was the SEG staff who helped me select it

Audrey B.Verified Customer

9/6/2022 at 11:11 am

Loved the suite location, service, and overall ease of set up with everyone involved. Least: vegan options for just one person was really only guac and chips or burger (plant based) it would have been nice to have single salad options

Samantha H.Verified Customer

8/31/2022 at 6:06 am

Team was very responsive and a great partner. Unfortunately, I wasn't able to be on site but the event ran smoothly because of the SEG team's professional service. Thank you!

Sean S.Verified Customer

8/24/2022 at 5:05 am

Lisa G.Verified Customer

8/22/2022 at 5:05 pm

I never rented a box before but SEG made it easy. The follow up and communication was timely and thorough. I would consider doing it again.

Celeste S.Verified Customer

8/22/2022 at 7:07 am

Everything was stress-free and straightforward.

Martin K.Verified Customer

8/18/2022 at 7:07 am

Great Experience from the time my team made the initial reservation inquiry to the actual event. Here is some feedback I received: "AWESOME event last night. We had a great turnout and everyone was blown away by the box. Food, drinks, convos, and game… (except they lost lol) – all perfect!"

S S, Inc.Verified Customer

8/15/2022 at 9:09 am

Had a great time

Mike D.Verified Customer

8/15/2022 at 9:09 am

Service was outstanding, prices of alcohol were very high

Michael S.Verified Customer

8/15/2022 at 7:07 am

The experience was fantastic. The suite lived up to my expectations and everyone had a great time.

MariaVerified Customer

8/8/2022 at 6:06 pm

It was such an amazing experience for my family and friends to enjoy the show at a different level. Everybody had a great time especially having food and the space to enjoy it.

Scott M.Verified Customer

8/8/2022 at 6:06 am

SEG handled everything needed to host a great event in a timely and professional manner. You patiently answered questions and had the suite set up exactly as requested on the day of the event.

Mollie J.Verified Customer

8/4/2022 at 10:10 am

The suite attendant Justin was fantastic! He was so attentive and gracious. Suite design is also fantastic.

Gerard G.Verified Customer

8/1/2022 at 11:11 am

Loved the first class experience. Delivered on every expectation.

AndresVerified Customer

8/1/2022 at 9:09 am

My clients loved it!!!! Position to the stage, access to semi private bathrooms, access to food and bar. It was perfect. Plus, it's 50 ft from where I parked

Marc B.Verified Customer

7/30/2022 at 6:06 am

Brian M.Verified Customer

7/29/2022 at 5:05 pm

I love the elbow room, ability to stand up and move around without bothering other guests. It is a great experience.

William h.Verified Customer

7/26/2022 at 6:06 am

Suite was clean . Service at the start was slow - but work out

Tanya D.Verified Customer

7/25/2022 at 6:06 pm

What I liked best was easy purchase and transfer of tickets and parking. What I liked least was not able to transfer ticket after entry for re-entry into the suite.

Bryan R.Verified Customer

7/18/2022 at 6:06 am

Always a great experience. Thank you for making it wonderful.

Vicki H.Verified Customer

7/13/2022 at 8:08 am

I loved that we were able to bypass the long lines to get to our suite. I wish I had known of the level we would be at and the accessibility of getting there since we had a couple of guest with physical liabilities. I also liked that we were able to open up the suite to be able to sit inside and still see everything. I would only do this again if we were sharing costs with other families.

Tawana W.Verified Customer

7/6/2022 at 2:02 am

Great location. Love privacy!

Becka S.Verified Customer

7/5/2022 at 10:10 am

If there is a Fireworks show at the game you can not see them from Suite #9, that was the most disappointing part of our evening. The SEG team is fantastic to work with, I received great service and response time and they helped ensure that everything went smoothly.

Randy B.Verified Customer

7/5/2022 at 8:08 am

Fantastic experience! Our suite attendant did a fabulous job of taking care of all our needs. Our only complaint was that the food was picked up too early (just after 7th inning). Why can’t it stay out until the end of the game ? ……especially if the game goes into extra innings

Goran H.Verified Customer

7/5/2022 at 7:07 am

Very professional and responsive. A great alternative for us who don’t want to buy a suite for the whole season.

Edward n.Verified Customer

7/2/2022 at 11:11 am

Everything was great from our attendant to the food

Joe S.Verified Customer

7/2/2022 at 7:07 am

Wonderful experience. Everything was perfect.

Kasey C.Verified Customer

6/27/2022 at 8:08 am

Loved the privacy of the suite. I wish there were more beverage options or staffing a bartender.

BryanVerified Customer

6/21/2022 at 12:12 pm

SEG is a fantastic company. The staff is friendly, responsive and makes the entire process of purchasing seamless. I work mostly with Hannah. She is true asset to SEG and awesome! I look forward to more purchases in the future.

RomeliaVerified Customer

6/20/2022 at 1:01 pm

It was beautiful and amazing. I disliked that the bathroom was a bit away due to construction our closets bathroom was closed. Was a bit scary that the glass in the front was so low almost didn’t even notice there was no glass a bit scary when I got a bit too close and noticed.

David M.Verified Customer

6/13/2022 at 2:02 pm

Loved it. No complaints. Great service.

Eileen S.Verified Customer

6/7/2022 at 6:06 pm

We had a WONDERFUL experience working with you setting up our suite for the Phillies-Angels game. I was blown away by how responsive your entire staff was - I asked several questions over many weeks as I planned this surprise for my husband's 65th birthday. Every, single time I emailed, I received a response within an hour! Even late at night! I primarily worked with Kristina Krummen and Hannah Koski and both of them were SO nice and helpful every step of the way. I told my husband how they made me feel like I was their most important client! Thank you for such a wonderful experience from start to finish. - The day of the game could not have been more perfect. The suite, the east of tickets, parking, food/drink ordering, service, etc. -- and even the weather - was absolutely perfect! My family thinks I am a hero for giving them such an amazing experience. Thank YOU for helping me to create such a great memory for us all!!!

Katy B.Verified Customer

6/6/2022 at 9:09 am

Awesome experience partnering with you guys. I had come across the SEG website several times in the past but never pulled the trigger. I definitely plan to work with you guys again in the future. The only constructive feedback I have for you is the SRO situation. When I work directly with a team/arena/stadium, I have the ability of purchasing SROs up until a couple hours before tipoff. This would have come in handy as we had a lot of demand for this game, but given that the SROs were so pricey, i didn't want to buy them all upfront without knowing if we could yet fill them. Second, the suite had "Welcome Rodan + Fields!" on the TVs - I had asked them to either change the channel or turn of the tvs (since we are K1, not Rodan + Fields), and it took them a bit longer than what would have been ideal.

Kristin b.Verified Customer

6/5/2022 at 7:07 am

Your staff is amazing! Very attentive and prompt with responding to emails. I had a problem during the came that was absolutely uncalled for from dodger stadium staff But Kristina was totally understanding and reached out to dodger stadium staff

Karen C.Verified Customer

6/1/2022 at 9:09 am

I love the ease of process that your company set up in renting the suite and the super responsiveness in any questions I emailed to you. There is nothing negative that I found in my experience.

Matt K.Verified Customer

5/31/2022 at 11:11 am

Bill h.Verified Customer

5/20/2022 at 7:07 am

All good

Jimmy M.Verified Customer

5/15/2022 at 5:05 pm

The quick responses to any questions was great

Kevin N.Verified Customer

5/10/2022 at 8:08 am

Great seats and great service, had a blast last night

Lisa D.Verified Customer

5/9/2022 at 2:02 pm

Loved everything! Start to finish every single person was so helpful and kind! Will book again in the future! We had an amazing time

Nancy D.Verified Customer

5/9/2022 at 8:08 am

Suite was very clean and comfortable. Attendant was very helpful. Field view was great. A little crowded for 18 people

Dave M.Verified Customer

5/9/2022 at 7:07 am

The process was seamless and Kristina was very attentive to questions and follow-up. The one comment I have is the distribution of tickets got a little wonky. Receiving Suite tickets, add'l seat tickets and parking passes from various sources and then having to send back out to Clients that don't always have the Ticketmaster or Sixer app got a little messy, but doable.

William F.Verified Customer

5/2/2022 at 8:08 am

Great job!

Kevin C.Verified Customer

4/27/2022 at 8:08 pm

I liked that it was easy to select a suite and pretty simple to select the food and drinks I wanted. The service in the suite was really good too. I didn't like that I get the run around each time about getting the physical tickets when I know they are available. I always bring my customers who are older and aren't the up to speed with the new technology of getting tickets. Luckily have asking enough times I received the physical tickets.

Adeline L.Verified Customer

4/25/2022 at 12:12 pm

The location was great, and the staff was very helpful. It is hard to order drinks for corporate events because you want enough but not too much. I wish the unopened bottles of liquor could be deducts from the catering.

Tina N.Verified Customer

4/25/2022 at 8:08 am

It was easy to book, use the parking, and show our tickets. The suite was clean, service was very good, and food was on time and presented very nicely. Great view of field too.

Eileen K.Verified Customer

4/20/2022 at 7:07 am

What I liked the most: separate entrance for suite holder tickets, attendant (Krystal) was amazing, customer service of the stadium staff - in particular the suite staff, fully stocked suite What I liked the least: ticket seats labeled 1-16 but actual seats were labeled 1-4 (each row had seats numbered as 1-4 making it difficult for people to understand their assigned seats), suite location was higher up than expected, food was good but not as good as anticipated

Sheila A.Verified Customer

4/19/2022 at 8:08 am

We really enjoyed our experience. A great way for our small group to watch the hockey game, as well as being able to eat and drink and interact throughout the game. Our suite attendant was excellent and catered to all our needs.

Ted D.Verified Customer

4/18/2022 at 5:05 am

the best was the responsiveness of the Suite Experience team The least was the ambiguity of the interface between the suite holder and the Suite Experience team

AnonymousVerified Customer

4/16/2022 at 10:10 pm

The seats & ability to be w/ friends in one place. Having the parking pass was huge.

Murray M.Verified Customer

4/16/2022 at 1:01 pm

Private entertainment area , the suites were some what out dated , other wise we had a great time .

Thomas Y.Verified Customer

4/15/2022 at 10:10 am

Hannah was very responsive. She was the reason I will use SEG again in the future.

Bryan R.Verified Customer

4/15/2022 at 8:08 am

Everything was great. Suite was lovely. Tickets were easy to obtain. The sound was horrible though.

Elena B.Verified Customer

4/15/2022 at 6:06 am

We loved everything about working through Suite Exchange and about the experience at the game. First class, professional and an amazing experience. The theater box dining area is like a 5 star restaurant. My guests were so impressed. And it just kept getting better. Valerie, our waitress, kept us on schedule with appetizers, beverages, dinner, snacks and desserts. It was just amazing. I would highly recommend this to anyone having the opportunity to work with Suite Exchange. It was well worth the price for our special occasion. It will be hard to watch a Warriors game any other way.

James S.Verified Customer

4/15/2022 at 6:06 am

Everything was great. The total experience is amazing and SEG was on point. Food, drinks, service at the game and even parking was great. We will be back very soon.

Megan C.Verified Customer

4/14/2022 at 7:07 pm

Hannah K. was very responsive and helpful planning the event. And our suite attendant was very friendly and accommodating.

Paul T.Verified Customer

4/14/2022 at 11:11 am

Great service with Hannah Koski. She was good with following up about orders

Jenna L.Verified Customer

4/13/2022 at 11:11 am

We love SEG!! Brian is always so helpful and a great partner to figuring out what is best for our customers and Hannah is a DREAM - such quick response and helpful! The only thing I'd love more of us is ticket access (Masters, Indy 500, etc) - the more we can get VIP tickets when a suite isn't what we need for the experience the better! A nice to have would be some way to put our company name on the suite - because we rent existing suites it sometimes can get confusing for our guests.

Cheryl M.Verified Customer

4/11/2022 at 6:06 am

Food was fantastic! Guest complimented quality.

Gabriel B.Verified Customer

4/8/2022 at 12:12 pm

All good

David T.Verified Customer

4/7/2022 at 9:09 pm

I had questions prior to the event. Everything was handled promptly and professionally. When we arrived, our food order was delivered immediately. The service was great, there was never a delay for food/drink orders.

Melissa M.Verified Customer

4/7/2022 at 11:11 am

The privacy was great! It was mostly set up perfectly, little mix up with order but all worked out. We will definitely be booking for next season.

Dianna H.Verified Customer

4/6/2022 at 9:09 am

Our experience was great. There was one small issue, the person who was in charge of the dessert card was very unprofessional. She was rude to several of my guest. Other than the ignorant dessert card lady our experience was great.

Rocky R.Verified Customer

4/5/2022 at 7:07 pm

Seats were great. Instructions before event answered my questions.

Raul G.Verified Customer

4/5/2022 at 6:06 am

Kristina Krummen was amazing and very responsive. It was my first experience with a suite and she was able to quickly take care of any last minute issues I had. Very successful night.

Brianne p.Verified Customer

4/5/2022 at 6:06 am

-the service was amazing and staff the whole time planning was super responsive and helpful -it was hard to find the suite. A map ahead of time with directions to get there would be helpful to send guests. Same with options for parking or walking in. -there were so many food options it was hard to decide! I guess it's a good problem but a “best sellers” or “most eaten” list would be helpful. For instance the ciabatta sandwich barely got touched.

Karl G.Verified Customer

3/31/2022 at 12:12 am

Joe A.Verified Customer

3/30/2022 at 2:02 am

we rented a theatre box at the Chase Center for a handful of Warriors games and a concert ... we very pleased with the oversized seating and sight lines, and the friendliness of the wait staff

Jamey N.Verified Customer

3/21/2022 at 11:11 pm

Great service. Our Suite Attendant Lucky was great and we kept him busy.

Randy d.Verified Customer

3/19/2022 at 6:06 am

Everything went phenomenal.. all of my questions were answered completely.

Bryan R.Verified Customer

3/19/2022 at 6:06 am

Everything was great and perfect.

Leslie T.Verified Customer

3/11/2022 at 8:08 am

Great food, view, service. Loved the atmosphere, it was a wonderful day.

Nicholas J.Verified Customer

3/9/2022 at 9:09 pm

Everything went very smoothly!

S.B.Verified Customer

11/6/2021 at 3:03 pm

Very easy process to book the suite and catering. Food was great. The box was great. Really had a good time and my guests enjoyed it too. We will definitely be back.

Michael B.Verified Customer

11/5/2021 at 9:09 am

Very easy to acquire a suite. Very fast, friendly, and responsive customer service. Would definitely recommend. Zero problems!

Michael V.Verified Customer

11/2/2021 at 12:12 pm

Having a private restroom is always a plus. Comfortable atmosphere for my guest.

Cameron W.Verified Customer

11/1/2021 at 9:09 am

Responsiveness of staff and ease of use.

David M.Verified Customer

10/25/2021 at 10:10 pm

The quick responses were huge for me. Brian and Hannah communicated quickly and the transactions were quick and easy. Not a big deal but my least favorite part of the transaction was that when getting the parking passes transferred I wasn't able to secure the VIP lot pass for black car service which my group and I always take. I was able to reach out to my contact with the Raiders/Allegiant Stadium and get a VIP lot pass added to my account so it worked out but I think a great addition to your service would be to have that added by the actual leaseholder when transferring their parking passes. They can receive those from the stadium. Regular parking passes don't allow black car service to enter so if you don't have that you technically have to get dropped off on the street instead of being allowed into the lot. This is how it is at Allegiant Stadium and may not be the policy at other stadiums.

Jeff B.Verified Customer

10/25/2021 at 11:11 am

Very easy, transparent and seemless transaction. All of our questions were answered fully and professionally and the both pre-, during and post event support were great and very personal. The one site attendant, Jessie, was really great. It was a bit confusing to know how much gratuity to leave and how much of the service fees went where.

AnonymousVerified Customer

10/25/2021 at 10:10 am

EthanVerified Customer

10/24/2021 at 8:08 pm

Soggy carpet, sticky chairs, excellent food and beverage. Awful ticketing process. No reason why the tickets can be used through the regular Ticketmaster app.

TysonVerified Customer

10/16/2021 at 10:10 pm

I admit I was super hesitant to book through a site that I never heard of before, but I'm glad I did! I felt like the price was amazing!!!!!!!! And when when I got there it was AMAZING, just all around beautiful. Parking was so close! everything was just fantastic. The thing I liked the least (and this is simply just to have an answer) was sharing such a wonderful attendant!

Todd J.Verified Customer

10/11/2021 at 5:05 am

loved everything. SEG made it a stress-free day

Ernest G.Verified Customer

10/11/2021 at 12:12 am

Everything was GREAT First Grade operation. The Service was wonderful …

William S.Verified Customer

10/10/2021 at 4:04 pm

Awesome experience and service was top notch!!

AnonymousVerified Customer

10/9/2021 at 5:05 am

Daniel J.Verified Customer

10/8/2021 at 11:11 am

The experience was amazing! SEG communications and service is top notch. They made sure that we had every questions answered and that all our needs were met. Definitely exceeds expectations and best customer service. Hannah Koski , our client services rep, even worked on the weekend to get us more tickets.

Sara S.Verified Customer

10/5/2021 at 6:06 am

Joe P.Verified Customer

10/4/2021 at 7:07 am

Perfect experience, great communication from the SEG team. Nothing negative to add.

Kirsten H.Verified Customer

10/4/2021 at 6:06 am

We were well taken care of. The food and beverage preparation was great and the suite was perfect for our entertainment needs. It would be nice to have true Vegan options and to have healthier options on the menu. We didn't realize when ordering that the Vegan symbol meant that you had to ask for customization of the item, that it didn't already come prepared to meet vegan dietary needs.

georgeVerified Customer

10/4/2021 at 2:02 am

The suite experience was great all around.

L. S.Verified Customer

10/3/2021 at 2:02 pm

john d.Verified Customer

10/3/2021 at 9:09 am

Constant communication, Hannah was fantastic in helping me book everything especially for recently reopened venues that been shut down due to Covid.

Rajan P.Verified Customer

9/27/2021 at 1:01 pm

Great service. Easy process. Clear and quick communication.

ROBERT E.Verified Customer

9/27/2021 at 6:06 am

NONE GREAT TIME

Jason F.Verified Customer

9/26/2021 at 7:07 am

Excellent customer service. Fantastic food and drinks.

Katrina G.Verified Customer

9/21/2021 at 9:09 am

Communication from Hannah K was great.

Gina H.Verified Customer

9/19/2021 at 3:03 pm

The SEG experience was super easy…and FAST! We purchased the suite code boy a few days before but didn't miss a beat! Good order and tickets were to us within minutes!

Allen B.Verified Customer

9/19/2021 at 3:03 pm

The Comfort of having your own place is great. The Service was Excellent. The Food was Good. Got Locked Out a few Times.... Bummer, but we Figured it out....

Vishal B.Verified Customer

9/18/2021 at 4:04 am

Hannah provided unbelievable concierge service and was the difference maker, I'd rather get a suite form you than the stadium itself

Lori L.Verified Customer

9/17/2021 at 9:09 am

Our group enjoyed the whole experience .

WarrenVerified Customer

9/14/2021 at 5:05 pm

Great suite and great service.

H. S.Verified Customer

9/6/2021 at 2:02 pm

I appreciated the whole experience from the time that I made contact to inquire about reserving a suite through the ongoing communication with Hannah ( her quick responses ) and to the Game Day Activity. The ease of using the portal was great.

BrianVerified Customer

9/6/2021 at 12:12 pm

The suite was well equipped and roomy and the Suite Experience Group was fantastic to work with. It really was a pleasant and relaxing event with their help.

Nancy D.Verified Customer

9/5/2021 at 10:10 am

First, we appreciated the service, very prompt and fulfilled our extra needs quickly. The food was very good but could have been warmer

Judy R.Verified Customer

8/30/2021 at 2:02 pm

The suite was perfect. The food was ready when we arrived and the server was very helpful without being in the way. I wish I knew that we could arrive early,

Marianne H.Verified Customer

8/30/2021 at 5:05 am

Everything through SEG was perfect! 5 stars!

L. B.Verified Customer

8/29/2021 at 7:07 pm

I loved the suite

Jenn B.Verified Customer

8/25/2021 at 6:06 am

It was easy to work with Jeff to secure the sweet suite. He was courteous, accommodating, and responsive to questions. Hannah was so helpful with reminders of food orders, super responsive to questions and very helpful.

Kevin M.Verified Customer

8/23/2021 at 7:07 am

Hannah at SEG was amazing. She was the best part of the process and we really enjoyed the suite. The food was expensive (expected at a football game) but the surcharge was excessive.

Sherrie K.Verified Customer

8/22/2021 at 9:09 pm

We loved everything about the experience! Hannah did a great job and everything that we thought we were going to get, we did! Our whole family loved it all and we made a great memory for my husband's 70th birthday!

Joshua A.Verified Customer

8/22/2021 at 2:02 pm

Hannah was extremely helpful and always responsive. An overall fantastic experience

Craig P.Verified Customer

8/20/2021 at 7:07 am

Most - SEG communication. Whether it was confirmation of purchase, tickets transfer, friendly reminders, or even disappointing news that we had missed the catering deadline, your correspondence was always timely, tactful and spot on. Least - There really wasn't anything SEG could have done better. Well done!

Erin M.Verified Customer

8/19/2021 at 6:06 am

I did not attend the actual event, but Hannah was super helpful leading up to the event

Glenn C.Verified Customer

8/18/2021 at 7:07 am

We had a great time in our Suite - the SEG team was so easy to work with. It went smoothly and there were NO ISSUES. The best birthday I've had in 50 years!

Dave M.Verified Customer

8/17/2021 at 10:10 pm

Fiesta food option was delicious! Food was well seasoned beyond typical buffet food and all our guests were surprised and delighted. More food than advertised, which was an initial concern. However, we barely made a dent and everyone ate well. Excellent!

Ian M.Verified Customer

8/17/2021 at 5:05 am

Great experience

Kaz O.Verified Customer

8/16/2021 at 12:12 pm

Steve B.Verified Customer

8/16/2021 at 3:03 am

Everything was great . Have nothing bad to say about.

jim m.Verified Customer

8/8/2021 at 8:08 pm

all the premeeting details were excellent

Maria B.Verified Customer

7/30/2021 at 10:10 am

Really liked how easy it was to book and how transparent the SEG team was with pricing. Prices weren't inflated at all, which I really appreciated as well.

BillyVerified Customer

7/25/2021 at 6:06 pm

Wished the Mets suites included private bathrooms (per the description on the web listing), and though it's nobody's fault, the COVID capacity changes was a bit confusing. Everything else about the process and SEG's customer service, professionalism and response time were top notch.

Matt M.Verified Customer

7/22/2021 at 7:07 am

It was a pleasure to work with SEG and Hannah throughout the suite booking process. She was always very responsive and went out of her way to assist me with anything I needed.

Nicholas T.Verified Customer

7/21/2021 at 5:05 pm

Hannah was very responsive to any questions or concerns that I might have had. The suite was great and all of the services were top notch.

Brian C.Verified Customer

7/20/2021 at 9:09 am

Hannah Koski was very responsive to all of my questions and very helpful throughout the process. Overall experience was very easy and quick. Entire team had a great time and were all impressed with the suite and experience.

Sandra G.Verified Customer

7/19/2021 at 1:01 pm

G. H.Verified Customer

7/11/2021 at 10:10 am

No complaints at all except that Cole pitched too well against the Astros.

AnonymousVerified Customer

7/8/2021 at 2:02 pm

Kendall R.Verified Customer

7/2/2021 at 12:12 pm

Everything was very straight forward and easy to plan. The executive team had a great time and were able to enjoy the full Red Sox experience while in town for a company meeting.

AnonymousVerified Customer

6/29/2021 at 5:05 am

Our work staff had a great time at the Suite, plenty of space, everyone loved the food and service. Thank you!

Ashley D.Verified Customer

6/25/2021 at 8:08 am

Had a great experience booking a suite through SEG. Everyone, including Hannah, was very helpful and quick to answer any questions I had. They accommodated all my needs and every person I worked with was extremely nice.

Aaron P.Verified Customer

6/11/2021 at 7:07 am

Great service from reservation through the event. Great view and a unique experience for a graduation party.

EricVerified Customer

6/7/2021 at 12:12 pm

I only use Suite Experience Group to book suites at my favorite venue Angels Stadium. This last purchase was my second with them and it was fabulous. I took my family to see an Angels vs. Mariners game on June 5 in the dugout suites. [...] it was amazing experience and once in a lifetime really (plus it scored well with my Facebook friends) [...] The dugout suite private bathroom was a hit though! SEG's Hannah was so incredibly helpful. I booked the suite online and was contacted by her less than an hour later with details. The tickets were electronically sent to me and became visible in the MLB app on my phone. That same app is what was used to gain entrance to the facility, dugout suites area, and the actual suite. Hannah made all the food reservations for me and everything went flawless. Later this summer, I will book my third Angels suite with this company as a company picnic for my office staff. And it will be booked through SEG.

John C.Verified Customer

6/2/2021 at 9:09 am

How responsive Hannah Koski was. She was excellent

Michael S.Verified Customer

5/24/2021 at 11:11 am

Size to handle a larger group, and service we received.

Nancy D.Verified Customer

5/23/2021 at 3:03 pm

The suite were very clean and well cared for. Very comfortable. There was nothing negative

AnonymousVerified Customer

5/21/2021 at 6:06 am

Great and fast responses, great people, nice suits, Did not like that there was not really a lot to pick from food nd beverages.

Joseph M.Verified Customer

5/20/2021 at 6:06 am

Great seats. Great service

LaurieVerified Customer

5/19/2021 at 11:11 am

First time renting a suite and we all had a great time! Catering was excellent!

Jake H.Verified Customer

5/17/2021 at 2:02 pm

Hannah made the process extremely easy for me and my party to attend the game. Everything was perfect! Thanks again.

Josh S.Verified Customer

5/13/2021 at 6:06 am

Was a very simple process and handled all of the ordering for food/drinks on a last minute notice. Very attentive to my needs from beginning to end.

Viridiana C.Verified Customer

5/12/2021 at 8:08 am

Michael H.Verified Customer

5/11/2021 at 3:03 am

Excellent experience! Service was great. Food was great! Very satisfied.

Scott m.Verified Customer

5/4/2021 at 7:07 pm

RachelVerified Customer

5/4/2021 at 6:06 pm

I loved the fact that there was shelter from any type of weather. I loved the view of the field / game from the suite and from the outside seating. I loved the personal bathroom and the fact that I had access to electrical sockets / sink / fridge. The suite experience allowed my toddler to join and have the ability to roam instead of remaining seated. What I liked the least was not having access to close the suite door from the outside.

AnonymousVerified Customer

5/3/2021 at 5:05 am

The suite was AWESOME! Our hostess Denise was was sweet and helpful. Only thing I was recommend is that the food come up hotter. The fries were cold. Even though there was a light warmer it didn't help. I would suggest a heated cart to transport the food in and possibly pizza thermal bags to keep it hot.

Amanda T.Verified Customer

4/26/2021 at 4:04 pm

it was a lovely experience, there were no complaints.

Terrie k.Verified Customer

4/26/2021 at 1:01 pm

Brian and Hannah with Suite Executive were fabulous and so cordial & professional in getting everything reserved and ordered in a timely manner.

Ashley H.Verified Customer

4/13/2021 at 5:05 pm

Loved the box it was clean and our server was excellent. We had a blast. What I liked the least would have loved an all inclusive box option unfortunately when I looked there were none available.

Levi B.Verified Customer

3/29/2021 at 6:06 am

Everything was great

Brad W.Verified Customer

3/15/2021 at 7:07 am

Everything was perfect. Service was outstanding.

Whitney F.Verified Customer

3/8/2021 at 10:10 am

It. Was. EPIC! We loved every minute in the suite. The view was great, clean restrooms, excellent service, good food- loved it all!

Jessica F.Verified Customer

3/8/2021 at 9:09 am

We enjoyed having everything ready to go when we arrived.

Raj M.Verified Customer

2/9/2021 at 6:06 am

Everything was perfect.

Ted G.Verified Customer

1/17/2021 at 9:09 am

Everything was so seamless and perfect. Brian made sure everything went smoothly and we couldn’t have dreamed of a better experience. Will highly recommend SEG to others.

Neil R.Verified Customer

1/12/2021 at 6:06 am

Everything was handled perfectly . Can't say enough about my experience . Roll Tide

AnonymousVerified Customer

1/4/2021 at 6:06 am

Most - The prepared food and drinks that were there despite us never placing the pre-order as we intended. Least - the server was not very interactive or knowledgeable about most things.

Brian P.Verified Customer

12/21/2020 at 10:10 am

The whole experience was awesome. No complaints.

Nicholas M.Verified Customer

12/21/2020 at 9:09 am

All good.

James R.Verified Customer

12/21/2020 at 8:08 am

Great to have food and drink in the rooms also having our own bathroom. Mary did an awesome job for us!

Jacob R.Verified Customer

12/21/2020 at 8:08 am

Beautiful Venue and rooms

Debbie K.Verified Customer

12/1/2020 at 5:05 am

Very smooth process from booking to event. Great attention to detail. Food was very good. Game not so much!

Brent N.Verified Customer

11/30/2020 at 7:07 am

food and venue was the best. We had 15 people out of the 20 tickets. 20 would be crowded.

Ladonna W.Verified Customer

11/16/2020 at 6:06 am

Lena D.Verified Customer

11/16/2020 at 6:06 am

The entire experience was great! We had a great server inside our suite that exceeded expectations.

Hernan P.Verified Customer

11/10/2020 at 10:10 pm

I liked a lot that everything was in order, nice and tidy, as I ask for. I have a really difficult time to calculate the amount of food or/and beverage for the entire group as in the instructions don't specify any suggested amount per group

Kylie R.Verified Customer

11/10/2020 at 10:10 am

This was for my client so I personally did not attend the event

Chad C.Verified Customer

10/6/2020 at 5:05 am

No complaints, the suite staff were attentive to all of our requests.

Waylon W.Verified Customer

9/21/2020 at 9:09 am

We liked that the process was simple from start to finish. There were no issues.

Paula R.Verified Customer

3/11/2020 at 11:11 am

Shawna P.Verified Customer

3/11/2020 at 9:09 am

Hannah was a pleasure to work with. She was extremely professional, kind, and responsive. Can't thank her enough! The suite itself was perfect for our group!

Maria S.Verified Customer

3/10/2020 at 4:04 pm

I have been dealing with this group for 3 years. Every year they have made sure all our needs are met and assure we are completely satisfied. They are extremely fast to respond to you even on weekends. Just a fantastic group to work with.

Zavier M.Verified Customer

3/9/2020 at 2:02 pm

No complaints other than the television’s. It would be nice to have them mounted further back to allow more space. It was a first time experience for me and my group. Job well done! We all are planning on using the experience group for future entertainment.

Stephanie L.Verified Customer

3/9/2020 at 11:11 am

Booking was super easy and Hannah was extremely helpful and timely with her responses.

Andy M.Verified Customer

3/9/2020 at 10:10 am

It’s was a great suit. The location of the suit and the level of its location was perfect great view. Our group had a memorable night that they won forget. Thanks for allowing us to have such a great night. There isn’t any complaints it was all great.

Cameron W.Verified Customer

3/9/2020 at 10:10 am

Great suite, great price.

NemoVerified Customer

3/9/2020 at 9:09 am

Just an overall amazing experience, from beginning to end

SarpVerified Customer

3/9/2020 at 9:09 am

It was a great experience as none of us have been in a suite before. No complaints

Jeremy G.Verified Customer

3/8/2020 at 2:02 pm

Great communication. Easy to deal with. Would definitely use SEG again.

Karen J.Verified Customer

3/6/2020 at 8:08 am

Once we booked the suite, we were put in touch with Hannah who was wonderful to work with. She took care of all of our needs from tickets to food service, etc. Wonderful experience. The suite was lovely and spacious and food service was great, although expensive. My least favorite part of the experience was the cost of the suite for personal use. With the Red Wings doing so poorly, I thought the suite would be a lesser cost.

Madison H.Verified Customer

3/5/2020 at 2:02 pm

Hannah was very quick at responding and very helpful through the whole experience.

Allison T.Verified Customer

3/5/2020 at 10:10 am

Planning staff were very helpful, on site attendant JB was awesome

GlennVerified Customer

3/2/2020 at 8:08 pm

easy to work with and great communication overall. The initial exception of timing and delivery of tickets could have been better.

Jose L.Verified Customer

2/29/2020 at 10:10 am

It was quite easy to schedule

Dominic M.Verified Customer

2/28/2020 at 10:10 am

Fantastic suite, food, service

Aaron V.Verified Customer

2/28/2020 at 10:10 am

smooth process.

Tara B.Verified Customer

2/27/2020 at 12:12 pm

Brian and Hannah were great to work with. I especially appreciate how very responsive they were to any questions or issues. Only downside of our event was that our custom gift bags were not delivered to our suite as planned but that was the fault of the contact at the Moda Center.

Justin B.Verified Customer

2/27/2020 at 9:09 am

Great location of the suite. I would have liked to get the estimate of catering pricing prior to the event but overall we had a great experience.

AnonymousVerified Customer

2/27/2020 at 6:06 am

Very easy to distribute tickets and the Hannah was very helpfu.

Maurice P.Verified Customer

2/26/2020 at 11:11 am

The process was easy and the communication from SEG (Hannah) was great!!

Lori H.Verified Customer

2/26/2020 at 9:09 am

Hannah and Brian were easy to work with. The experience of securing and paying for the tickets was easy as was setting up the catering. This was a great experience for our group!

Krisha I.Verified Customer

2/25/2020 at 1:01 pm

Jim K.Verified Customer

2/21/2020 at 7:07 am

Most - Service was great! Our server was really good. Prompt and attentive. Guests loved it. Seemed to have a really good time. Least - the bathrooms were not prepared for our guests. There was limited toilet tissue and hand towles. No Kleenex, and the lady said it was up to the suite owner to provide those. Food was good, but was very slow to come out, and we had to keep requesting. It was not prepared on time. Difficult to see other end of the field. Great view of one end, but couldn't see all.

JeremyVerified Customer

2/18/2020 at 5:05 pm

Everything went smoothly.

Rosa J.Verified Customer

2/18/2020 at 4:04 pm

AmisaVerified Customer

2/18/2020 at 3:03 pm

Very quick, helpful with arrangements as dates needed to be rearranged. Overall very effective.

Jorge M.Verified Customer

2/18/2020 at 2:02 pm

Our expectations were totally met. WILL do business again with SEG for our next concert event.

Darryl L.Verified Customer

2/18/2020 at 1:01 pm

Amazing from start to finish. Customer service and communication was excellent

Jeremy C.Verified Customer

2/14/2020 at 9:09 am

Overall presentation, layout of room, ability to comfortably move around the room.Unfortunately after the light went when the show started, it was very difficult to see anything in the room, specifically at the center bar area and at the beverage refrigerator. Some small area specific low lumen LED lights would help to make visibility a little better. My parents who are senior citizens had trouble seeing what food was available during the show and walking down the steps for the lower suite seats.

AnonymousVerified Customer

2/13/2020 at 1:01 pm

Anais M.Verified Customer

2/12/2020 at 10:10 am

Most : Hannah helps me a lot cons : Pay only by CC to book a suite

Ron T.Verified Customer

2/12/2020 at 6:06 am

Team was very responsive

AnonymousVerified Customer

2/11/2020 at 11:11 pm

JasonVerified Customer

2/11/2020 at 9:09 am

Crystal B.Verified Customer

2/11/2020 at 8:08 am

The experience was great and customer service was excellent. Hannah Koski was a pleasure to work with. She answered every single question I had regarding the Suite. Not often do people send compliments to staff so I want to be sure to acknowledge her level of professionalism and outstanding customer service!

Bob C.Verified Customer

2/11/2020 at 8:08 am

Getting the suite ordered and confirmed was easy. Getting the tickets was easy and Hannah did a great job helping me. What I really hated was how expensive the food was and how little we got. I spent more than a thousands dollars for two cheap pizzas and were not large, a salad and some pop corn and three six packs of beer and soda. I needed to have a few more pizzas in the order, and since what was provided was so small I had to order a lot more food for another $600 bucks.

Travis S.Verified Customer

2/10/2020 at 9:09 am

JamesVerified Customer

2/10/2020 at 9:09 am

Easy to use the service, pricing was very fair. No complaints.

Ben T.Verified Customer

2/7/2020 at 6:06 am

How flexible and easy it was to book a suite.

Grace T.Verified Customer

2/6/2020 at 9:09 am

So easy to book and payment was a breeze. Fast response to questions and concerns we had.

Pat A.Verified Customer

2/5/2020 at 3:03 pm

Responsiveness

Ron F.Verified Customer

2/5/2020 at 12:12 pm

Maxx N.Verified Customer

2/5/2020 at 11:11 am

Loved that the suite was perfectly set up with food and drinks ahead of time. Excellent viewing venue for the game, too! A+

Jay H.Verified Customer

2/5/2020 at 10:10 am

Very good event and service. Everyone having to use the APP

David B.Verified Customer

2/4/2020 at 11:11 am

We enjoyed the suite itself. The overall experience was good however, the confirmation email entailed misrepresentations of VIP lounges access. I, Denise, tried to follow up with Hannah and did not get a conclusive answer. I called the venue itself and no one could help me. I then went to guest services and spoke with the attendees with email and finally no VIP lounge access was granted. The verbiage in email needs to be corrected.

Daniel D.Verified Customer

2/4/2020 at 10:10 am

Matt J.Verified Customer

2/4/2020 at 7:07 am

Very responsive, and we feel like the red carpet was laid out for us.

Christine M.Verified Customer

2/3/2020 at 7:07 am

Private space for a small group was awesome!

James O.Verified Customer

2/3/2020 at 7:07 am

The experience was great end to end. Things were more expensive than I would have liked, but the service fantastic and appreciated the support.

Mary W.Verified Customer

1/28/2020 at 8:08 am

Service was great, and so was the food.

PaulVerified Customer

1/27/2020 at 6:06 am

I worked with Hannah, she is easy to work with, has great attention to detail, and is very helpful answering the questions and helping make decisions.

Blaine L.Verified Customer

1/22/2020 at 3:03 pm

"Working with Hannah Koski was nice. Justin Roux made the experience. He was understanding and responsive. He made sure our needs were heard. We had to reach out to Justin bc Carol Hernandez was not responsive and refused to hear any requests for help outside of her standard...This is what we do, no more no less. Thank you Justin and Hannah. The food was amazing and everyone enjoyed their time during the game. Geaux Tigers!"

James B.Verified Customer

1/22/2020 at 11:11 am

Overall, rather easy... would be nice to have an online order form instead of filling out an excel sheet. Also, would have been nice to know there was a $750 food minimum with the suite... not a big deal as we spent that much, but would have been nice if you guys were more transparent about that. Hannah was extremely helpful and responsive at all times of the day/night to my questions.

Robert Q.Verified Customer

1/21/2020 at 4:04 pm

Best of all, the event was fabulous. Dealing with Hannah was easy and productive. The attendant at the event was great. The only negative was that the original price quoted to me was changed and I thought that wasn’t fair.

AnonymousVerified Customer

1/21/2020 at 4:04 pm

Nick PVerified Customer

1/21/2020 at 1:01 pm

Very easy process. Thought it was very cool that the suite we expressed interest in was pulled from the site as soon as we inquired, therefore ensuring we could get the exact one we looked for. Only thing we did not like was not knowing there was a $1,000 credit for food/beverage...Levis informed us after the 3rd quarter, once alcohol sales are no longer permitted.

AnonymousVerified Customer

1/21/2020 at 12:12 pm

The suite and everything was great. Only problem is what I put on the menu order was not what was received. I am not sure if it was Aramark or suite experience.

Curtis S.Verified Customer

1/21/2020 at 11:11 am

True professionals . Answered every question .

Cindy M.Verified Customer

1/21/2020 at 11:11 am

Pleasure to work with SEG, they made the whole process easy and stress free.

Greg S.Verified Customer

1/21/2020 at 10:10 am

Made it very easy to work with the group. From the time we initially reached out to the event itself, it was a superior experience. The service in the suite was outstanding.

AnonymousVerified Customer

1/18/2020 at 9:09 pm

Theresa B.Verified Customer

1/17/2020 at 8:08 am

I love how Brian and Hannah are so responsive and helpful every step of the way.

AnonymousVerified Customer

1/17/2020 at 6:06 am

Very quick responses and very accommodating!

AnonymousVerified Customer

1/16/2020 at 6:06 am

Jesus A.Verified Customer

1/15/2020 at 8:08 pm

Great view! Always a good time. A little small but still had a great time.

Colleen H.Verified Customer

1/14/2020 at 10:10 am

We thoroughly enjoyed the suite and the game. They won!! Food was good but very expensive. $88 for roughly 8-9 average sized cookies and 4 brownies is outrageous. The suite was clean and inviting. It would be really nice to have a roving cart and bartender coming in 2-3 times throughout the evening would have made the evening. One stopped by when the game was ending which was too late. Overall we had a great experience.

John F.Verified Customer

1/13/2020 at 9:09 am

It was easy to set up and Hannah was good to work with Not much about not liking the event

Scott L.Verified Customer

1/13/2020 at 9:09 am

I find SEG to be extremely professional and accommodating to any and all requests! It has been an absolute pleasure working with SEG!

Ben T.Verified Customer

1/13/2020 at 9:09 am

Great time overall -- would have been nice to have access to physical tickets.

Susan M.Verified Customer

12/17/2019 at 12:12 pm

Working with Brian and Hannah was a pleasure. They were both accommodating and patient, each walking me through every step. Poor Hannah had to endure endless phone calls and emails helping me navigate my way through the ticket process.

Carrie P.Verified Customer

12/16/2019 at 9:09 am

My experience with SEG was great. It was easy, secure and handled professionally.

Jaime S.Verified Customer

12/13/2019 at 1:01 pm

Lynne F.Verified Customer

12/12/2019 at 6:06 am

Liked the Most: The set-up in the suite Liked the Least: The taste of the food

Molly Z.Verified Customer

12/11/2019 at 5:05 am

Hannah Koski was so easy to communicate with and very prompt with her responses. She took care of everything I asked for and was always able to answer any of my questions.

Craig Y.Verified Customer

12/10/2019 at 10:10 am

Everything was great. We did have a couple of bottles of unopened wine that we were not allowed to take with us. That should have been made clear ahead of time. We may have modified our order.

Melissa M.Verified Customer

12/10/2019 at 10:10 am

Hannah did a great job with our coordination before the event and even was helping us up to the minute!

Molly H.Verified Customer

12/10/2019 at 7:07 am

Hannah K is very good at her job. She is attentive and quick to respond which is a huge bonus. I will be working with her again:)

Steve J.Verified Customer

12/10/2019 at 6:06 am

Very responsive.

Mike V.Verified Customer

12/9/2019 at 6:06 pm

I have been in suites that are very tight for space, but this was a great size. I would have liked an additional row of seating.

Chris P.Verified Customer

12/2/2019 at 4:04 am

Very simple and easy. Good service.

Maria C.Verified Customer

11/25/2019 at 1:01 pm

Leigh C.Verified Customer

11/25/2019 at 12:12 pm

Kim W.Verified Customer

11/25/2019 at 10:10 am

We had such a great experience working with SEG and Hannah Koski. Everything was super smooth, and Hannah was extremely helpful throughout the entire process. Hannah was extremely quick in responding to all of my questions and could not have been more professional or pleasant to work with. Tickets arrived very quickly!

Russell R.Verified Customer

11/19/2019 at 9:09 am

Everything was perfect from the suite, to the food and the service attendant.

Anna A.Verified Customer

11/19/2019 at 7:07 am

The service was excellent and the food was delicious

Krystal D.Verified Customer

11/18/2019 at 10:10 am

Hannah was so responsive and helpful during this experience. I would definitely recommend her to others.

Kim K.Verified Customer

11/18/2019 at 10:10 am

Daniel G.Verified Customer

11/17/2019 at 10:10 pm

What I like most was the communication with the SEG representative, she was helpful and responsive. What I like the least was the instruction with electronic tickets. I was not sure to download the Flash Seats app, the AXS app, or both. This was my first time attending a Laker game with the electronic tickets.

Helen N.Verified Customer

11/13/2019 at 2:02 pm

The process was easy and quick. Our rep was awesome, we got a quick response every emailed.

Jon H.Verified Customer

11/13/2019 at 12:12 pm

Food was very good and the service was friendly and prompt

Richard K.Verified Customer

11/13/2019 at 11:11 am

Simple process - pretty good suite location

Jeff S.Verified Customer

11/13/2019 at 9:09 am

Very easy to obtain the suite through SEG and was very easy to get catering. Didnt have to think twice about anything and was well taken care of through the same process. I would 100% book the next corporate event through SEG.

Kristine K.Verified Customer

11/13/2019 at 7:07 am

Everything went smooth. I'm not sure this could have been improved upon.

Osvaldo V.Verified Customer

11/12/2019 at 3:03 pm

Seamless process, great customer service.

AnonymousVerified Customer

11/12/2019 at 10:10 am

Samantha M.Verified Customer

11/12/2019 at 8:08 am

Everything was perfect! All of our food and drinks were there when we arrived and the quality was outstanding! I have not one thing to say other than I am so happy with everything!

mike m.Verified Customer

11/12/2019 at 7:07 am

like the avialabilty of options

Janine B.Verified Customer

11/11/2019 at 7:07 am

First class service! From my first inquiry, to renting a suite, and even selecting a catering package, the team at SEG was knowledgeable, professional, and quick to respond to questions. Hannah is an asset to the organization!

Douglas D.Verified Customer

11/10/2019 at 6:06 am

Proximity and privacy

christopher o.Verified Customer

11/8/2019 at 11:11 am

Your customer service was 5 star I had no complaints

Brittany S.Verified Customer

11/6/2019 at 7:07 pm

What I liked the most was the company's customer service especially my sales representative Hannah Koski! What I liked the least was how we had to have our menu and credit card forms filled out so early I made a mistake on mine but Hannah took care of it for me !

Nadine B.Verified Customer

11/6/2019 at 12:12 pm

Overall, Suite Experience Group was a very positive experience. Very easy booking process and friendly / helpful staff.

AnonymousVerified Customer

11/5/2019 at 9:09 am

great customer service

Christopher G.Verified Customer

11/4/2019 at 11:11 am

The only negative was we weren't allowed to park our party bus in the B/C parking lot where we had our parking passes. Parking, and getting into the stadium was an issue. It was also a long wait to get into the stadium for the field passes. More info and logistics on that process would be helpful. Otherwise, everything was great. Suite was great, service great, views great, food was very good.

Kristen W.Verified Customer

11/3/2019 at 6:06 am

It was perfect. From arranging the suite to the evening in the suite it was seamless. We had a wonderful evening...no complaints.

Aaron N.Verified Customer

10/30/2019 at 10:10 am

Consistent assistance throughout the process and a very turnkey experience with hosting a VIP event

Juan E.Verified Customer

10/29/2019 at 7:07 am

The response time was quick and accurate. I didn't need much help but it goes a long way when questions are answered quickly.

Ryan J.Verified Customer

10/28/2019 at 4:04 pm

What a easy smooth process!! I highly recommend using Suite Experience!!

Ronald P.Verified Customer

10/28/2019 at 1:01 pm

Great communication Easy process to book, pay and order catering Friendly and responds promptly to every question

Jerry Z.Verified Customer

10/28/2019 at 11:11 am

good communications in a pro active manner. The suite and service was outstanding. The pricing well you know it's a bit on the high side but that is the nature of the event and captive situation. Overall it was a good expedience.

Lisa N.Verified Customer

10/28/2019 at 6:06 am

Hannah always was quick to answer my questions and very helpful. We hold events all over and I will keep her in mind for future events!

MARIOVerified Customer

10/27/2019 at 11:11 am

Suite was nice, food wasn't great and definitely overpriced. Over experience was nice

Simon M.Verified Customer

10/26/2019 at 7:07 pm

Very Responsive, Great Service. What not to like?

Brian K.Verified Customer

10/25/2019 at 12:12 pm

Boomer M.Verified Customer

10/24/2019 at 6:06 pm

Great service and our customers were happy!

David O.Verified Customer

10/23/2019 at 12:12 pm

good prompt response. good - Hannah's friendly service through process least . Nervous about not getting the tickets on time as we had to distribute to clients in 1 day. least, paying in US dollars

AnonymousVerified Customer

10/23/2019 at 9:09 am

Jonathan W.Verified Customer

10/23/2019 at 8:08 am

I like the constant communication and how simple it was to purchase a suite. Down sides - I find fees a bit high and i had to pick up the tickets at willcall (not delivered) But i understand there are reasons for why i had to pick it up at Willcall. I guess thats the fault of the venue for issuing them so late

Miles P.Verified Customer

10/21/2019 at 1:01 pm

Dan D.Verified Customer

10/21/2019 at 1:01 pm

Hannah was very communicative and made the process easy to navigate.

Mike S.Verified Customer

10/18/2019 at 4:04 pm

Pattie N.Verified Customer

10/14/2019 at 1:01 pm

The suite and attending staff was fabulous! Everyone was very attentive, and the food was great! I don't have anything negative to say about it.

Joseph M.Verified Customer

10/14/2019 at 7:07 am

Dean M.Verified Customer

10/11/2019 at 1:01 pm

It was a great experience, everyone raved about the forum and the suite. Will definitely be renting again in the future

Kelly I.Verified Customer

10/10/2019 at 7:07 am

Easy to arrange. Every thing went smoothly.

Harald H.Verified Customer

10/9/2019 at 12:12 pm

Incredible from start to finish. Hannah Koski was AMAZING!!! She assisted me every step of the way and made sure that everything was taken care of. UNBELIEVABLE!!!! Right up to the very last minute!!! She was MAGICAL!!! Tracy in our suite was equally amazing. Really took great care of us on site. First rate from beginning to end. Thanks x 1,000,000!!!

Amanda A.Verified Customer

10/8/2019 at 5:05 pm

MOST: I felt very well taken-care of the whole time. Communication was consistent and thorough. Everything promised was delivered upon as planned. 10/10! LEAST: Sales process felt a bit rushed, but I'm also quite aware that the wheels of our particular corporation turn a bit slow, so that surely contributed.

Eric D.Verified Customer

10/8/2019 at 1:01 pm

Almost immediate response to any questions. Great advice on catering amounts.

Alyssa V.Verified Customer

10/8/2019 at 9:09 am

Hannah, who I worked with, was very responsive with answers to all of my questions!

AnonymousVerified Customer

10/8/2019 at 9:09 am

Dominic M.Verified Customer

10/8/2019 at 8:08 am

The setup, view, food was all great

Robert S.Verified Customer

10/8/2019 at 6:06 am

Phil G.Verified Customer

10/7/2019 at 1:01 pm

This entire experience has been perfect!! No hassles and everyone is so nice!!

Gail B.Verified Customer

10/7/2019 at 11:11 am

The process of renting the suite is efficient and easy. Brian and Hannah responded quickly to any requests and fixed a slight problem after the event was over. I liked everything!

Fred H.Verified Customer

10/7/2019 at 10:10 am

I always received a quick response to my questions! I was a little uncertain as to whether the venue was comfortable with my method of acquiring this week.

AnonymousVerified Customer

10/4/2019 at 12:12 pm

Blake F.Verified Customer

10/4/2019 at 10:10 am

Everyone responded right away, really appreciated that

Joseph M.Verified Customer

10/1/2019 at 2:02 pm

Darlita B.Verified Customer

10/1/2019 at 10:10 am

LaMarcus L.Verified Customer

10/1/2019 at 10:10 am

My wife and her friends enjoyed everything from the beginning process of picking out which suite they wanted to rent all the way through the event.

Suzanne K.Verified Customer

10/1/2019 at 7:07 am

The whole experience was easy and seamless. I received answers quickly and would recommend to anyone who needs to rent a suite.

Rich L.Verified Customer

9/30/2019 at 8:08 am

Ease of transactions. Picking out the food and drinks.

Justin M.Verified Customer

9/30/2019 at 7:07 am

The suite was perfect for our group of college football fans. No problems with catering or logistics at all.

Peter F.Verified Customer

9/30/2019 at 6:06 am

Very easy process, very accommodating staff

BrookVerified Customer

9/29/2019 at 8:08 am

Great experience. But assumed parking was included and it wasn't.

Jackie K.Verified Customer

9/29/2019 at 8:08 am

Katie S.Verified Customer

9/28/2019 at 7:07 pm

I rented a suite to surprise my husband for his 50th birthday. It was great! Hannah made everything seem so easy with the booking and pre-work. She answered my million questions and was extremely helpful! The suite itself was amazing. I couldn't of asked for a better night and best of all my husband was surprised and loved it too!

Joey H.Verified Customer

9/26/2019 at 10:10 am

The quick response from Hannah and kindness was great

AnonymousVerified Customer

9/26/2019 at 7:07 am

I most liked how my contact was very responsive to my emails and questions.

Seth WVerified Customer

9/25/2019 at 12:12 pm

I was very leery of using Suite Experience Group, but my experience was outstanding. I would use again and highly recommend.

Jane K.Verified Customer

9/23/2019 at 11:11 am

The food options were great! There was not anything that I liked the least.

Lynn S.Verified Customer

9/23/2019 at 6:06 am

It was all great

Terry F.Verified Customer

9/17/2019 at 12:12 pm

I thought Shan Shan was wonderful! Everything went beautifully ⚾️❤️

ShawnVerified Customer

9/16/2019 at 10:10 am

The purchase process was great and easy. Hannah was great and fast to respond to any questions I had

LucasVerified Customer

9/16/2019 at 10:10 am

Everything was great, each step of the way.

Hossein T.Verified Customer

9/15/2019 at 10:10 am

Very responsive and professional!

Dan H.Verified Customer

9/15/2019 at 10:10 am

Great experience throughout the process. Highly responsive and helpful customer service

Nancy D.Verified Customer

9/14/2019 at 2:02 pm

Everything was as requested, Can't really say there wasn't anything we didn't like

LarryVerified Customer

9/13/2019 at 11:11 am

The location was great and food + service was good too. I would have not ordered drinks in advance and let people decide what they want there.

JaniceVerified Customer

9/10/2019 at 10:10 am

Ernest G.Verified Customer

9/9/2019 at 10:10 pm

The way the host treated me and my guests. She really made us feel at home.

Brandy R.Verified Customer

9/9/2019 at 12:12 pm

Suite Experience is always very knowledgeable about what type of suite would best suit our needs. They are very easy to deal with in regards to choosing suites, catering, receiving tickets, payment etc. There are several other similar companies out there, but we always go through Suite Experience for this very reason.

Sarah A.Verified Customer

9/9/2019 at 9:09 am

Brian and Hannah are amazing! First public event at Chase Center, SF and they nailed it. Any question or request presented was handled professionally and swiftly. The space itself was absolutely perfect- the food and beverages were just as ordered along with special requests for my group being fulfilled to the stadiums best ability. Overall, excellent service. Will be in contact to plan for future events-Thank you!!

Bryan K.Verified Customer

9/6/2019 at 1:01 pm

It wasn't your normal ballpark experience. Our group was blown away by the hospitality of your staff! No need for improvements here

Susan L.Verified Customer

9/4/2019 at 1:01 pm

Staff was very responsive, helpful and efficient. This was my second very good experience.

Hans FVerified Customer

9/2/2019 at 9:09 pm

The suite was clean and well prepared. The extra admin fees tacked on the food bill (in addition to gratuity) seemed excessive. The food is already exorbitantly priced...

David MVerified Customer

9/2/2019 at 11:11 am

Everything went great!

Rich RVerified Customer

9/2/2019 at 9:09 am

It was perfect. Service, cleanliness, proximity and comfortable. It worked out better than planned. Thank you. You guys were very helpful and efficient.

Lisa LVerified Customer

8/30/2019 at 6:06 pm

Top notch communication, and excellent Client Services team who make finalizing all details smooth and effortless. Well worth the pricey investment, and I look forward to being a repeat customer!

Dionicia VVerified Customer

8/30/2019 at 3:03 pm

View and service. Lonnie provided excellent service with a fabulous smile and attitude. The convenience of watching the game and immediate service can't be beat, my family loved it. What I least liked was, upon arrival we did not have an attendant scheduled. We were told they were short staffed. Ultimately they made up for it with Lonnie. Also, charges for popcorn, that appeared to be included in the rental since we did not ask for it, were applied to our bill. Overall pricing was extreme but that is my lesson learned

Leslie CVerified Customer

8/27/2019 at 7:07 am

Staff was so helpful, always easy to deal with.

Richard RVerified Customer

8/26/2019 at 4:04 pm

Very easy to reserve and the whole team was quick to reply to my questions.

Drew SVerified Customer

8/26/2019 at 4:04 pm

Chris SVerified Customer

8/26/2019 at 3:03 pm

The process to get suite was very easy and smooth. I will use SEG again in the future.

Guillermo CVerified Customer

8/26/2019 at 8:08 am

Clay MVerified Customer

8/23/2019 at 9:09 am

Accommodations and the process were easy. Only complaint is that the staff at Mercedes Benz gave incorrect information concerning the use of “live” tickets needed after entry. I don't understand why they wouldn't issue printed tickets once you scan in so that you can move freely without everyone having to download the app on their phone.

Eric SVerified Customer

8/19/2019 at 9:09 am

Wanted to get a suite at Angels Stadium to entertain a few of my more valued employees. Getting a suite direct from the ball park seemed like a chore. Nothing was listed on the team's website. SEG made it quite easy. Just like other ticket websites, their's listed the available suites, the approximate location, and cost for each game. After all was said and done, they coordinated with the ball park all the food and beverages and everything was as they stated and came out perfect. The only two issues I had were a bit of a communications issue with their staff asking for the same thing twice. No big deal. And my Angels losing the game. Overall 5 star service.

Tina MVerified Customer

8/19/2019 at 6:06 am

Easy to work with, stayed on top of communication.

RandalVerified Customer

8/15/2019 at 6:06 pm

Randal Lunger

Rob BVerified Customer

8/15/2019 at 9:09 am

Easy booking, excellent customer service, and the event went flawlessly without a hitch! We took 9 Dads and 9 Sons to the Angels game and would absolutely rent a suite again! Hannah at SEG was amazing to work with.

Kay OVerified Customer

8/12/2019 at 2:02 pm

Easy process to get a suite for the game..great location at Dodgers Stadium..nothing we can say that we didn't like..

Joseph NVerified Customer

8/12/2019 at 10:10 am

The suite and accommodations were fantastic. Everyone loved it. SEG made it so easy to book and the complementary pre game field passes were an extra surprise!

LeslieVerified Customer

8/9/2019 at 1:01 pm

Andre SVerified Customer

8/8/2019 at 12:12 pm

Excellent experience, exemplary customer service, and an experience that my staff won't soon forget.

Claudio MVerified Customer

8/6/2019 at 11:11 am

We used to have our own suite but could not justify the ongoing expense for the few events we truly wanted to attend. We now use Suite Experience whenever we want a suite. They are responsive, professional and a pleasure to deal with. Will continue to use them.

Norine GVerified Customer

7/31/2019 at 5:05 am

Everything was wonderful...could not have asked for a better experience.

Chris PVerified Customer

7/29/2019 at 9:09 am

Ken TVerified Customer

7/29/2019 at 9:09 am

Great experience from beginning to end. I did have an brief issue with obtaining the tickets but Hannah provided me the instructions with hand holding along the way. It was simply an issue on my end but Hannah took full responsibility to make sure all was taken care of. The service was 5 stars and she was just a pleasure to work with. Game day experience was exceptional - made us feel like we were the owners of the suite!

Kim SVerified Customer

7/26/2019 at 7:07 pm

The personal service!

Dana LVerified Customer

7/24/2019 at 12:12 pm

Peter MVerified Customer

7/22/2019 at 9:09 am

Chris BVerified Customer

7/21/2019 at 8:08 am

I enjoyed having the Suite Attendant.

Brenda LVerified Customer

7/17/2019 at 10:10 am

Everything was great!

Joihn SVerified Customer

7/17/2019 at 9:09 am

Great View, no bathrooms, 18 tickets and only 12 seats

Tamara MVerified Customer

7/15/2019 at 6:06 pm

The whole experience was great! All staff was very responsive and helpful. The only suggestion is to have an alternative method of getting the tickets instead of using the Ballpark app. Not everyone wanted to use the app and then accounts got linked and it was hard to determine which tickets were still available for use. Probably a lot of operator error on our part but having a way to print the tickets at home would have been preferred.

Sarah HVerified Customer

7/10/2019 at 9:09 am

Attentive staff and very helpful getting my sister into and out of the suite in a wheel chair.

TimVerified Customer

7/8/2019 at 2:02 pm

My family enjoyed the whole experience.

Mark IVerified Customer

7/5/2019 at 5:05 pm

5 STARS - Excellent service, everything was done as promised. The service was beyond my expectations. Hannah was the absolute best. She promptly returned all my messages with precise answers. She even took care of my food order for the suite, and it was ready when we got there. All I had to do was sign the receipt. I wanted to do something special for a group of friends that helped me through some difficult times. Giving the gift of music to see Jeff Lynn's ELO would be the perfect show. And what better way is there to give the gift of music than sharing a suite at a concert. Being able to show my gratitude and friendship in this manner was priceless. Suite Experience Group made this possible for me. My friends and I had a great time, and it will be a priceless memory. Thank you, Hannah, and everyone at SEG for your time and service.

KimVerified Customer

7/1/2019 at 11:11 am

Everything was so easy. Booking through the website was quick, all information was provided, the tickets came quickly, all staff was informative and emailing to follow up, reminded me to fill out the catering order which was all ready the day of. Couldn't have been more seem less.

April WVerified Customer

7/1/2019 at 11:11 am

I'm extremely happy with how easy and fast it was to buy tickets through this company.

Emily MVerified Customer

6/28/2019 at 3:03 pm

The experience was easy and efficient. I appreciate Hannah being so organized with the experience.

MichaelVerified Customer

6/24/2019 at 12:12 pm

Vivian BVerified Customer

6/24/2019 at 10:10 am

We had a great time. The quality the food was great and plentiful. Thank you.

Raul BVerified Customer

6/24/2019 at 9:09 am

Enjoyed the customer service - responsiveness.

Julian FVerified Customer

6/24/2019 at 9:09 am

Booking with SEG was a great experience overall. Hannah and Cameron were both very attentive and a pleasure to work with at every step of the process.

Michael CVerified Customer

6/17/2019 at 8:08 am

Amazing customer service. Very responsive and helpful during the process.

Gavin OVerified Customer

6/16/2019 at 3:03 pm

The suite was great; food was good. Service was friendly and didn't infringe on the experience.

Francisco PVerified Customer

6/11/2019 at 1:01 pm

Everything was organized.

Fernando PVerified Customer

6/11/2019 at 9:09 am

The food and service was amazing

Nate LVerified Customer

6/10/2019 at 11:11 am

The staff was patient and accommodating. The suite was great. Great game. Getting from the entrance to the suite was tough with 17 kids but everyone made it fine. the top of food prices.

Jennifer HVerified Customer

6/10/2019 at 9:09 am

The service was amazing! Great experience!

Josh SVerified Customer

6/7/2019 at 9:09 am

The response from SEG was very quick for any questions I had. They made sure I had everything I needed. Our group had a wonderful time and are looking forward to our next event.

Britt TVerified Customer

6/7/2019 at 8:08 am

everything went well!

Pat DVerified Customer

6/4/2019 at 10:10 am

Everyone with SEG was very friendly and always quick to respond to any questions. The whole experience was great, will definitely recommend and use again. Our suite was nice with a perfect view and we walked in to it set up with all our food and beverages. My employees and their families were all very impressed and were able to relax and have a great time.

JennaVerified Customer

6/3/2019 at 11:11 am

Loved having a personal host at the box! Box was smaller than we realized! Would be good to know layout in advance.

Alison MVerified Customer

6/3/2019 at 11:11 am

the pre-game experience was very easy

Aaron NVerified Customer

5/31/2019 at 12:12 pm

Very easy to work with your team and turn key with the logistics of setup & takedown and coordinating with venue.

Josh SVerified Customer

5/30/2019 at 1:01 pm

Great customer service, fair price, solid overall first experience. Wish it would have been more obvious in regards to the actual amount of seating in suite - there were only 12 actual seats total (not including inside suite), and I was expecting 20 based on our order amount.

Janet EVerified Customer

5/28/2019 at 12:12 pm

Hanna was very helpful, quick to respond to any questions or concerns I had. Would highly recommend her to anyone who wanted to use the service.

EricaVerified Customer

5/22/2019 at 3:03 pm

Laurie RVerified Customer

5/22/2019 at 8:08 am

Everybody had a wonderful time

Rico MVerified Customer

5/9/2019 at 8:08 pm

I really appreciated the service of Brian Jeffcoat. This was my first time doing business with you and he made it flawless, and I mean flawless. I got some extra tickets, the food order was right to a tee and there were no surprises or hidden costs. Knowing that you do this across the country has me thinking now. Thanks for a great experience. What did I like least? That the Tigers got spanked 13-0!

TylerVerified Customer

5/1/2019 at 9:09 am

Staff was extremely helpful in planning and coordinating the details of the event.

Richard CVerified Customer

4/29/2019 at 2:02 pm

The team from SEG (Cameron N.) was great in assisting with everything. Even last minute reservations, they accommodated. Extremely helpful every step of the way. Will definitely be working with your team again.

Travis RVerified Customer

4/26/2019 at 10:10 am

It always great to watch the game from a suite. The food was cold.

Paul HVerified Customer

4/24/2019 at 5:05 pm

Everything was great! Got the suite 1 day before game 7 Sharks VS Knights! Thanks Cameron!

Kari PVerified Customer

4/23/2019 at 12:12 pm

What I liked most was that there are no extra fees. Everything is up front cost. What I liked least is that you don't find out the suite number until you pay

BenVerified Customer

4/22/2019 at 8:08 am

Easy transaction and good communication prior to game day.

Frank WVerified Customer

4/19/2019 at 8:08 am

Very easy to book and fast followup for catering etc.

Nicole MVerified Customer

4/10/2019 at 7:07 am

Our experience was amazing! Everything was super easy and Brian made sure that he explained every last detail to ensure that everything was as easy as possible for us. We had an amazing time!

MatthewVerified Customer

4/9/2019 at 5:05 pm

Everything was perfect. Timely & proficient service! Would use and recommend anytime!

Jamie KVerified Customer

4/9/2019 at 6:06 am

So easy. Getting into Staples was a breeze, using outlr tix to get into the suite, food was set up when we got there, food was HOT, dessert cart was a huge hit, our service guy was amazing, suite was roomy. Just wish we could have bought just one hot chocolate and one cherry coke, etc.

Sourav NVerified Customer

4/8/2019 at 10:10 am

Everything was amazing from booking with Cam until the end of the game. I will recommend SEG for future suite experience.

Scott EVerified Customer

4/4/2019 at 11:11 am

This was the easiest experience that I have ever had with a suite acquisition for an event. Interestingly enough, i was coordinating two events at the same time. This one was set for a friday (Lakers) and a different event for Saturday (Dodgers) with a different company. This experience was, by far, easier and worked perfectly. Ultimately, the Saturday event with the other company worked well too but we had constant back and forth to get things right. With your company it was simple and quick - although pretty expensive.

JocelynVerified Customer

4/3/2019 at 9:09 am

Great suite, awesome view! The only issue was that we didn't get part our food order until late in the 4th quarter.

Amir JVerified Customer

4/3/2019 at 6:06 am

Brian's responsiveness was great.

Tanya KVerified Customer

3/27/2019 at 7:07 pm

Excellent service. Quick response and thorough in providing details.

SavannaVerified Customer

3/27/2019 at 10:10 am

Everything went extremely smoothly. Getting the tickets, ordering the food. Cameron was really great to work with and was always quick to respond to any questions I had.

ArlenVerified Customer

3/11/2019 at 12:12 pm

Amazing fast service!

Marquis RVerified Customer

3/11/2019 at 10:10 am

The experience we had with SEG was amazing. Communication was excellent and lead to a great experience for my work group. We will definitely be using their service in the future. The Suite was in a great location and of high quality. My point of contact Mr. Nickels was great, from reservation to the day of.

Dena FVerified Customer

3/5/2019 at 9:09 am

Everything about it was great. (Except the prices.. but that is the same for all Im sure)

Anthony MVerified Customer

3/5/2019 at 7:07 am

Seats were excellent; great communication with Brian he had everything perfect - we were at Staples the food was not as good as other places

Tom FVerified Customer

3/4/2019 at 6:06 pm

MOST: The suite was ready, clean and what I expected for the location etc. The amount of LEAST: I over stocked the necessary food for the level of consumption. The pre-game info (suite layout) was insufficient to get a feel of the extra seating / room that was available? Could have easily had 20 people attend....

Jessica DVerified Customer

3/4/2019 at 3:03 pm

Very responsive and helpful. No complaints.

Brian CVerified Customer

2/27/2019 at 7:07 pm

Brian was great to work with and I was impressed with how professional the whole experience was using SEG. I have booked a lot of suites direct with the team and this was my first time using an outside company. Brian and SEG was on top of everything as we got closer to the event and I would definitely use them again.

JustinVerified Customer

2/27/2019 at 12:12 pm

Awesome experience. This was our first time purchasing a luxury suite and I honestly didn't know what to expect, but I was blown away from beginning to end. The customer service from this company is great and the suite was every bit as described, if not more. We really enjoyed this experience and we definitely will be doing it again in the near future. I can't recommend them enough.

Pam HVerified Customer

2/26/2019 at 10:10 am

We wanted the perfect celebration in the perfect venue with the perfect ambience. And, that is exactly what we received. The ease of putting the event together for our family and friends was handled with complete confidence. Everything from the view from the suite, to the amazing food and beverages was perfect. Our suite attendant was attentive and saw that every detail was handled. It will be the event that everyone talks about for days to come.

David BVerified Customer

2/26/2019 at 6:06 am

Loved the comfort and privacy of the suite especially with 8 kids! The service was great too. Food was outrageously priced but it goes with the venue.

Sharon OVerified Customer

2/21/2019 at 11:11 am

Brian is amazing. We did 5 events around the country and he worked with our budget and dates and the events were perfectly executed. THANKS Brian!

Lion CVerified Customer

2/21/2019 at 8:08 am

easy set up, nice suite, great host

Bob TVerified Customer

2/13/2019 at 12:12 pm

Brian made it really easy. Everything over email. His answers were prompt and very timely. I am very busy and a CEO so I appreciated how easy he made the entire process from start to finish.

Michael TVerified Customer

2/5/2019 at 7:07 pm

Great service

TaylorVerified Customer

2/5/2019 at 12:12 pm

Cameron was awesome to deal with as well as extremely accommodating. I had multiple challenges and deadlines and he met everyone head-on and on time.

Sue BVerified Customer

2/5/2019 at 8:08 am

The suite was awesome and the company was very attentive in helping us make it a great day.

Nathan BVerified Customer

1/18/2019 at 9:09 am

Very quick service responses to inquiries.

Mark HVerified Customer

1/11/2019 at 3:03 pm

Brian was easy to work with and went above and beyond to help me through the process. Great pricing, too.

Patricia PVerified Customer

1/2/2019 at 2:02 pm

There's not one bad thing I can think of. I think my guests mostly enjoyed the variety of food. Everything was delicious!

Tom BVerified Customer

1/2/2019 at 6:06 am

They delivered as promised in every instance

Alan GVerified Customer

1/2/2019 at 6:06 am

Easy to deal with. Everything went as designed including ticket delivery and catering.

Keith CVerified Customer

12/20/2018 at 4:04 pm

A great evening for family and friends to get together. The food and service were great and everyone enjoyed themselves immensely.

Bard HVerified Customer

12/10/2018 at 9:09 am

We had 3 tickets lost in the mail for our suite for out of town guests. Saturday night before the event, Brian got in touch with the owner of the suite to get the lost tickets reprinted and sent to Will Call. Brian went above and beyond to fix the problem!!

Kelly GVerified Customer

12/10/2018 at 9:09 am

THANK YOU! We had the BEST time yesterday! Brian Jeffcoat worked SO hard to make this event super successful! Thank you for going the extra mile (and then some)! Brian was extremely professional, friendly and hard working. We will reach out to Brian in the future. Thank you again!

Angie GVerified Customer

12/6/2018 at 11:11 am

Very nice experience overall. Easy to book and communication was flawless. Brian was a pleasure to work with and will definitely book again.

Rick SVerified Customer

12/6/2018 at 7:07 am

We really appreciated the responsive service. Our questions were answered efficiently and professionally, and we didn't have to worry about any of the small details because the Suite Experience Group took care of everything for us. Unfortunately, our suite was directly behind the OU Band and we couldn't see the field when they played because the tubas blocked our view. That's obviously not your fault but it's what we liked the least.

Amy FVerified Customer

12/5/2018 at 10:10 am

The team was very responsive, accommodating and professional!

Michael TVerified Customer

12/4/2018 at 2:02 pm

Everything’s perfect

AliceVerified Customer

11/30/2018 at 6:06 am

Great customer service. Extremely responsive and wonderful to work with.

David BVerified Customer

11/26/2018 at 11:11 am

Experience was fantastic as always

Jason DVerified Customer

11/26/2018 at 10:10 am

Great communication, tickets were received timely and Cameron followed up regularly to ensure that food and beverage orders were in.

Hunter IVerified Customer

11/25/2018 at 11:11 am

Brian Jeffcoat, our SEG rep was very helpful and timely in his responses and with getting us prepared for the event

Debbie KVerified Customer

11/23/2018 at 2:02 pm

It was a very easy. Great personal service and attention from Brian. Nothing not to like. It was all terrific. Great all around experience for my entire family.

Doreen SVerified Customer

11/23/2018 at 1:01 pm

We loved our suite attendant and the food was amazing. The location of the suite and the size was perfect. The one issue we had was that one of the televisions in the suite did not work.

Eric WVerified Customer

11/23/2018 at 7:07 am

The e tire experience was awesome. Would highly recommend to anybody. From Brian being first rate and an excellent communicater - answered all my questions promptly, got tickets delivered quickly etc. The suite comes with an assistant - Tracy - she was awesome. Very friendly and cleaned up after us quickly. She was first rate!!

Anthony BVerified Customer

11/14/2018 at 1:01 pm

Brian was great. Very easy experience. This was our first time using Suite Experience and it was wonderful.

Rebecca RVerified Customer

11/13/2018 at 10:10 pm

Great communication, and a very wonderful suite attendant.

Chris PVerified Customer

11/9/2018 at 1:01 pm

I have now used SEG for multiple Steelers games over the past 3-4 seasons. Whether it be for my family or a group of Friends, Cameron at SEG has been super helpful and easy to work with. I always feel like I'm being looked out for and that SEG is working on my behalf, which is unique. I will continue to use them for all of my needs for future events.

Ara MVerified Customer

11/9/2018 at 10:10 am

Every need, question, concern that I had was taken care of promptly and exactly to my liking. All of the clients we hosted were thoroughly impressed.

Maggie HVerified Customer

11/8/2018 at 11:11 am

Overall great experience. They make it easy to get everything taken care of.

Paula LVerified Customer

11/7/2018 at 10:10 pm

The suite was great! When we arrived, Lisa was already setting up the buffet and had some questions and instructions for me. The food looked good and tasted better. It was well presented and upkept as the night went on. All the necessities were there and were easy to use.

Christina WVerified Customer

11/7/2018 at 11:11 am

Brian was very responsive and helpful throughout the planning process. I definitely appreciated all his work!

Christen SVerified Customer

11/7/2018 at 8:08 am

Easy to work with and quick to respond to my numerous questions throughout the process!

Eric VVerified Customer

11/6/2018 at 11:11 am

The suite was clean and very accommodating to our guests. Overall a pleasurable experience.

Kimberly CVerified Customer

10/30/2018 at 7:07 am

Everything was spot on, from the almost instant response I received after I submitted my request for information, to the great customer service I received, and then the suite it's self. I couldn't be happier! Our guests had a great time! Everything was so easy! Can't wait to work with Site Experience Group for our next event! Thank you

ElliottVerified Customer

10/22/2018 at 6:06 am

Good food. More than we could eat. Comfortable accommodations. Great view of the field and stadium. Very capable and hospitable suite attendant. A great time was had by all!

Judy TVerified Customer

10/16/2018 at 2:02 pm

It accommodates a lot of guest comfortable. They ran out of food was the only downfall we had asked for more wings and they were out.

Demi HVerified Customer

10/15/2018 at 9:09 am

AlexVerified Customer

10/12/2018 at 1:01 pm

I loved how responsive they were and how easy it was to get everything set up. Every email was responded to within an hour or two and they even facilitated me getting my tickets sooner than I was supposed to because I was concerned about making sure everyone in my party had their tickets in advance. awesome customer service and really easy to work with!

Connie CVerified Customer

10/12/2018 at 12:12 pm

I can honestly say the experience was great all around. This was for a company function and I didn't receive approval until the Monday before the Thursday night game. Brian Jeffcoat did a fantastic job getting us taken care of at the last minute. He was truly a pleasure to work with. The suite location was fantastic, perfect view of the field. The food was great as well as the concierge service. Fantastic job done by all!

Kristi MVerified Customer

10/11/2018 at 1:01 pm

Most amazing suite and impeccable service. Food and drinks were top-notch.

Gail BVerified Customer

10/10/2018 at 1:01 pm

Brian was so easy to work with - very responsive for all my needs, especially when I made an error of timing. He made our experience really wonderful.

Elizabeth GVerified Customer

9/22/2018 at 6:06 am

Phil MVerified Customer

9/19/2018 at 10:10 am

Coral RVerified Customer

9/19/2018 at 9:09 am

We once again had a great time in a Hall of Fame Suite. Great view, set-up, food and service. Only negative this year is that they forgot to book us a bartender as requested.

Kelly WVerified Customer

9/18/2018 at 12:12 pm

Great way to easily set up entertainment for our clients without having to commit to an entire season at one venue.

Ezequiel HVerified Customer

9/18/2018 at 10:10 am

Rep was responsive. Easy process.

Patti BVerified Customer

9/12/2018 at 2:02 pm

Renting this suite for the Eagles was in absolute highlight of the year. It was wonderful to be able to move around, visit with out-of-town guest, and celebrate the occasion. It will be hard to ever go to another event in this arena without being in a suite.

Barbara BVerified Customer

9/1/2018 at 2:02 pm

Our "Suite Experience" was truly a sweet experience! Not only was the view of the game from our personal suite incredible but the variety of food was wonderful and delicious. However, we never expected that there would be literally rooms of food.

Kenneth SVerified Customer

8/24/2018 at 8:08 am

Cam was very thorough, responsive, and delivered on all of my expectations in an exemplary manner.

Shannon GVerified Customer

8/21/2018 at 12:12 pm

The suite experience was fantastic, from the staff to the accommodations the suite we chose had a great view of the game all the amenities we could ask for. The tickets were a little unclear how to access the space which was a little frustrating to start the event but eventually we were directed to the right place. Everything was perfect in the suite and we can't wait to do it again!!

Chris CVerified Customer

8/20/2018 at 1:01 pm

We had an amazing experience. Communication was excellent and response was timely. The end product was better than advertised!

Kristen PVerified Customer

8/20/2018 at 11:11 am

Barbara HVerified Customer

8/16/2018 at 1:01 pm

Brian Jeffcoat was very informative about the suite I wanted to purchase and very helpful through the whole experience.

Joe NVerified Customer

8/13/2018 at 12:12 pm

Brian was a great help! The service and everything was first rate. Really easy to book. Looking forward to doing this again.

Randy SVerified Customer

8/13/2018 at 12:12 pm

The suite was amazing. Brian was an excellent communicator — and always responded promptly to my questions.

Lonnie RVerified Customer

8/6/2018 at 10:10 am

Very good transaction. Had a great time in the suite. Turns out some of my guests know the suite owner. I would buy through your group again.

Brenda PVerified Customer

7/31/2018 at 12:12 pm

Loved the whole suite experience & the food was very good. What I didn’t like, the Angels lost & we couldn’t bring drinks purchased but not drank home.

John VVerified Customer

7/30/2018 at 3:03 pm

Jeff BVerified Customer

7/30/2018 at 12:12 pm

Ease of booking. Great follow up!

Daniel KVerified Customer

7/23/2018 at 11:11 am

John OVerified Customer

7/18/2018 at 10:10 am

Incredibly helpful, get in touch with the suite owners in a quick manner. When issues arise they do an excellent job putting together a new suite

Vincent VVerified Customer

7/2/2018 at 9:09 am

Esther KVerified Customer

6/27/2018 at 2:02 am

Joelle TVerified Customer

6/27/2018 at 2:02 am

Nancy DVerified Customer

6/25/2018 at 12:12 pm

My family was absolutely thrilled. Gramma hit a home run on this one

Yusuke MVerified Customer

6/25/2018 at 11:11 am

Justin HVerified Customer

6/25/2018 at 11:11 am

Craig DVerified Customer

6/25/2018 at 11:11 am

Sarah TVerified Customer

6/22/2018 at 8:08 am

Tim SVerified Customer

6/18/2018 at 9:09 am

Rogers SVerified Customer

6/14/2018 at 12:12 pm

Britt TVerified Customer

6/11/2018 at 1:01 pm

Meaghan WVerified Customer

5/23/2018 at 9:09 am

JenniferVerified Customer

5/22/2018 at 10:10 pm

Zack CVerified Customer

5/21/2018 at 8:08 am

Brian did a great job!

Taylin LVerified Customer

5/18/2018 at 6:06 pm

Angela SVerified Customer

5/8/2018 at 9:09 am

Saurabh LVerified Customer

5/2/2018 at 1:01 pm

Every thing was good.

Hossein TVerified Customer

4/11/2018 at 11:11 pm

AnonymousVerified Customer

4/10/2018 at 2:02 pm

Michael BVerified Customer

4/9/2018 at 11:11 pm

Was a first class experience, staff was professional and took care of all the needs of our party. Highly recommend this to any company looking to impress there customers

Richard GVerified Customer

4/6/2018 at 6:06 am

Eugene EVerified Customer

4/5/2018 at 6:06 pm

I thoroughly enjoyed the entire experience from the sales person thru the host service at the event.

Tom OVerified Customer

4/3/2018 at 10:10 am

SEG was helpful, informative and responsive through the entire process of renting our suite.

John HVerified Customer

3/28/2018 at 9:09 am

Suite Experience was excellent. They guided me to the best choices for our group through email and phone conversations. Everything went off without a hitch for a very important client and other business partners.

Michelle SVerified Customer

3/23/2018 at 7:07 pm

Awesome experience! We celebrated my daughter’s birthday at the Cowboys’ game in a touchdown suite and it was a wonderful experience! Her friends are all still talking about it 5 months later! The suite was first class, the catering was 5 star and the seats were perfect! When the players came into the end zone to huddle they even said “hi” to my daughter & her friends. Then there was the Miller Lite Club. The girls had an opportunity to see the players go through the players’ tunnel close and up front. Needless to say, we will be back next season.

HeidiVerified Customer

3/21/2018 at 11:11 am

Cameron was great to work with. Very quick to respond to all our questions (and we had many). No problems encountered at all when we showed up for the game. Suite was clean, service was excellent. We had a blast. We would definitely recommend the Suite Experience Group to everyone. Thank you!

Chris KVerified Customer

3/20/2018 at 9:09 pm

Mike LVerified Customer

3/20/2018 at 11:11 am

Jim WVerified Customer

3/12/2018 at 1:01 pm

Excellent service. Very pleased and will order again in the future. Cameron was perfect and did everything timely. Great experience.

Mark BVerified Customer

3/6/2018 at 8:08 pm

Finding a suite to entertain clients, especially last minute is never easy. The team here made it a a seamless experience. Our clients and our team thoroughly enjoyed the experience. I will be a repeat customer!

Chris HVerified Customer

3/6/2018 at 8:08 pm

Randy OVerified Customer

3/5/2018 at 5:05 pm

Michael SVerified Customer

2/27/2018 at 5:05 pm

Brian was very responsive to our needs and always followed up with ideas that could improve our experience.

AnonymousVerified Customer

2/27/2018 at 2:02 pm

Marla SVerified Customer

2/27/2018 at 1:01 pm

I will definitely used Suite Experience for all my suite needs in the futures. They made our event so wonderful and with such ease to plan. This was second year to use them and once again done an amazing job!

Ali AVerified Customer

2/27/2018 at 12:12 pm

Tamika BVerified Customer

2/23/2018 at 4:04 pm

Brian was great. He responded to my questions in a timely manner and everything was all set when I got to the event.

Pat FVerified Customer

2/21/2018 at 1:01 pm

Kable DVerified Customer

2/5/2018 at 3:03 pm

Molly NVerified Customer

1/26/2018 at 12:12 am

It was my first time buying tickets for a large group and it couldn't have been easier. I especially appreciated how quick and clear the communication was on SEG's end. If I ever organize another group event I'll be sure to buy tickets through SEG again.

Jason MVerified Customer

1/25/2018 at 7:07 pm

My experience with SEG and with Brian have been great. My customers and partners had a great experience and we look forward to doing it again very soon.

Cindy LVerified Customer

1/25/2018 at 3:03 pm

Had a great experience working with you. Very prompt and attentive.

Grant RVerified Customer

1/19/2018 at 10:10 am

Had a fantastic time, it was an easy process to buy the suite and set up catering. Cameron did a great job with handling any questions or concerns I may have had.

Chris GVerified Customer

1/18/2018 at 1:01 pm

It was awesome. Will definitely do it again. Very smooth

Michael DVerified Customer

1/17/2018 at 8:08 pm

The experience of purchasing the suite was very easy. The event and venue were outstanding. The food was excellent.

Carlie SVerified Customer

1/9/2018 at 1:01 pm

Cameron was very helpful, had a great experience working with Cameron.

Rory CVerified Customer

1/9/2018 at 12:12 pm

Cameron Nickels was awesome and made sure I was informed through the whole process. My guests and I had a great time! I would highly recommend SEG, and will certainly be using you guys again in the future.

Heather BVerified Customer

1/8/2018 at 1:01 pm

Carmen AVerified Customer

12/22/2017 at 5:05 pm

I'd recommend Suite Experience to any company. Our Leadership team had a fantastic time enjoying the Bruins, as well as bonding and celebrating a successful year end. We're looking forward to future suite experiences.

Ivan CVerified Customer

12/18/2017 at 6:06 pm

We had a phenomenal experience with SEG. Booking the suite was seamless, and our representative was incredibly responsive. Any questions and logistical issues were quickly resolved in an accurate and professional manner. We highly recommend using SEG for any suites they may have available for rental!

Sandy GVerified Customer

12/18/2017 at 3:03 pm

Katie SVerified Customer

12/15/2017 at 4:04 pm

Brian did a great job of answering all of our questions and making sure we were well taken care of. I would definitely recommend using SEG to anyone interested in renting a suite!

Melissa KVerified Customer

12/15/2017 at 12:12 pm

Cameron was a pleasure to work with. He was quick to respond to my questions and helped finalize some of the finer details. He certainly went above and beyond and offered excellent customer service. Our team had a great experience and we will definitely reach out for future bookings!

Faye SVerified Customer

12/15/2017 at 12:12 pm

Eric JVerified Customer

12/13/2017 at 5:05 pm

AmyVerified Customer

12/12/2017 at 7:07 pm

Leigh BVerified Customer

12/11/2017 at 2:02 pm

When looking for a single game suite rental for our corporate Christmas party SEG came to the rescue after the venue told us they were all sold out. In less then 5 minutes I was able to secure a prime suite for the date we needed and probably saved a few thousand dollars. Great experience, helpful and easy to work with customer service as well. The party couldn't have gone smoother. Thanks SEG!

DavidVerified Customer

12/4/2017 at 2:02 pm

Great experience. 6/5 stars!

Sean MVerified Customer

12/1/2017 at 1:01 pm

Rob LVerified Customer

12/1/2017 at 1:01 pm

Jennifer HVerified Customer

12/1/2017 at 10:10 am

Brian Jeffcoat and Suite Experience Group handled the whole experience professionally and with great enthusiasm. We are extremely pleased with the experience.

Brittany CVerified Customer

11/30/2017 at 11:11 am

Calli LVerified Customer

11/30/2017 at 10:10 am

Tony LVerified Customer

11/27/2017 at 1:01 pm

Excellent service from Cameron!

Julie LVerified Customer

11/27/2017 at 12:12 pm

RogelioVerified Customer

11/24/2017 at 5:05 pm

PowellVerified Customer

11/24/2017 at 4:04 pm

Phil CVerified Customer

11/16/2017 at 11:11 am

AnonymousVerified Customer

11/15/2017 at 6:06 pm

Everything was perfect. You're 2/2 in my two experiences.

Stephanie PVerified Customer

11/15/2017 at 5:05 pm

JonathanVerified Customer

11/14/2017 at 11:11 am

I used SEG's services to get a suite for a big client event. They provided all the guidance I needed, were very responsive, and made the event stress free and a wonderful success.

Jacob MVerified Customer

11/14/2017 at 10:10 am

The whole process could not have been executed for smoothly and straight forward. Brian Jeffcoat was on top of it since day one, all the way until the game. Received the tickets in a timely manner, food order was spot on and the overall suite experience was one to remember. Our customers were ecstatic.

Michelle SVerified Customer

11/13/2017 at 4:04 pm

Carey HVerified Customer

11/13/2017 at 2:02 pm

Jeff WVerified Customer

11/7/2017 at 7:07 pm

Candice YVerified Customer

11/6/2017 at 7:07 pm

Patricia NVerified Customer

11/6/2017 at 1:01 pm

Every aspect of our interaction with Suite Experience Group was straightforward, clear and accommodating. There is no other group we would use, moving forward, to book a suite. Thank you SEG!

Jude MVerified Customer

10/30/2017 at 5:05 pm

My experience with SEG was seamless and professionally handled by Brian Jeffcoat.

Steve SVerified Customer

10/23/2017 at 10:10 am

Bob DVerified Customer

10/19/2017 at 9:09 am

Kristen YVerified Customer

10/19/2017 at 7:07 am

Robert TVerified Customer

10/18/2017 at 9:09 pm

Matt TVerified Customer

10/18/2017 at 10:10 am

SEG provided the ultimate experience from sales to seats. An amazing job by Brian providing first class service which attributed immensely, making this event a special on! Thank you!

Jack NVerified Customer

10/15/2017 at 8:08 pm

TreyVerified Customer

10/11/2017 at 3:03 pm

Jeremy CVerified Customer

10/11/2017 at 2:02 pm

Kevin FVerified Customer

10/11/2017 at 9:09 am

The entire process of working with Suite Experience Group was a breeze. From start to finish, they worked with us to make sure we had exactly what we needed. Could not be more pleased with our choice of working with SEG.

Paul FVerified Customer

10/10/2017 at 2:02 pm

Glenn BVerified Customer

10/3/2017 at 10:10 am

The event was a huge success, every detail was taken care of in advance of our arrival. The staff in the suite did an amazing job for our group.

Debra FVerified Customer

10/2/2017 at 7:07 pm

I am very impressed by the level of service provided by Brian Jeffcoat of Suite Experience Group. The website offered accurate photos of the view from our selected suite. Brian was very efficient getting our contract out, mailing our tickets, and completing our catering order. The suite was beautiful and the food was fantastic! Lisa, our suite steward, was awesome - very attentive to our needs, very professional yet friendly. I highly recommend them to anyone looking to rent a suite at AT&T Stadium and would personally use them again without hesitation.

Jack NVerified Customer

10/2/2017 at 7:07 pm

Katie CVerified Customer

10/2/2017 at 5:05 pm

Tray CVerified Customer

9/26/2017 at 11:11 am

Cameron is a great asset to your company and was extremely helpful through this entire experience. I will definitely recommend your services. The entire experience was first class.

AnonymousVerified Customer

9/25/2017 at 3:03 pm

Very easy to use and my sales rep (Brian Jeffcoat) was highly responsive and helpful. I would definitely use this service again. Thank you!

Doug MVerified Customer

9/25/2017 at 3:03 pm

Shane BVerified Customer

9/25/2017 at 3:03 pm

What a great event! Mr. Jeffcoat made it so easy all we had to do was sit back and enjoy our time with family and friends.

ElizabethVerified Customer

9/25/2017 at 2:02 pm

CharlesVerified Customer

9/20/2017 at 10:10 am

Tom SVerified Customer

9/20/2017 at 10:10 am

Coral RVerified Customer

9/13/2017 at 4:04 pm

As a corporate organization that regularly hosts clients at high-end facilities including sports areas across the U.S., Suite Experience Group was a pleasure to work with and provided us with top-notch service and accommodations. We will definitely use them again.

John BVerified Customer

9/11/2017 at 8:08 pm

Veronica MVerified Customer

9/11/2017 at 6:06 pm

David WVerified Customer

9/6/2017 at 3:03 pm

Rick GVerified Customer

9/6/2017 at 10:10 am

Great view, friendly staff, and awesome experience.

Misty GVerified Customer

9/5/2017 at 5:05 pm

SEG and rep, Brian Jeffcoat, were fantastic to work with. Very responsive to any questions we had leading up to our event and followed up as well after to be sure we enjoyed our experience. Will definitely be calling this group again if we are looking to reserve a suite in the future. THANK YOU, Brian!! :)

Craig PVerified Customer

8/30/2017 at 11:11 am

Our whole experience in dealing with SEG was nothing less than top notch. We would not hesitate to contact SEG the next time we are in the market to rent a suite.

Naohiro TVerified Customer

8/30/2017 at 11:11 am

David HVerified Customer

8/23/2017 at 9:09 pm

Jenny HVerified Customer

8/23/2017 at 2:02 pm

Working with Brian Jeffcoat the past few years has been great !

Shelly MVerified Customer

8/23/2017 at 10:10 am

Irene WVerified Customer

8/20/2017 at 10:10 pm

Every point of contact with SEG was handled promptly and professionally. Brian was responsive and very helpful.

James LVerified Customer

8/16/2017 at 7:07 am

I thought it went great and the family had an amazing time. The process was simple and seamless. Brian did a great job from start to finish. Thank you!

James BVerified Customer

8/15/2017 at 9:09 am

Cameron Nickels was very helpful and did an outstanding job!

Sarah BVerified Customer

7/31/2017 at 7:07 pm

Great service and fast delivery!

Lesley HVerified Customer

7/23/2017 at 9:09 pm

Excellent customer service and appreciate Brian Jeffcoat's assistance to accommodate our business requirements.

AnonymousVerified Customer

7/21/2017 at 3:03 pm

ClaireVerified Customer

7/19/2017 at 4:04 pm

Risa LVerified Customer

7/19/2017 at 12:12 pm

CoryVerified Customer

7/18/2017 at 8:08 am

Brian SVerified Customer

7/17/2017 at 11:11 am

Judy SVerified Customer

7/7/2017 at 8:08 pm

Steve CVerified Customer

1/26/2017 at 3:03 pm

Excellent product and service. Would definitely SEG again!

Betsy RVerified Customer

1/26/2017 at 1:01 pm

Quick response time and very helpful sales reps.

Deb PVerified Customer

1/12/2017 at 7:07 pm

Kim SVerified Customer

12/8/2016 at 9:09 pm

Mimi DVerified Customer

12/3/2016 at 4:04 pm

Kevin BVerified Customer

11/30/2016 at 10:10 am

Our event (suite at AT&T stadium for the Thanksgiving day game) was great experience as a family. Every detail was taken care of and expectations were so well set that it led to a wonderful day from start to finish. Thanks for your part in creating our family memory.

Alfonso DVerified Customer

11/30/2016 at 12:12 am

Great experience!! You actually feel in the game!!

Julia CVerified Customer

11/8/2016 at 2:02 pm

Raul FVerified Customer

11/7/2016 at 11:11 pm

AnonymousVerified Customer

11/4/2016 at 1:01 pm

Kyle MVerified Customer

10/6/2016 at 7:07 am

Decie AVerified Customer

10/3/2016 at 11:11 am

Amber JVerified Customer

9/29/2016 at 10:10 am

Vickie MVerified Customer

9/27/2016 at 2:02 pm

Selin MVerified Customer

9/13/2016 at 12:12 pm

Cameron helped us organize an excellent event. Things could not have gone any smoother. Thank you SEG.

Michelle WVerified Customer

9/13/2016 at 9:09 am

Absolutely perfect.

AnonymousVerified Customer

9/12/2016 at 11:11 am

Marc HVerified Customer

9/8/2016 at 2:02 pm

No....

Ann SVerified Customer

9/6/2016 at 10:10 am

Joshua KVerified Customer

9/6/2016 at 10:10 am

We had a great experience with Suite Experience Group. Brian was extremely helpful

Mandi SVerified Customer

9/6/2016 at 12:12 am

Chuck MVerified Customer

9/4/2016 at 11:11 am

Michelle HVerified Customer

8/30/2016 at 9:09 am

Working with SEG was a great experience. They helped make our company outing a lot of fun

laurenVerified Customer

8/29/2016 at 5:05 pm

Jenny HVerified Customer

8/29/2016 at 11:11 am

Chuck MVerified Customer

8/24/2016 at 2:02 pm

Michael TVerified Customer

8/16/2016 at 11:11 am

The quality and value of suites SEG offers far exceeds what is offered by other suite resellers.

Mani CVerified Customer

8/15/2016 at 2:02 pm

Kati MVerified Customer

8/12/2016 at 2:02 pm

Andy PVerified Customer

8/5/2016 at 8:08 pm

SEG helped us create a memorable and fun experience for our family and friends while minimizing any stress in the process. Consummate professionals through out the process.

Greg LVerified Customer

8/2/2016 at 6:06 pm

SEG's Dodger Stadium Suite was the perfect venue for our 85th birthday celebration for my father-in-law and his buddies. Catering bundle made food a cinch. Easy access to the suites for wheelchairs from Lot D.

Denise MVerified Customer

7/25/2016 at 1:01 pm

It was great and all the people I dealt with were professional and courteous. Very much appreciated.

Willam MVerified Customer

7/19/2016 at 2:02 pm

RochelleVerified Customer

5/11/2016 at 7:07 pm

Brian made this such a smooth transaction and was very helpful the entire time! He made sure everything was went well from beginning to end and after event. Will be doing business again soon!

Cristina SVerified Customer

5/10/2016 at 10:10 am

AnonymousVerified Customer

5/3/2016 at 1:01 pm

We had a great experience here. Customer service was very prompt and responsive. We were very pleased with the result. I highly recommend using this group for a special event.

Chris PVerified Customer

4/14/2016 at 7:07 am

I would like to write a testimonial about my experience and that of my guests. We all had a terrific time at the Mets game!

Brooke BVerified Customer

10/25/2015 at 12:12 pm

The support we received was outstanding from getting the suites to catering to receiving the tickets.

Karin RVerified Customer

10/20/2015 at 10:10 pm

Ryan VVerified Customer

10/19/2015 at 1:01 pm

Ginny SVerified Customer

10/19/2015 at 12:12 pm

Rebecca BVerified Customer

10/13/2015 at 2:02 pm

Jon DVerified Customer

10/13/2015 at 2:02 pm

Great follow up when the suite was already booked and then became available. Very quick response to answer questions.

Lisle FVerified Customer

9/28/2015 at 3:03 pm

Brian was amazing to work with and will definitely be coming back to do business with him again! He gave me detailed quotes for every stadium where we have an office in the nation and once we were able to book an event he was ALWAYS responsive by phone and email to answer any question we had (everything from dropping off tickets at will call to what we could bring into the stadium) He made booking a suite for our VIP clients such a premium experience! It was such a pleasure to work with him!

Brian FVerified Customer

9/22/2015 at 1:01 am

AnonymousVerified Customer

9/21/2015 at 5:05 pm

Michelle CVerified Customer

9/21/2015 at 5:05 pm

I plan many client events around the country for my organization and working with Suite Experience Group as been a "suite" experience through and through. I did not have to worry about using multiple vendors and fill out different paperwork for each aspect of my event. SEG served as a one-stop shop resource which made the stress of having an event like this very minimal. Brian my contact was always communicative and responsive and provided all the information needed in a timely manner. I am now recommending to my colleagues to work with Suite Experience Group. Michelle Carlen - Monterey County Convention & Visitors Bureau

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West End Suite

AFC Wild Card: Buffalo Bills vs. TBD (Date TBD) (If Necessary)Date TBD, Time TBDHighmark Stadium, Orchard Park, NY

Food & Beverage

Catering Menu

Suite Layout

Amenities

What To Know

What Happens Next

Location

What to Expect After Purchasing

Order Confirmation

Ticket Delivery

Placing a Catering Order

Additional Highmark Stadium Information

Suite Experience Group Reviews

AFC Wild Card: Buffalo Bills vs. TBD (Date TBD) (If Necessary)Date TBD, Time TBD
Highmark Stadium, Orchard Park, NY